{"id":63177,"date":"2024-03-05T07:35:13","date_gmt":"2024-03-05T02:05:13","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=63177"},"modified":"2024-06-25T12:00:56","modified_gmt":"2024-06-25T06:30:56","slug":"tcl-roku-tv-black-screen-how-to-fix-it-solved-answer","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/tcl-roku-tv-black-screen-how-to-fix-it-solved-answer\/","title":{"rendered":"TCL Roku TV Black Screen \u2013 How to Fix it : Solved Answer"},"content":{"rendered":"<h1><span style=\"color: #800000;\">TCL Roku TV Black Screen \u2013 How to Fix it : Solved Answer<\/span><\/h1>\n<p><em><strong>If you power on your TCL TV but you do not see the menu options, or any video display &#8211; just a black, blank screen, and possibly no audio as well; try the recommended steps below to resolve the issue.<\/strong><\/em><\/p>\n<h2><span style=\"color: #800000;\"><strong>Check if the status LED, in front of your TV is ON.<\/strong><\/span><\/h2>\n<p><strong> \u00a0<\/strong>When the TV is off or in stand-by mode the LED at the base of your TV should be solid white. \u00a0 When the TV is on it should be either off or blinking. \u00a0 To confirm, point the TCL remote towards the TV and press any button. \u00a0You should see the LED blink every time your press the remote. \u00a0If you see the LED blink while pressing a button on the remote, proceed with Step #2. \u00a0 If not it is possible your TV is not powered on or not responding to your remote.<\/p>\n<p>For remote troubleshooting click\u00a0<a title=\"\" href=\"https:\/\/tclusa.helpjuice.com\/rokutv-troubleshooting\/259100-my-tcl-roku-tv-remote-control-is-not-working\">here<\/a>. \u00a0 If there is no indication that the TV is receiving power check that the power cord is firmly plugged into the back of the TV. \u00a0Plug the other end to a know \u00a0good outlet. \u00a0Bypass any power strips for troubleshooting purposes.<\/p>\n<h3>Also Read : <a href=\"https:\/\/www.seminarsonly.com\/news\/vizio-tv-light-blinking-problem-solved\/\">Vizio TV Light Blinking Problem<\/a><\/h3>\n<h2><span style=\"color: #800000;\"><strong>Verify the cable connections. \u00a0<\/strong><\/span><\/h2>\n<p>Make sure all external devices plugged into the TV are properly connected to the appropriate port, and are powered on. \u00a0If necessary, unplug then reconnect the cables to the corresponding ports.<\/p>\n<h2><span style=\"color: #800000;\"><strong>Restart the TV<\/strong>. \u00a0<\/span><\/h2>\n<p>Press the power button on your TV. \u00a0 The location of the power button on most models in underneath TCL logo on the bottom of the TV or behind the TV towards the right edge. \u00a0 Please consult your user&#8217;s manual for the exact location. \u00a0Unplug the TV from the power outlet. \u00a0After 30 seconds, plug the TV back.<\/p>\n<h2><span style=\"color: #800000;\"><strong>Factory reset the TV<\/strong>. \u00a0<\/span><\/h2>\n<p>Click\u00a0<a title=\"\" href=\"https:\/\/tclusa.helpjuice.com\/rokutv-faqs\/cant-access-the-factory-reset-option\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>\u00a0to view steps on how to reset the TV if you still cannot view the menu options.<\/p>\n<p><strong>Contact Support.\u00a0<\/strong><\/p>\n<p>If after performing the factory reset the display is still blank contact\u00a0<a title=\"\" href=\"https:\/\/support.tclusa.com\/contact-us\">TCL Support<\/a>\u00a0for further troubleshooting.<\/p>\n<h2 class=\"question_title\"><span style=\"color: #800000;\">My TCL Roku TV Remote is NOT Working<\/span><\/h2>\n<article>\n<div class=\"fr-view\">\n<div class=\"helpjuice-article-body-content helpjuice-editor-content\">\n<p>Depending on which TCL Roku TV you are using, you will have one of the following remotes. \u00a0Select the image of your remote:<\/p>\n<p><em>*Note: \u00a0If your remote control has numbers or does not look like the images below, click\u00a0<\/em><a title=\"\" href=\"https:\/\/support.tcl.com\/_questions\/192582\" target=\"_blank\" rel=\"noopener noreferrer\"><em>here<\/em><\/a><em>.<\/em><\/p>\n<p><em>TIP: \u00a0Check out the free Roku Mobile App for tablets and smartphones. \u00a0Makes it easy to manage and access many features of your TCL Roku TV.<\/em><\/p>\n<h2><span style=\"color: #800000;\"><em>Standard IR remotes<\/em><\/span><\/h2>\n<p><em>Standard IR remotes<\/em>\u00a0use an invisible Infra-Red light to transmit remote key selections. \u00a0To ensure IR remotes are operating reliably, they must be pointed directly at the front of your TCL Roku TV. \u00a0To resolve issues with your standard IR remote, try the following:<\/p>\n<p><strong>Verify that there is a clear path between your TV and remote. \u00a0<\/strong>Make sure that there are no obstructions between your TCL remote and the remote sensor located in front of the TV. \u00a0For example: \u00a0If you have a sound bar, confirm that it is not blocking the TV sensor. \u00a0\u00a0<img decoding=\"async\" class=\"fr-fic fr-dib aligncenter\" src=\"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/140722\/TVandRemote.png\" \/><\/p>\n<p><strong>Aim the remote directly at the TV. \u00a0<\/strong>Make sure you are pointing the remote directly at the TV or at an optimal distance.<\/p>\n<p><strong>Try reinstalling the batteries. \u00a0<\/strong>If the remote is still unresponsive or intermittently responding, it is possible the batteries were installed incorrectly. \u00a0Try removing the batteries from the remote and re-inserting them.<\/p>\n<p><strong>If there is no improvement after reseating the batteries, try replacing them.<\/strong><\/p>\n<p><strong>Infrared Emitter Test. \u00a0<\/strong>For this procedure, you will need a smart phone, or a digital camera with a live display. \u00a0<em>Note: \u00a0Some cameras will show the Infrared (IR) signal better than others.<\/em>\u00a0 Also, it is recommended to conduct this test in a darkened room.<\/p>\n<ol>\n<li>Point your smartphone or digital camera towards the tip of the TCL remote.<\/li>\n<li>Look into the camera as if you are taking a picture while pressing any button on the remote<\/li>\n<li>You should see a flashing purple light as you press and hold the button. \u00a0Refer to sample images below<\/li>\n<\/ol>\n<table class=\"fr-table-border-0\">\n<tbody>\n<tr>\n<td><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/98438\/2.jpg\" \/><\/td>\n<td><img decoding=\"async\" class=\"fr-fic fr-dii\" src=\"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/98437\/1.jpg\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>As you can see, the IR emitter is more visible in a darker room and quite hard to see in a brightly lit room. \u00a0<em>Note: Both photos show the same remote being tested.<\/em><\/p>\n<p>If no light is seen from the IR emitter, then it is likely that the remote is defective. \u00a0If the remote is emitting an IR signal, but the TV still does not turn on or respond, confirm that nothing is blocking the TV&#8217;s IR receiver (located underneath the TCL logo). \u00a0If there\u2019s clear line of sight, and the TV still does not turn on, then the issue could lie with the IR receiver on the TV.<\/p>\n<h2><span style=\"color: #800000;\"><em>Enhanced remotes<\/em><\/span><\/h2>\n<p>The\u00a0<em>enhanced remotes<\/em>\u00a0connect over your wireless network and do not need to be pointed directly at your TCL Roku TV. \u00a0This easy-to-use remote needs to be paired during initial TV setup. \u00a0To resolve any issues with your enhanced remote, refer to the recommended steps below:<\/p>\n<h3><strong>Try replacing the batteries<\/strong><\/h3>\n<ol>\n<li>Open the battery compartment and remove the batteries from the remote.<\/li>\n<li>Install new fresh batteries of same type in your TCL ROKU TV remote control, observing the proper orientation as indicated in the battery compartment.<\/li>\n<\/ol>\n<h3><strong>Try restarting your TCL Roku TV and enhanced remote<\/strong><\/h3>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>Open the battery compartment and remove the batteries from the remote.<\/li>\n<li><a title=\"Learn how to restart your TCL Roku TV.\" href=\"https:\/\/support.tcl.com\/_questions\/259102\" target=\"_blank\" rel=\"noopener noreferrer\">Restart your TCL Roku TV<\/a><\/li>\n<li>When you see the home screen on your TV, reinsert the batteries.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h3><strong>Try re-pairing the enhanced remote and your TCL Roku TV<\/strong><\/h3>\n<ol>\n<li>Open the battery compartment to locate the pairing button &#8211;\u00a0<em>as shown in above image<\/em>.<\/li>\n<li>Press and hold the pairing button for three (3) seconds or until the pairing light starts flashing. \u00a0If the light does not flash, try again. \u00a0If the light still does not flash, then you will need to replace your batteries. \u00a0After replacing the batteries,\u00a0<em>repeat step 1.<\/em><\/li>\n<li><a title=\"Learn how to restart your TCL Roku TV.\" href=\"https:\/\/support.tcl.com\/_questions\/259102\" target=\"_blank\" rel=\"noopener noreferrer\">Restart your TCL Roku TV<\/a><\/li>\n<li>Wait for 30 seconds while the remote establishes a connection with your TV.<\/li>\n<li>The remote pairing dialog should appear on your TV screen.<\/li>\n<li>Once TV and enhanced remote are successfully paired, the TV will show the battery status of the enhanced remote<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>TCL Roku TV Black Screen \u2013 How to Fix it : Solved Answer If you power on your TCL TV but you do not see the menu options, or any&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-63177","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>TCL Roku TV Black Screen \u2013 How to Fix it : Solved Answer - Seminarsonly.com<\/title>\n<meta name=\"description\" content=\"If you power on your TCL TV but you do not see the menu options, or any video display - just a black, blank screen, and possibly no audio as well; try the recommended steps below to resolve the issue.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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