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How to sell tickets on StubHub as a guest

You grabbed tickets through StubHub’s guest checkout, skipped the account signup, and now your plans have changed. The good news: you can still sell those tickets. The catch: StubHub’s guest mode only covers buying. The moment you want to list a ticket, StubHub asks you to set a password and convert your guest order into a registered account. That conversion takes about a minute, your order stays attached, and nothing about the tickets changes.

This guide walks through the whole route: digging out your 6-digit access code, logging in as a guest, listing the tickets, pricing them sensibly, and getting paid after the event. There are also fixes for the two snags guest sellers hit most often.

What a StubHub guest account can and cannot do

When you buy without registering, StubHub creates a lightweight guest record tied to your email address and phone number. Instead of a password, it sends a 6-digit access code in your order confirmation email. You enter that code each time you want to view the order. That is the entire guest feature set: view orders, receive tickets, contact support.

Selling sits one step beyond it. StubHub needs a password-protected account before it lets anyone manage listings or receive money, which is fair enough given that payouts are involved. So “selling as a guest” really means starting from your guest order and upgrading along the way. Here is the comparison at a glance.

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Action	Guest account	Registered account
Buy tickets	Yes	Yes
View an order with the access code	Yes	Yes
List tickets for sale	Upgrade required	Yes
Receive a payout	Upgrade required	Yes
Save payment details, order history	No	Yes

Selling your guest-purchased tickets, step by step

Step 1: find your 6-digit access code

Search your inbox for the StubHub order confirmation. The access code sits near the top of that email, and StubHub repeats it in the message that says your tickets are ready. Can’t find either? Search for the sender “StubHub”, the event name, or the phrase “access code”. Check spam too, since confirmation emails land there more often than you’d expect.

Step 2: log in as a guest

Go to stubhub.com (or open the app), pick the guest sign-in option, and enter the same email address you used at checkout plus the 6-digit code. You’ll land on your order details.

Step 3: save delivered tickets before you list

This one trips people up. If the tickets were already delivered into your guest account as files, StubHub’s own support page tells you to download and save them to your computer before starting the listing. Once a listing replaces the order view, retrieving the files gets awkward. PDFs and mobile transfer tickets both apply here.

Step 4: hit “Can’t attend? Sell your ticket”

Open the order and look under the order details for “Can’t attend? Sell your ticket”, or a List Tickets button. Select it and the selling flow begins. No button there? Jump to the troubleshooting section below; it almost always means an old registered account already exists under your email.

Step 5: set a password when asked

Somewhere in the flow, StubHub asks you to create a password. This is the guest-to-registered upgrade. It costs nothing, your order and tickets carry over automatically, and from then on you log in normally instead of fishing access codes out of emails.

Step 6: price the tickets

Enter a price per ticket. StubHub shows a pricing recommendation based on comparable listings for the same event, plus your expected payout after the sell fee. Price a little under the cheapest comparable seat in your section if you want a quick sale; the listing screen updates your payout live as you type.

Step 7: add a payout method and confirm

Add a bank deposit or PayPal so StubHub knows where to send the money, then publish the listing. You can edit the price or pull the listing any time before the tickets sell. After they sell, StubHub emails you delivery instructions if any action is needed on your side.

Fees and payout timing

Item	What to expect
Sell fee	Roughly 10 to 15 percent of your sale price, varying by event and region. The listing screen shows your exact payout before you confirm.
Listing cost	Free. You pay nothing unless the tickets actually sell.
Payout timing	After the event takes place, usually within about 5 to 8 business days.
Payout methods	Bank deposit or PayPal, set during the listing flow.

Two snags guest sellers hit, and the fixes

Frequently asked questions

Bottom line

Guest checkout doesn’t lock you out of selling. Find the 6-digit access code in your confirmation email, log in as a guest, open the order and start the listing. StubHub will ask for a password along the way, which quietly turns your guest record into a normal free account. Price against comparable seats, add a payout method, and the money lands in your bank or PayPal about a week after the event.

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