www.mygoodtogo.com Pay Bill Online : How do I pay Washington state tolls?
You can purchase a pass online at MyGoodToGo.com, or by calling our customer service center at 1-866-936-8246. The Pay By Mail toll rate is $2 higher.
Good To Go! works on every toll road in Washington, and you won’t have to worry about getting a bill in the mail or slowing down at a toll booth. Why should you open an account?
- Save money. Drivers with a Good To Go! pass save $2 on every trip compared to paying by mail.
- It’s free. There are no monthly fees and you are not required to pay tolls in advance. Buying a Good To Go! pass is recommended, but not required to save money.
- Convenience. Choose an automatic payment option that works best for you, so you don’t have to worry about bills in the mail.
For more information about Good To Go! accounts, visit MyGoodToGo.com or contact our customer service team at 1-866-936-8246.
Paying tolls without an account
If you drive on a toll road without a Good To Go! account, we’ll take a picture of your license plate and mail a bill to the address on your vehicle registration with the Department of Licensing. The Pay By Mail toll rate is $2 higher.
Paying toll bill by check or bill pay eBanking services
We do not recommend bill pay ebanking services without first opening a Good To Go! account. If you do use bill pay ebanking services, you may need to update your Customer ID number every time you make a payment.
Please make sure you use the following format when sending payments:
- Make payments payable to: Good to Go!
- Include the Customer ID number located on your Statement or Notice of Civil Penalty. Every statement/notice has a unique customer ID number, and may have been updated since your last bill.
- If you do not know your current Customer ID for the payment, please reference your license plate number. If referencing license plate number, please use the license plate number from the bill you received.
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Good To Go! passes
There are four types of passes to choose from. Every type of Good To Go! pass works to pay the lowest toll rate on any toll road in Washington. Some passes are designed for specific customers. For example, the Flex Pass lets you carpool for free in the I-405 express toll lanes and SR 167 HOT lanes when you have enough people in your car.
You can still save money by paying through a Good To Go! account even without a pass. If you drive on a toll road without a pass, you’ll be charged an additional 25-cent fee for each trip.
Pass types
You can purchase a pass online at MyGoodToGo.com, or by calling our customer service center at 1-866-936-8246. You can also find passes at participating QFCs and Fred Meyers in the region. Please note that the sticker pass and Flex Pass are the only Good To Go! passes available at retail stores. Not all stores carry both, and we suggest calling your local store beforehand to ensure they have passes in stock.
If you buy a pass from a retail store, don’t forget to activate it before using it.
| Pass Features | Sticker Pass $5 plus tax | Flex Pass $15 plus tax | Motorcycle Pass $8 plus tax | License Plate Pass* $12 plus tax |
|---|---|---|---|---|
Pay lowest toll rate on every road in WA | X | X | X | X |
Ride a motorcycle for free on I-405/SR 167 | X | |||
Carpool for free on I-405/SR 167 | X | |||
Keep the same pass if you buy a new vehicle | X | X | ||
Works with specialized windshields | X |
*License plate passes: Some cars have metal in the windshield, which can interfere with the signal from a Good To Go! pass (this is usually because of special features like heated windshields, infrared light blockers, or certain kinds of driver-assistance technologies). However, many of these windshields have a designated area where Good To Go! passes will work. If you believe your windshield may be interfering with your Good To Go! pass, you should take the following steps:
- Contact your local dealership or check your owner’s manual to see if your vehicle has an area in the windshield for Good To Go! passes.
- If you find your windshield does not have a designated area for a Good To Go! pass, you will need a license plate pass for your vehicle.
- If you carpool on the I-405 express toll lanes, you will need to take additional steps to drive toll-free. Please contact customer service for more information.
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Late fees, civil penalties and disputes
If you receive a toll bill, don’t ignore it. If you don’t pay your tolls by their initial due date, you are assessed a $5 late fee. If you fail to pay your toll within 80 days, you will be issued a notice of civil penalty for $40 for each unpaid toll, and the Department of Licensing may place a hold on the vehicle registration.
- Late fee: $5 late fee for an unpaid bill; issued if a toll bill is not paid in full by the due date.
- Civil penalty:$40 civil penalty for each unpaid toll trip; issued if tolls are still unpaid 80 days after you travelled.
- Vehicle registration hold: Failure to pay a civil penalty within 20 days may lead to a hold on the vehicle registration.
- Collections: You may be charged additional service fees if unpaid tolls and penalties are sent to a collections agency.
Penalty forgiveness
If you’ve been charged a notice of civil penalty for unpaid tolls, you might qualify for our penalty forgiveness program. To see if you’re eligible, contact the Good To Go! customer service team to request a one-time waiver of all unpaid late fees and penalties. Please note that you must pay all of the original tolls at the time of the request.
