https //wd3.myworkday.com Login : How do I set up SMS authentication?

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How do I reset my password?

1. On the Workday Resource Center sign-in page click Reset Password.
2. Enter your professional email address and click Reset via Email.
3. From the email, click the Reset Password link. (Don’t forget to check your spam or junk folder if you don’t find the email in your inbox)
4. On the Reset Your Password page, enter your new password twice and click Reset Password.
5. Access your applications by clicking on the tiles in your new Workday Resource Center.
   • If accessing the Workday Learning Center, upon signing in you will be prompted to Remember this Device. We recommend that you check the Remember this Device option. If you do not check this option, you will be prompted to remember a device and receive Trusted Devices emails upon each log-in.

What is my username?

Your username is the professional email address you use at your organization.  This username applies to all Workday Resource Center applications.

This is my first time logging into the new Workday Resource Center. What do I do?

Look out for the Account Activation email sent directly to your inbox, from no-reply@resourcecenter.workday.com. Please check your junk/spam folders for the message.

For a step by step walk thru watch our “Activate Your Workday Resource Center Account” demo.

How do I install Okta Verify on a mobile device?

1. Download the Okta Verify app from the Apple App Store or Google Play onto your primary mobile device. 
2. Using your computer’s browser, navigate to the Workday Resource Center sign in page.
3. Enter your professional email address and password credential, then click Sign In.
4. When prompted to enroll in Okta Verify, open the Okta Verify app, select the + or Add Account, choose an account type of Organization and scan the QR code that appears in your computer’s browser.
5. The next time you sign into the Workday Resource Center, it should offer to send you a push notification or ask for a numeric code. If you choose the push notification, you will be asked to approve, once it appears on your mobile device. If you chose to use the code, then access the code in Okta Verify and enter it into your browser.

Note: You can only enroll Okta Verify on one device at a time. Authenticating on a second device cancels authorization for the first device.

How do I scan a QR Code on my mobile device?

You only need to scan a QR code when you set up Okta Verify on a new mobile device. 

Using the camera on your mobile device, focus the camera on the QR code. The mobile device will scan the code and your account will be set up.

How do I change mobile devices?

To change devices, download Okta Verify onto your new device, and sign in to the Workday Resource Center on a computer. Click on your username in the top menu, and select Settings.

On this page, click Edit Profile, enter your password and (if enabled) a second factor. Then in the Extra Verification section, click Remove next to the Okta Verify mobile app. A warning message will alert you that you will be reconfiguring your Multi-Factor Authentication. Click Yes to proceed.

Select Setup in the Extra Verification section. Choose the new mobile device operating system you are using (iPhone or Android). You will then be prompted to launch the verification application on your mobile device. If you have installed Okta Verify, click Next and a QR code will appear on the screen. Follow the steps above to scan the QR code using your mobile device camera. Then return to your mobile device to finish setup.

How do I set up SMS authentication?

1. Using your browser, navigate to the Workday Resource Center login page.
2. Enter your professional email address and password credential, then click Sign In. 
3. You will see a prompt to set up multi-factor authentication.
4. Click Setup.
5. On the Setup: SMS screen, select country and enter your phone number.
6. Click Send code. Type the SMS code received by your mobile device into the Receive a Code via SMS to Authenticate screen on your computer and click Verify.

How do I set up email authentication?

1. Using your browser, navigate to the Workday Resource Center login page.
2. Enter your professional email address and password credential, then click Sign In.
3. You will see a prompt to set up multi-factor authentication.
4. Click Setup.
5. Choose Email. The email address used to set up your Workday Resource Center account will be the only option available. You’ll receive an email containing a verification code..
6. Type the code sent to your email address into the Enter Passcode field and click Verify.