www.banksa.com.au Internet Banking Logon
By login into BankSA Internet Banking, you can download a statement of your recent transactions covering the last 30, 90 or 120 days – no need to wait for your statement.
Transferring funds between your BankSA accounts is easy. You can also transfer funds to anyone with an Australian bank account.
Register on desktop
Step 1. Select Register. Enter your card number or account number, and date of birth – and select Continue.
Step 2. Enter your phone number to receive your Secure Code. You can choose to have it sent via SMS or voice. Select Send.
Step 3. Enter the Secure Code and select Authenticate.
Step 4. Select a Security Number and re-enter this number to Confirm. Your security number must be 4-6 digits long and cannot contain simple combinations e.g. 123456, 111111.
Select a Password and re-enter this password to Confirm. Your password must be 6-12 characters long and include at least one letter (A-Z) and one number (0-9). Special characters not permitted.
Step 5. Your registration is now complete. Ensure you make a note of your Customer Access Number (CAN). You can also choose to receive your CAN via SMS. Select Continue to banking to finish.
How do I reset my Internet Banking password?
Step 1: From the Internet Banking log on page, select Forgotten? next to the Internet Password field.
Step 2: Enter your Customer Access Number (CAN) and date of birth and select Continue.
Step 3: Select a phone number to receive your Secure Code. You can choose to have it sent via SMS or voice. Select Send.
Step 4: Enter your Secure Code and select Authenticate.
Step 5: Select and confirm your new Security Number and Password. Select Continue.
Step 6: Your Security Number and Password have been reset. Select Close.
Step 7: Return to the Internet Banking logon page.
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How do I find my Customer Access Number using Internet Banking?
Step 1: From the Internet Banking log on page, select Forgotten? next to the Customer Access Number (CAN) field.
Step 2: Enter your card details and date of birth and select Continue.
Step 3: Select a phone number to receive your secure code. You can choose to have it sent via SMS or voice. Select Send.
Step 4: Enter your Secure Code and select Authenticate.
Step 5: Your CAN will be sent via SMS. Select Close.
Step 6: Return to the Internet Banking logon page.
How do I reset my Mobile Banking password?
Step 1: Open the BankSA Mobile Banking app and and select Logon?
Step 2: Select Need help?
Step 3: Select Forgot Security Number/Password?
Step 4: Enter your Customer Access Number (CAN) and date of birth and select Continue.
Step 5: Select a phone number to receive your Secure Code. You can choose to have it sent via SMS or voice. Select Send.
Step 6: Enter your Secure Code and select Authenticate.
Step 7: Select and confirm your new Security Number and Password. Select Continue.
Step 8: Your Security Number and Password have been reset. Select Close.
How do I find my Customer Access Number using Mobile Banking?
Step 1: Open the BankSA Mobile Banking app and select Logon.
Step 2: Select Need help?
Step 3: Select Forgot customer access number.
Step 4: Enter your card details and date of birth and select Continue.
Step 5: Select a phone number to receive your Secure Code. You can choose to have it sent via SMS or voice. Select Send.
Step 6: Enter the Secure Code sent to your phone and select Authenticate.
Step 7: Your CAN will be sent via SMS. Select Close.
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