{"id":57966,"date":"2024-07-13T05:47:20","date_gmt":"2024-07-13T00:17:20","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=57966"},"modified":"2024-07-13T21:55:03","modified_gmt":"2024-07-13T16:25:03","slug":"https-epay-parallon-com-epay-patient-epay-patient-portal","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/https-epay-parallon-com-epay-patient-epay-patient-portal\/","title":{"rendered":"https \/\/epay.parallon.com\/epay Patient : ePay Patient Portal"},"content":{"rendered":"<h1><span style=\"color: #800000;\">https \/\/epay.parallon.com\/epay Patient : ePay Patient Portal<\/span><\/h1>\n<p><em><strong>View and pay your bill online, anytime, anywhere at epay.parallon.com\/ePAY_Patient. Recurring payments can be set up using Visa, MasterCard, American Express, Discover or a bank routing and checking or savings account number.<\/strong><\/em><\/p>\n<h2><span style=\"color: #800000;\">How can I create an ePay account?<\/span><\/h2>\n<h3><em>Follow the below steps to create an ePay account:<\/em><\/h3>\n<p>1. Go to the URL address listed on your account statement.<\/p>\n<p>2. Click on &#8220;Create Account&#8221;<\/p>\n<p>3. Complete all text boxes.<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol type=\"A\">\n<li>Select \u201cpatient\u201d or \u201cresponsible party\u201d.<\/li>\n<li>Enter corresponding date of birth dependent on your selection if you are the \u201cpatient\u201d or \u201cresponsible party\u201d.<\/li>\n<li>Enter your account number.<\/li>\n<li>Read the Terms and Conditions displayed in the popup window and click on the Agree button. The Privacy Policy is available for review in the Terms and Conditions.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>4. Click Continue after all text boxes are complete<\/p>\n<p>5. Account holder must log into the email account that was used to set up their ePay account<\/p>\n<p>6. Locate the email from donotreply@epayhealthcare.com Click on the link and follow the steps to verify your email<\/p>\n<h2><span style=\"color: #800000;\">I forgot my password. How can I reset my password?<\/span><\/h2>\n<p><em><strong>Follow the below steps to reset your password:<\/strong><\/em><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>In the patient portal click on \u201cforgot password\u201d icon<\/li>\n<li>Enter the User name and email address that was used to create your ePay account and click continue.<\/li>\n<li>Account holder will be directed to the \u201cverification of email address\u201d screen.<\/li>\n<li>Account holder must log into the email account that was used to set up their ePay account.<\/li>\n<li>Locate the email from donotreply@epayhealthcare.com and click on the link and follow the steps for resetting your password<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone wp-image-57970 aligncenter\" src=\"https:\/\/www.seminarsonly.com\/news\/wp-content\/uploads\/2023\/09\/ePay-Patient-Portal.jpg\" alt=\"ePay Patient Portal\" width=\"217\" height=\"227\" srcset=\"https:\/\/seminarsonly.com\/news\/wp-content\/uploads\/2023\/09\/ePay-Patient-Portal.jpg 473w, https:\/\/seminarsonly.com\/news\/wp-content\/uploads\/2023\/09\/ePay-Patient-Portal-287x300.jpg 287w\" sizes=\"(max-width: 217px) 100vw, 217px\" \/><\/p>\n<h2><span style=\"color: #800000;\">I forgot my User ID. How can I retrieve my User ID?<\/span><\/h2>\n<h3><em>Follow the below steps to obtain your username:<\/em><\/h3>\n<ul>\n<li>In the patient portal click on \u201cforgot username\u201d icon<\/li>\n<li>Enter the email address that was registered to create your ePay account and click continue<\/li>\n<li>Account holder will be directed to the \u201cverification of email address\u201d screen<\/li>\n<li>Account holder must log into the email account that was used to set up their ePay account<\/li>\n<\/ul>\n<p>To access your user ID, open the email sent to you by donotreply@epayhealthcare.com and click the link within.<\/p>\n<h2><span style=\"color: #800000;\">Why would all of my accounts not appear in the system?<\/span><\/h2>\n<p>There could be a number of reasons why accounts may not be in the system. The main reason is a valid social security number was not provided at the time of registration. Please call the Healthcare Payment Support Unit at <strong>1-844-236-3525<\/strong> between the hours of 8AM \u2013 9PM, EST Monday \u2013 Friday to determine the reason an account may not be in the system.<\/p>\n<h2><span style=\"color: #800000;\">Why is my statement not available to view?<\/span><\/h2>\n<p>We began introducing electronic statements in 2016 and are continuing to add them; therefore, all statements are not available to view in the payment portal. If you would like a copy of your statement please contact the Healthcare Payment Support Unit 1-844-236-3525, between the hours 8AM- 9PM EST Monday &#8211; Friday.<\/p>\n<h3>1. How do I change the payment amount or due date of an existing payment plan?<\/h3>\n<p>To modify an existing payment plan the patient\/guarantor must contact the Healthcare Payment Support Unit at 1-844-236-3525 between the hours of 8AM \u2013 9PM EST Monday &#8211; Friday.<\/p>\n<h3>2. How do I cancel a payment plan?<\/h3>\n<p>To cancel an existing payment plan the patient\/guarantor must contact the Healthcare Payment Support Unit at 1-844-236-3525 between the hours of 8AM \u2013 9PM EST Monday &#8211; Friday.<\/p>\n<h3>3. Why hasn\u2019t my payment processed?<\/h3>\n<p>Payments received after 8pm CST may not be credited until the next day.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>https \/\/epay.parallon.com\/epay Patient : ePay Patient Portal View and pay your bill online, anytime, anywhere at epay.parallon.com\/ePAY_Patient. Recurring payments can be set up using Visa, MasterCard, American Express, Discover or&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5919],"tags":[],"class_list":["post-57966","post","type-post","status-publish","format-standard","hentry","category-usa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>https \/\/epay.parallon.com\/epay Patient : ePay Patient Portal - Seminarsonly.com<\/title>\n<meta name=\"description\" content=\"View and pay your bill online, anytime, anywhere at epay.parallon.com\/ePAY_Patient. 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