www.lycamobile.com.au Activate SIM Card
To activate your new Lyca Mobile SIM and Prepay Plan, follow these steps:
1. Insert your SIM: Choose the correct SIM size (standard, micro, or nano) for your device. Insert the SIM card into your handset and restart your phone. You’ll receive an SMS with your new mobile number. Alternatively, dial *123# to find out your number.
2. Activate your SIM:
- Visit the Lyca Mobile AU activation page or call customer service.
- Have the following details ready:
- SIM PUK code
- SIM serial number (ICCID) – typically found on the SIM card itself or its packaging.
- Proof of identification and address.
3. Registration and Plan Activation:
- If you’ve purchased a plan, it will activate automatically once your SIM is registered.
- If you received a free SIM without a plan, select and purchase your desired plan via the recharge section on the Lyca Mobile website or app.
How do I check my Balance?
You can always check your balance by dialing *131# from your handset. Alternatively, you can call our Automated Voice Response on 321 from your Lyca Mobile phone.
How do I check the call rates?
You can check our unbeatably low rates from our website here.
Alternatively, you can dial *136* followed by the phone number you wish to call with its country code and then # from your mobile
E.g. *136*0040377881276# (number is Lyca Mobile Customer Services)
Roaming services are automated and they should work as soon as you travel abroad. If it seems roaming isn’t working, please restart your phone and you should be able to use our roaming services without any problem.
What mobile handsets can I use with Lyca Mobile?
Your handset needs to be compatible with internationally recognised GSM standards, adopted by all the major handset manufacturers. There are no other restrictions on the type of handset you can use with Lyca Mobile. Please call our Customer Services team on 020 7132 0322 if you are unsure about your handset.
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TOP UP YOUR BALANCE
You can buy Lyca Mobile Top-up vouchers from your local retailer. The voucher will show a PIN either printed on it or underneath a scratch panel. To top up your balance in the UK using your Lyca Mobile, either;
Enter *131*PIN# press send, or Dial 321 (or 92#) and follow the instructions.
To Top up online, click here.
To Top up your balance from another phone or while you are abroad:
Dial +447404 000 321 and follow the instructions
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