{"id":58518,"date":"2023-10-05T22:07:24","date_gmt":"2023-10-05T16:37:24","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=58518"},"modified":"2024-01-13T07:35:57","modified_gmt":"2024-01-13T02:05:57","slug":"support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/","title":{"rendered":"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network"},"content":{"rendered":"

support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network<\/span><\/h1>\n

You may encounter the following error codes while setting up your TCL Roku TV at support.tcl.com\/us or during regular use. \u00a0Select the error codes you are getting to view recommended resolutions.<\/strong><\/em><\/p>\n

Error Code 009<\/strong><\/span><\/h2>\n

<\/p>\n

This code means that your TV is connected to the router, but does not have Internet access. Use another device such as a computer or tablet, to check if your Internet connection is working. \u00a0If no connection exists, contact your ISP for help restoring the internet connection.<\/p>\n

Error Code 012<\/strong><\/span><\/h2>\n

This is specifically an Ethernet-related error. \u00a0Try the following steps below:<\/p>\n

    \n
  1. Confirm that you Ethernet cable is securely connected to your TV and router.<\/li>\n
  2. If possible, try a different Ethernet cable.<\/li>\n
  3. If the cable if good, restart both your wireless router and TV. \u00a0 For instructions on how to restart your router, refer to your router’s user manual or visit the router manufacturer’s website.<\/li>\n<\/ol>\n

    Also Read : TCL Roku TV Black Screen<\/a><\/h3>\n

    Error Code 013<\/strong><\/span><\/h2>\n

    This is another Ethernet-related error. \u00a0Try the following steps below:<\/p>\n

      \n
    1. Verify that your wireless router is working properly.<\/li>\n
    2. If you can connect to the Internet from another device,\u00a0restart your TV.<\/li>\n
    3. If you are unable to connect to the Internet from another device, try disconnecting and then re-connecting the Ethernet cable.<\/li>\n
    4. If the problem continues, restart your router before contacting your Internet Service Provider.<\/li>\n<\/ol>\n

      Error Code 014<\/strong><\/span><\/h2>\n

      You will get this error code whenever your TCL Roku TV fails to connect to the wireless network. \u00a0Ensure you are selecting the correct wireless network name. \u00a0Selecting the wrong wireless network will cause your wireless connection to fail. \u00a0<\/em>Click here if you are unable to see your network’s name listed under ‘Choose your network’ screen<\/p>\n

      <\/em><\/p>\n

      Error Code 014.20 \/ 014.30 \/ 014.50<\/strong><\/span><\/h2>\n

      You will get these error codes if your TCL Roku TV is not getting a strong enough wireless signal from the router. \u00a0If your password is correct and other devices can access the router, but you are still failing to connect to your wireless network, the most likely problem is the strength of the wireless signal. \u00a0Note: The wireless signal gets weaker the farther your Roku device is from your router, and with more obstacles (like walls and cabinets) between your router and your Roku device.<\/p>\n

      Also, try to restart both the router and your TCL Roku TV. \u00a0For instructions on how to restart your router, refer to your router’s user manual or visit the router manufacturer’s website.<\/p>\n

      Note: \u00a0It will take a few minutes before both devices will restart. \u00a0<\/strong>If you have previously connected to your router, the Roku device should automatically reconnect. If it is not reconnecting, or if you are setting up your Roku device for the first time, complete the network setup process.<\/p>\n

      If issue persists, you might have to reset your TCL Roku TV to factory default. \u00a0Reminder: \u00a0This will remove to the prior configurations made on your TV’s settings and you would have to complete the initial TV setup. \u00a0Be sure you have your Roku, and other streaming services account information on hand. \u00a0You will need to re-enter them once factory reset is completed.<\/strong><\/em><\/p>\n

      Error Code 014.40 or 014.41<\/strong><\/span><\/h2>\n

      You might get these error codes if password you are entering is incorrect or when there are restriction settings enabled on your router.<\/p>\n

      <\/p>\n

        \n
      1. Confirm you are selecting the correct\u00a0wireless network name<\/strong><\/li>\n
      2. Verify that you are entering the\u00a0correct password<\/strong>. \u00a0Remember passwords are case sensitive.<\/li>\n
      3. Check if you have MAC Address Filtering enabled on your router? \u00a0This restricts specific devices to access your network.<\/em>\u00a0 If yes, you have to add your TCL Roku TV’s Wireless MAC Address to your router’s allowed list. \u00a0For instructions, refer to your router’s user manual or visit the router manufacturer’s website.<\/li>\n<\/ol>\n

        Error Code 016<\/strong><\/span><\/h2>\n

        This error occurs when you are trying to launch a streaming channel but your TV lost its network or Internet connection. \u00a0Select\u00a0S<\/strong>et up connection<\/strong>\u00a0to go your TV’s network settings and follow the on-screen instructions.<\/p>\n

        Error Code 017<\/strong><\/span><\/h2>\n

        This error occurs when your TV is getting a poor wireless signal from the router. \u00a0Follow the on-screen instructions and reconsider the placement of your TV and wireless router. \u00a0You can also try\u00a0restarting your TV\u00a0and wireless router. \u00a0For instructions on how to restart your router, refer to your router’s user manual or visit the router manufacturer’s website.<\/p>\n

        Error Code 018<\/strong><\/span><\/h2>\n

        This error occurs when the Internet bandwidth is poor. \u00a0Check with your Internet Service Provider to determine what speed connection you’re subscribed to. \u00a0If necessary, you may want to upgrade to a faster connection.<\/p>\n

        To locate your wireless MAC address follow these steps:<\/span><\/h2>\n

        1. \u00a0Press the Home button on the remote.<\/p>\n

        2. \u00a0Go to Settings and select OK on the remote.<\/p>\n

        3. \u00a0Go to Network and select OK on the remote.<\/p>\n

        4. \u00a0Go to About.<\/p>\n

        The MAC address can be found next to Wireless MAC address.<\/p>\n","protected":false},"excerpt":{"rendered":"

        support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network You may encounter the following error codes while setting up your TCL Roku TV at support.tcl.com\/us or during regular…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-58518","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"\nsupport.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network - Seminarsonly.com<\/title>\n<meta name=\"description\" content=\"You may encounter the following error codes while setting up your TCL Roku TV at support.tcl.com\/us or during regular use. \u00a0Select the error codes you are getting to view recommended resolutions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network\" \/>\n<meta property=\"og:description\" content=\"You may encounter the following error codes while setting up your TCL Roku TV at support.tcl.com\/us or during regular use. \u00a0Select the error codes you are getting to view recommended resolutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/\" \/>\n<meta property=\"og:site_name\" content=\"Seminarsonly.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/seminarsonly\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-05T16:37:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-13T02:05:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg\" \/>\n<meta name=\"author\" content=\"Freddy John\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:site\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Freddy John\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/\"},\"author\":{\"name\":\"Freddy John\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\"},\"headline\":\"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network\",\"datePublished\":\"2023-10-05T16:37:24+00:00\",\"dateModified\":\"2024-01-13T02:05:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/\"},\"wordCount\":834,\"image\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg\",\"articleSection\":[\"news\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/\",\"url\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/\",\"name\":\"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network - Seminarsonly.com\",\"isPartOf\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg\",\"datePublished\":\"2023-10-05T16:37:24+00:00\",\"dateModified\":\"2024-01-13T02:05:57+00:00\",\"author\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\"},\"description\":\"You may encounter the following error codes while setting up your TCL Roku TV at support.tcl.com\/us or during regular use. \u00a0Select the error codes you are getting to view recommended resolutions.\",\"breadcrumb\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#primaryimage\",\"url\":\"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg\",\"contentUrl\":\"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/seminarsonly.com\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#website\",\"url\":\"https:\/\/seminarsonly.com\/news\/\",\"name\":\"Seminarsonly.com\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/seminarsonly.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\",\"name\":\"Freddy John\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g\",\"caption\":\"Freddy John\"},\"sameAs\":[\"https:\/\/seminarsonly.com\/news\"],\"url\":\"https:\/\/seminarsonly.com\/news\/author\/anupvnaick_51wq8y4s\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network - Seminarsonly.com","description":"You may encounter the following error codes while setting up your TCL Roku TV at support.tcl.com\/us or during regular use. \u00a0Select the error codes you are getting to view recommended resolutions.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/","og_locale":"en_US","og_type":"article","og_title":"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network","og_description":"You may encounter the following error codes while setting up your TCL Roku TV at support.tcl.com\/us or during regular use. \u00a0Select the error codes you are getting to view recommended resolutions.","og_url":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/","og_site_name":"Seminarsonly.com","article_publisher":"https:\/\/facebook.com\/seminarsonly","article_published_time":"2023-10-05T16:37:24+00:00","article_modified_time":"2024-01-13T02:05:57+00:00","og_image":[{"url":"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg","type":"","width":"","height":""}],"author":"Freddy John","twitter_card":"summary_large_image","twitter_creator":"@seminarsonly","twitter_site":"@seminarsonly","twitter_misc":{"Written by":"Freddy John","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#article","isPartOf":{"@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/"},"author":{"name":"Freddy John","@id":"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd"},"headline":"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network","datePublished":"2023-10-05T16:37:24+00:00","dateModified":"2024-01-13T02:05:57+00:00","mainEntityOfPage":{"@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/"},"wordCount":834,"image":{"@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#primaryimage"},"thumbnailUrl":"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg","articleSection":["news"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/","url":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/","name":"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network - Seminarsonly.com","isPartOf":{"@id":"https:\/\/seminarsonly.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#primaryimage"},"image":{"@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#primaryimage"},"thumbnailUrl":"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg","datePublished":"2023-10-05T16:37:24+00:00","dateModified":"2024-01-13T02:05:57+00:00","author":{"@id":"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd"},"description":"You may encounter the following error codes while setting up your TCL Roku TV at support.tcl.com\/us or during regular use. \u00a0Select the error codes you are getting to view recommended resolutions.","breadcrumb":{"@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#primaryimage","url":"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg","contentUrl":"https:\/\/static.helpjuice.com\/helpjuice_production\/uploads\/upload\/image\/2771\/115300\/EC_009.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/seminarsonly.com\/news\/support-tcl-com-us-getting-error-codes-when-connecting-to-your-wireless-network\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/seminarsonly.com\/news\/"},{"@type":"ListItem","position":2,"name":"support.tcl.com\/us : Getting Error Codes When Connecting to Your Wireless Network"}]},{"@type":"WebSite","@id":"https:\/\/seminarsonly.com\/news\/#website","url":"https:\/\/seminarsonly.com\/news\/","name":"Seminarsonly.com","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/seminarsonly.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd","name":"Freddy John","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g","caption":"Freddy John"},"sameAs":["https:\/\/seminarsonly.com\/news"],"url":"https:\/\/seminarsonly.com\/news\/author\/anupvnaick_51wq8y4s\/"}]}},"_links":{"self":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/posts\/58518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/comments?post=58518"}],"version-history":[{"count":0,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/posts\/58518\/revisions"}],"wp:attachment":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/media?parent=58518"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/categories?post=58518"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/tags?post=58518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}