{"id":61386,"date":"2023-12-11T13:12:09","date_gmt":"2023-12-11T07:42:09","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=61386"},"modified":"2023-12-11T13:12:09","modified_gmt":"2023-12-11T07:42:09","slug":"resolution-life-adviser-login","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/resolution-life-adviser-login\/","title":{"rendered":"Resolution Life Adviser Login"},"content":{"rendered":"<h1><span style=\"color: #800000;\">Resolution Life Adviser Login<\/span><\/h1>\n<p><em><strong>Select\u00a0Login\u00a0to My\u00a0Resolution Life on the top right-hand corner of the screen at https:\/\/resolutionlife.com.au\/. Select Adviser\/Licensee\u00a0Login.\u00a0<\/strong><\/em><\/p>\n<p>My Resolution Life is our online portal which allows advisers and customers to manage their Resolution Life products anytime, anywhere.<\/p>\n<p>It has been built to help you provide exceptional service to your Resolution Life customers. You can use My Resolution Life to easily find your customers\u2019 products, locate forms, manage your team\u2019s access and more.<\/p>\n<p>Over 8000 advisers are using My Resolution Life today to manage customers\u2019 policies and plans online anytime, anywhere.<\/p>\n<p>Skip the wait on the phone and complete common transactions or raise requests instantly online, such as:<\/p>\n<ul>\n<li>Get an online quote for customers quickly with our insurance premium calculator<\/li>\n<li>Update a customer\u2019s details, such as their address, contact details, communications preferences or billing details<\/li>\n<li>Provide immediate help to customers who may want to reduce their premiums, and opt out of inflation adjustments on their policy<\/li>\n<li>Request for a certificate of currency<\/li>\n<li>Raise a request for any changes to policy details, without having to call or email us<\/li>\n<li>Skip the call queue and chat directly with our service consultants online<\/li>\n<\/ul>\n<div class=\"coh-container gird-x amp_accordion_heading\">\n<div class=\"coh-container cell\">\n<h2 class=\"coh-heading\"><span style=\"color: #800000;\">Register for My Resolution Life<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"coh-container gird-x amp_accordion_content\">\n<div class=\"coh-container cell\">\n<div class=\"coh-container rich-text-editor\">\n<div class=\"coh-wysiwyg\">\n<p><em><strong>You\u2019ll need your alphabetical adviser code and to create a password.\u00a0<\/strong><\/em><\/p>\n<p>1.\u00a0\u00a0 \u00a0Select Login to My Resolution Life on the top right-hand corner of the screen.<\/p>\n<p>2.\u00a0\u00a0 \u00a0Select Adviser\/Licensee Login.<\/p>\n<p>3.\u00a0\u00a0 \u00a0Click on Set\/Forgot your password? and follow the steps to set a new password. You\u2019ll be prompted to enter your username \u2013 this will be your alphabetical adviser code.<\/p>\n<p>4.\u00a0\u00a0 \u00a0During this step, a security code will be sent to your own business mobile number or email address we have on record. Please see Not receiving your security code? for more information.<\/p>\n<p>5.\u00a0\u00a0 \u00a0Create your new password and submit.<\/p>\n<h2><span style=\"color: #800000;\"><strong>Not receiving your security code?<\/strong><\/span><\/h2>\n<p>My Resolution Life uses Two Factor Authentication. This means a security code is sent to your mobile number or email address (ie not general contact details for your practice) when you register for the portal.<\/p>\n<p>Resolution Life generally send you the security code within 5 minutes. If you still haven\u2019t received your security code after 5 minutes, please click on Resend.<\/p>\n<p>Please note, you won\u2019t be able to complete your registration if we haven\u2019t got your mobile number or email address. Please chat with Resolution Life online (select Chat in the bottom right corner) and provide us with your adviser code, your mobile number and your email address so we can update your profile. These details will only be used for registering you for the portal, and we won\u2019t update your communication preferences.<\/p>\n<div class=\"coh-container gird-x amp_accordion_heading\">\n<div class=\"coh-container cell\">\n<h2 class=\"coh-heading\"><span style=\"color: #800000;\">Set up access for new adviser staff<\/span><\/h2>\n<\/div>\n<\/div>\n<div class=\"coh-container gird-x amp_accordion_content\">\n<div class=\"coh-container cell\">\n<div class=\"coh-container rich-text-editor\">\n<div class=\"coh-wysiwyg\">\n<p>1.\u00a0\u00a0 \u00a0From your dashboard menu, on the left of the Adviser view home screen:<\/p>\n<ul>\n<li>Select the drop-down icon on\u00a0<em>Manage<\/em><\/li>\n<li>Select\u00a0<em>adviser staff credentials<\/em><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"coh-lazy-loaded\" src=\"https:\/\/resolutionlife.com.au\/sites\/default\/files\/Staff%20onboarding_screenshot%201.png\" alt=\"\" width=\"799\" height=\"379\" data-entity-type=\"file\" data-entity-uuid=\"92c2c6d9-af07-46f0-9b72-4b14179f39c1\" data-once=\"lazyload-once\" data-was-processed=\"true\" \/><\/p>\n<p>2.\u00a0\u00a0 \u00a0Select\u00a0<em>Invite New Adviser Staff<\/em>\u00a0in the top right-hand corner.<\/p>\n<p><img decoding=\"async\" class=\"coh-lazy-loaded\" src=\"https:\/\/resolutionlife.com.au\/sites\/default\/files\/Staff%20onboarding_screenshot%202_resized.png\" alt=\"\" width=\"799\" height=\"353\" data-entity-type=\"file\" data-entity-uuid=\"7f4ea56a-10e6-4c70-9aed-7808a5ecd312\" data-once=\"lazyload-once\" data-was-processed=\"true\" \/><\/p>\n<p>3.\u00a0\u00a0 \u00a0Enter the staff member\u2019s first name, last name and email address and select Next.<\/p>\n<p><img decoding=\"async\" class=\"coh-lazy-loaded\" src=\"https:\/\/resolutionlife.com.au\/sites\/default\/files\/Staff%20onboarding_screenshot%203_resized.png\" alt=\"\" width=\"799\" height=\"241\" data-entity-type=\"file\" data-entity-uuid=\"44e375d4-2af2-4f1e-898b-f3a7071dc55d\" data-once=\"lazyload-once\" data-was-processed=\"true\" \/><\/p>\n<p>4.\u00a0\u00a0 \u00a0Review and ensure that the staff details are correct and select\u00a0<em>Invite<\/em>.<\/p>\n<p><img decoding=\"async\" class=\"coh-lazy-loaded\" src=\"https:\/\/resolutionlife.com.au\/sites\/default\/files\/Staff%20onboarding_screenshot%204_resized.png\" alt=\"\" width=\"799\" height=\"270\" data-entity-type=\"file\" data-entity-uuid=\"d0d410bc-7c36-4ce5-9607-017a700eb1d0\" data-once=\"lazyload-once\" data-was-processed=\"true\" \/><\/p>\n<p>5.\u00a0\u00a0 \u00a0Confirmation of new staff member will display. Select\u00a0<em>OK<\/em>\u00a0to close the confirmation.<\/p>\n<p><img decoding=\"async\" class=\"coh-lazy-loaded\" src=\"https:\/\/resolutionlife.com.au\/sites\/default\/files\/Staff%20onboarding_screenshot%205_resized.png\" alt=\"\" width=\"799\" height=\"435\" data-entity-type=\"file\" data-entity-uuid=\"2ac5bcf6-2921-4c66-9564-1f5ed39ffe68\" data-once=\"lazyload-once\" data-was-processed=\"true\" \/><\/p>\n<p>6.\u00a0\u00a0 \u00a0The staff member will receive an email in their inbox, inviting them to log in to My Resolution Life. The staff member needs to click on the link within the email \u2013 please note this link expires within 24 hours of being sent.<\/p>\n<p>7.\u00a0\u00a0 \u00a0The link will take the staff member to either:<\/p>\n<ul>\n<li><strong>\u00a0If the staff hasn\u2019t logged into My Resolution Life before<\/strong>: a form where they\u2019ll need to add their mobile number, create a password, accept the privacy policy and select\u00a0<em>Complete<\/em>. Their first name and last name will be autofilled based on what you have provided but the staff member has the option to update.<\/li>\n<\/ul>\n<p><strong>If the staff has previously logged into My Resolution Life:<\/strong>\u00a0a screen where they will need to tick Yes to link their account to yours<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Resolution Life Adviser Login Select\u00a0Login\u00a0to My\u00a0Resolution Life on the top right-hand corner of the screen at https:\/\/resolutionlife.com.au\/. Select Adviser\/Licensee\u00a0Login.\u00a0 My Resolution Life is our online portal which allows advisers and&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5868],"tags":[],"class_list":["post-61386","post","type-post","status-publish","format-standard","hentry","category-login"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Resolution Life Adviser Login - Seminarsonly.com<\/title>\n<meta name=\"description\" content=\"Select\u00a0Login\u00a0to My\u00a0Resolution Life on the top right-hand corner of the screen at https:\/\/resolutionlife.com.au\/. 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