Posted inError Fix

Wetherspoons App Not Working | What you can try

The Wetherspoons app not working issue can commonly be fixed by clearing the app cache by going to your device settings, then general or storage settings, find the Wetherspoons app, and choose the option to clear cache or offload the app and reinstall it.

🔍 Known issues with the app

  • Many users report the app saying “your device is not compatible with this version” after a recent update — especially on older devices (Android 7 or iOS 12 and below).

  • Some users report the app crashing or never proceeding past a “select pub / table number” screen.

  • There have been reported global IT / payment-system outages affecting Wetherspoon’s app and in-pub ordering.

Also Read : Gas Buddy Not Working | Common Issues

🛠 What you can try to get it working

  1. Update the app

    • Open the App Store (iOS) or Google Play (Android) and check for updates to the “Wetherspoon Order & Pay” app.

    • If your device is too old and the app says it’s incompatible, this may be the root cause.

  2. Restart your device

    • Turn your phone off and on again. This often resets temporary glitches.

  3. Clear app cache / data (Android)

    • On Android: Settings → Apps → Wetherspoon app → Storage → Clear cache (and possibly Clear data) — this can fix loading issues.

    • On iOS: You may need to delete & reinstall the app.

  4. Check app permissions & connectivity

    • Ensure the app has permission to access location / internet. Some features rely on it.

    • Make sure you have stable internet (mobile data or WiFi).

  5. Uninstall and reinstall the app

    • Delete the app, then reinstall from your store. Sometimes updates install imperfectly and a fresh install helps.

    • Note: If your version is no longer supported on your OS, you may still hit compatibility issues.

  6. Check for system-wide issues

    • If many users report the app is down (for example due to server or payment-system outage) you may just have to wait.

    • Try switching to manual ordering at the bar if the app isn’t working.

  7. Contact support

    • If nothing works, reach out to Wetherspoon’s customer support and explain your phone model, OS version, and the error you see.

❗ If you’re using an older phone

If your device is running Android 7 or below, or iOS 12 or below, you are more likely to encounter the “not compatible” error. In that case your options are:

  • Use a newer device if available.

  • Use the QR-code ordering method in the pub (if available) rather than the app.

  • Order at the bar until you upgrade phone or the app supports your version again.