{"id":96727,"date":"2025-10-10T11:23:33","date_gmt":"2025-10-10T05:53:33","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=96727"},"modified":"2025-10-10T11:43:30","modified_gmt":"2025-10-10T06:13:30","slug":"error-code-80180014-how-to-fix","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/error-code-80180014-how-to-fix\/","title":{"rendered":"Error Code 80180014 | How to Fix"},"content":{"rendered":"<h3><span style=\"color: #008000;\"><em>Error code 80180014 is a common issue that occurs when a Windows 10 or Windows 11 device fails to enroll in Microsoft Intune or join a Microsoft Entra ID (formerly Azure Active Directory).<\/em> <\/span><\/h3>\n<p>This error typically appears during the Out-of-Box Experience (OOBE) for new devices or when a user tries to add a work or school account.<\/p>\n<hr \/>\n<h2><span style=\"color: #800000;\">Common Causes of Error 80180014<\/span><\/h2>\n<p>The error is almost always a configuration issue on the administrator&#8217;s side, and is most often due to:<\/p>\n<ul>\n<li>\n<h3><span style=\"color: #000080;\"><b>Enrollment Restrictions:<\/b><\/span><\/h3>\n<ul>\n<li><b><\/b> The most frequent cause is a policy in Microsoft Intune that is configured to block the enrollment of &#8220;personally owned&#8221; devices. When a user tries to enroll their personal computer, it&#8217;s flagged as non-compliant with the policy, leading to the error.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><span style=\"color: #000080;\"><b>Incorrect Device Ownership:<\/b> <\/span><\/h3>\n<ul>\n<li>If an organization&#8217;s policies only allow &#8220;corporate&#8221; devices to enroll, a device that has not been properly registered as corporate (e.g., through a Windows Autopilot import) will fail.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><span style=\"color: #000080;\"><b>MDM Disabled:<\/b> <\/span><\/h3>\n<ul>\n<li>The policy for Mobile Device Management (MDM) enrollment for Windows is set to &#8220;Block&#8221; in the Intune admin center.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><span style=\"color: #000080;\"><b>User Enrollment Limits:<\/b> <\/span><\/h3>\n<ul>\n<li>A user may have reached their limit for the number of devices they can enroll. By default, a standard user can only enroll 15 devices.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><span style=\"color: #000080;\"><b>Previous MDM Enrollment:<\/b> <\/span><\/h3>\n<ul>\n<li>The device was previously managed by another MDM solution (even another Intune tenant) and was not properly unregistered.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><span style=\"color: #000080;\"><b>Corrupted Account Certificate:<\/b> <\/span><\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>In some cases, a leftover certificate from a previous enrollment can cause this error.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3>Also Read : <a href=\"https:\/\/www.seminarsonly.com\/news\/inscripciones-icfes-2025-calendario-a-results-live\/\">Inscripciones ICFES 2025 Calendario A Results LIVE<\/a><\/h3>\n<hr \/>\n<h2><span style=\"color: #800000;\">How to Fix Error 80180014<\/span><\/h2>\n<p>Since this is a server-side configuration issue, a standard user cannot fix it on their own. <b>The user must contact their IT administrator.<\/b><\/p>\n<p>Here are the steps an IT administrator can take to resolve the issue:<\/p>\n<ol start=\"1\">\n<li>\n<h3><span style=\"color: #000080;\"><b>Allow Personally Owned Devices:<\/b><\/span><\/h3>\n<ul>\n<li>Sign in to the <b>Microsoft Intune admin center<\/b>.<\/li>\n<li>Navigate to <b>Devices &gt; Enrollment &gt; Device Platform Restrictions<\/b>.<\/li>\n<li>Select the policy that applies to the user or device.<\/li>\n<li>Under <b>Platform settings<\/b>, edit the policy to ensure that <b>&#8220;Windows (MDM)&#8221;<\/b> is set to <b>&#8220;Allow&#8221;<\/b> and <b>&#8220;Personally owned devices&#8221;<\/b> is also set to <b>&#8220;Allow&#8221;<\/b>.<\/li>\n<li>Save the changes and wait a few minutes for the policy to propagate.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><span style=\"color: #000080;\"><b>Verify Device Ownership:<\/b><\/span><\/h3>\n<ul>\n<li>In the <b>Intune admin center<\/b>, go to <b>Devices &gt; Windows devices<\/b>.<\/li>\n<li>Check the device&#8217;s <b>Ownership<\/b> status. If it&#8217;s listed as &#8220;Personal&#8221; but should be &#8220;Corporate,&#8221; the administrator can manually change it or import the device using the Windows Autopilot Device Import.<\/li>\n<\/ul>\n<\/li>\n<li>\n<h3><span style=\"color: #000080;\"><b>Check User Enrollment Limits:<\/b><\/span><\/h3>\n<ul>\n<li>Go to <b>Devices &gt; Enrollment &gt; Device Limit Restriction<\/b>.<\/li>\n<li>If a user is trying to enroll more than 15 devices, the administrator can either increase the limit or add the user to the <b>Device Enrollment Managers<\/b> list, which allows them to enroll up to 1,000 devices.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>After the administrator makes the necessary changes, the user should restart their computer and re-attempt the enrollment process.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error code 80180014 is a common issue that occurs when a Windows 10 or Windows 11 device fails to enroll in Microsoft Intune or join a Microsoft Entra ID (formerly&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6048],"tags":[],"class_list":["post-96727","post","type-post","status-publish","format-standard","hentry","category-error-fix"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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