The State Farm claims phone number is 800-SF-CLAIM (800-732-5246), available around the clock. You can also file and track claims by logging in at statefarm.com or in the State Farm mobile app. For general customer care, call 1-800-STATE-FARM (800-782-8332).
Key points
- Claims line: 800-SF-CLAIM (800-732-5246), available 24/7
- General customer care: 1-800-STATE-FARM (800-782-8332)
- File and track claims online at statefarm.com or in the mobile app
- Write down your claim number, it appears right after you submit
| Claims phone | 800-SF-CLAIM (800-732-5246) |
| Customer care | 1-800-782-8332 |
| Long-term care claims | 866-855-1212 |
| File or track online | statefarm.com and the mobile app |
| Best for | Auto, home and property claims |
On this page
How to register and login
To use State Farm online, log in to your account at statefarm.com or in the mobile app. If you do not have an account yet, registration takes only a few minutes and lets you manage policies, make payments and submit or track claims.
Once signed in, open the File a Claim section. The app also lets you upload photos of the damage and the scene, then submit without calling.
If you would rather speak to someone, call 800-SF-CLAIM (800-732-5246) and follow the prompts to reach a claims representative.
Plan
State Farm offers a wide range of policies, including auto, home, life and health, and each has its own claims process. Knowing your policy type helps you reach the right line quickly.
Long term care claims go through the Health Response Center at 866-855-1212, while auto and home claims start with the main claims line or your agent.
How to activate
To start a claim, report the incident as soon as possible. Keep your first report brief: the date, time, location, anyone involved and a short factual description of what happened.
An adjuster opens your file and gives you a claim number before the call ends, so write it down immediately. You can also start the whole process in the app.
Manage your benefits
After filing, track your claim in your online account or the app, where your claim number, status and assigned adjuster contact details appear.
When State Farm settles a claim, it pays to repair, replace or provide the agreed value of your property, subject to your policy terms. Follow up in writing with your adjuster and request a supervisor callback at 800-732-5246 if you need faster movement.
Summary
The State Farm claims phone number is 800-SF-CLAIM (800-732-5246). File by phone, app or at statefarm.com, save your claim number, and use 1-800-782-8332 for general customer care.
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