{"id":83371,"date":"2024-10-20T17:23:41","date_gmt":"2024-10-20T11:53:41","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=83371"},"modified":"2024-10-20T17:23:41","modified_gmt":"2024-10-20T11:53:41","slug":"www-sonos-diagnostic-how-do-i-run-diagnostics-on-sonos","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/www-sonos-diagnostic-how-do-i-run-diagnostics-on-sonos\/","title":{"rendered":"www.sonos\/diagnostic How do I run diagnostics on Sonos?"},"content":{"rendered":"

www.sonos\/diagnostic How do I run diagnostics on Sonos?<\/span><\/h2>\n

Running diagnostics on your Sonos system can help identify any issues that might be affecting its performance. From the Settings tab, select Help & Tips.<\/b>\u00a0Select Submit Diagnostics<\/b>.<\/em><\/strong><\/span><\/h3>\n

Here’s how you can do it through the Sonos app:<\/p>\n

Sonos app (iOS or Android)<\/strong><\/span><\/h3>\n
    \n
  1. Open the Sonos app.<\/strong> Make sure you’re on the same Wi-Fi network as your Sonos devices.<\/li>\n
  2. Go to Settings.<\/strong> Tap the gear icon in the bottom right corner of the app.<\/li>\n
  3. Select “Help”.<\/strong><\/li>\n
  4. Tap on “Submit Diagnostics”.<\/strong><\/li>\n
  5. Follow the on-screen prompts.<\/strong> You may be asked to describe the issue you’re experiencing.<\/li>\n<\/ol>\n

    Sonos Web app<\/strong><\/span><\/h3>\n
      \n
    1. Open the Sonos Web app.<\/strong><\/li>\n
    2. Go to Settings.<\/strong><\/li>\n
    3. At the bottom of the Settings menu, select “Submit Diagnostics”.<\/strong><\/li>\n<\/ol>\n

      Once the diagnostics are submitted, you’ll receive a confirmation message with a diagnostic number. You can use this number when contacting Sonos support for further assistance.<\/p>\n

      Additional Tips<\/strong><\/span><\/h2>\n