Sling Error 10-3, 10-100 Issues : Sling Not Working On Roku
When you try to sign in to the Sling TV app and run into problems, you’ll see Error 10-100. This error normally occurs because of a problem with your login information.
If you see a 5-103 or 10-103 error, it means there is a system error which is causing content to not load correctly for you.
- Try relaunching the channel by re-selecting it from the guide menu
- Change to a different channel and then change back to your original selection
- If the issue is experienced on all channels, try watching a TV show or movie available with your channel’s Video On-Demand selection.
- If all of the above steps were unsuccessful, restart your device and try again.
- Turn your device off & back on again, or follow device specific restart instructions.
RELAUNCH APP
Close and relaunch the Sling TV app. Click on the link below to view device specific troubleshooting steps, including:
- Clearing Cache on your Device/ Browser
- Updating the Sling App.
- Relaunching the Sling App.
- Restarting a Device.
- Reinstalling the Sling App.
- Moving the Sling App on your Device App Ribbon.
SIGN OUT & SIGN BACK IN
BROWSER
- From a browser: navigate to your account settings >
- Select Account
- Select Sign Out
- Enter your email and password to sign back in
MOBILE APP
- From the Sling mobile device app: Click on the 3 horizontal lines at the top of the screen.
- Select Account
- Select Sign Out
- Enter your email and password to sign back in
REINSTALL APP
If you’re unable to resolve the error using the other steps listed above, please take note of the following information before contacting us:
- When the error occurred (when selecting a show, in the middle of watching, etc.)
- What type of program you were watching (live, on-demand, DVR recording)
- What device you were using (browser, mobile app, streaming device)
When you’re ready, click on the chat icon on your screen below and select the option to “TROUBLESHOOT” If our Chatbot is not able to resolve the problem, you will be connected to a live chat representative.
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