{"id":42176,"date":"2023-12-25T12:00:32","date_gmt":"2023-12-25T06:30:32","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=42176"},"modified":"2023-12-27T11:50:54","modified_gmt":"2023-12-27T06:20:54","slug":"zoom-error-code-10004-unable-to-install-updates-error-code-10004","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/","title":{"rendered":"Zoom Error Code 10004 : Unable to install updates. Error code: 10004"},"content":{"rendered":"<h2><span style=\"color: #800000;\">Zoom Error Code 10004 : Unable to install updates. Error code: 10004<\/span><\/h2>\n<p><em><strong>Zoom users are experiencing error code 10004 when their macOS desktop client fails to perform an auto-update. This issue impacts devices running macOS 13 Ventura beta 5 or higher.\u00a0<\/strong><\/em><\/p>\n<p>Addressing this error depends on which category it belongs to:<\/p>\n<ul>\n<li>You received an error code after your macOS desktop client failed to perform an auto-update.<\/li>\n<li>You received an error code in some other scenario.<\/li>\n<\/ul>\n<h2><span style=\"color: #800000;\">How to fix the macOS desktop client auto-update issue<\/span><\/h2>\n<p>Devices running macOS 13 Ventura beta 5 or higher with Zoom desktop client versions\u00a05.11.6 &#8211; 5.12.0 may encounter this error when updating the desktop client.<\/p>\n<p>To resolve the issue, visit the\u00a0<a href=\"https:\/\/zoom.us\/download\" target=\"_blank\" rel=\"noopener\">Download Center<\/a>\u00a0and manually install the newest version of the desktop client.<\/p>\n<p><strong>Note:<\/strong>\u00a0IT deployments using a .plist file are unaffected<\/p>\n<h2><span style=\"color: #800000;\">What to do when you receive this error code in all other scenarios<\/span><\/h2>\n<p><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Submit a request<\/a>\u00a0to Zoom Support\u00a0for troubleshooting assistance. Please provide the following:<\/p>\n<ul>\n<li>What operating system you are using.<\/li>\n<li>What you were doing when you received this error.<\/li>\n<li>Meeting ID, if in a meeting or trying to join\/start a meeting.<\/li>\n<\/ul>\n<h2 class=\"orange-line\"><span style=\"color: #800000;\">Installing the Zoom application on macOS<\/span><\/h2>\n<p>The below instructions cover installing the Zoom application on macOS. To install Zoom or Zoom Rooms on your Mac computer, you may need to change your Security and Privacy settings to allow for apps downloaded from identified developers.<\/p>\n<h2><span style=\"color: #800000;\">Instructions<\/span><\/h2>\n<h3 id=\"h_1697a0de-f0d1-40ad-b4a9-7ef392b5fddc\">Permissions to install<\/h3>\n<ol>\n<li>Click on the Apple Icon at the top left corner of your screen. Choose\u00a0<strong>System Preferences<\/strong>.<br \/>\n<img decoding=\"async\" src=\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif\" alt=\"\" \/><\/li>\n<li>Click on\u00a0<strong>Security &amp; Privacy<\/strong>.<br \/>\n<img decoding=\"async\" src=\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/security-and-privacy-button.png\" alt=\"\" \/><\/li>\n<li>Click the lock icon at the bottom left to have access to make changes.<br \/>\n<img decoding=\"async\" src=\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/security-and-privacy-lock-button.png\" alt=\"\" \/><\/li>\n<li>Enter your computer administrator&#8217;s username and password.<\/li>\n<li>Change\u00a0<strong>Allow apps downloaded from:<\/strong>\u00a0to\u00a0<strong>App Store and identified developers.<br \/>\n<img decoding=\"async\" src=\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/security-and-privacy-allow-apps.png\" alt=\"\" \/><br \/>\n<\/strong><\/li>\n<li><strong>Note:\u00a0<\/strong>For Mac High Sierra (10.13.x), you will need to click on\u00a0<strong>Allow<\/strong>\u00a0too.<br \/>\n<img decoding=\"async\" src=\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/security-and-privacy-allow-button.jpg\" alt=\"\" \/><\/li>\n<li>Click the lock icon again to prevent any further changes.<\/li>\n<\/ol>\n<h2><span style=\"color: #800000;\">Installing the Zoom application<\/span><\/h2>\n<p>1) Visit our Download Center.<\/p>\n<p>2) Under Zoom Client for Meetings, click Download.<\/p>\n<p>3) Double click the downloaded file. It is typically saved to your Downloads folder.<\/p>\n<p>4) Once the installer opens, click Continue.<\/p>\n<p>5) Choose the destination for installation:<\/p>\n<p>6) Install for all users of this computer<\/p>\n<p>7) Note: This requires administrator credentials to install for all users on the device.<\/p>\n<p>8) Install only for me|<\/p>\n<p>9) Click Continue.<\/p>\n<p>10) (Optional) If you want to change the destination for installation choose Change Install Location.<\/p>\n<p>11) Click Install.<\/p>\n<p>12) (Optional) If you chose Install for all users of this computer, enter the administrator credentials for the device.<\/p>\n<p>13) Click Install Software.<\/p>\n<p>14) Once the installation is complete, click Close.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zoom Error Code 10004 : Unable to install updates. Error code: 10004 Zoom users are experiencing error code 10004 when their macOS desktop client fails to perform an auto-update. This&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-42176","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Zoom Error Code 10004 : Unable to install updates. Error code: 10004 - Seminarsonly.com<\/title>\n<meta name=\"description\" content=\"Zoom users are experiencing error code 10004 when their macOS desktop client fails to perform an auto-update. This issue impacts devices running macOS 13 Ventura beta 5 or higher.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zoom Error Code 10004 : Unable to install updates. Error code: 10004\" \/>\n<meta property=\"og:description\" content=\"Zoom users are experiencing error code 10004 when their macOS desktop client fails to perform an auto-update. This issue impacts devices running macOS 13 Ventura beta 5 or higher.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/\" \/>\n<meta property=\"og:site_name\" content=\"Seminarsonly.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/seminarsonly\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-25T06:30:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-27T06:20:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif\" \/>\n<meta name=\"author\" content=\"Freddy John\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:site\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Freddy John\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/\"},\"author\":{\"name\":\"Freddy John\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\"},\"headline\":\"Zoom Error Code 10004 : Unable to install updates. Error code: 10004\",\"datePublished\":\"2023-12-25T06:30:32+00:00\",\"dateModified\":\"2023-12-27T06:20:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/\"},\"wordCount\":425,\"image\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif\",\"articleSection\":[\"news\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/\",\"url\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/\",\"name\":\"Zoom Error Code 10004 : Unable to install updates. Error code: 10004 - Seminarsonly.com\",\"isPartOf\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif\",\"datePublished\":\"2023-12-25T06:30:32+00:00\",\"dateModified\":\"2023-12-27T06:20:54+00:00\",\"author\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\"},\"description\":\"Zoom users are experiencing error code 10004 when their macOS desktop client fails to perform an auto-update. This issue impacts devices running macOS 13 Ventura beta 5 or higher.\u00a0\",\"breadcrumb\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#primaryimage\",\"url\":\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif\",\"contentUrl\":\"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/seminarsonly.com\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Zoom Error Code 10004 : Unable to install updates. Error code: 10004\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#website\",\"url\":\"https:\/\/seminarsonly.com\/news\/\",\"name\":\"Seminarsonly.com\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/seminarsonly.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\",\"name\":\"Freddy John\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g\",\"caption\":\"Freddy John\"},\"sameAs\":[\"https:\/\/seminarsonly.com\/news\"],\"url\":\"https:\/\/seminarsonly.com\/news\/author\/anupvnaick_51wq8y4s\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Zoom Error Code 10004 : Unable to install updates. Error code: 10004 - Seminarsonly.com","description":"Zoom users are experiencing error code 10004 when their macOS desktop client fails to perform an auto-update. This issue impacts devices running macOS 13 Ventura beta 5 or higher.\u00a0","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/","og_locale":"en_US","og_type":"article","og_title":"Zoom Error Code 10004 : Unable to install updates. Error code: 10004","og_description":"Zoom users are experiencing error code 10004 when their macOS desktop client fails to perform an auto-update. This issue impacts devices running macOS 13 Ventura beta 5 or higher.\u00a0","og_url":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/","og_site_name":"Seminarsonly.com","article_publisher":"https:\/\/facebook.com\/seminarsonly","article_published_time":"2023-12-25T06:30:32+00:00","article_modified_time":"2023-12-27T06:20:54+00:00","og_image":[{"url":"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif","type":"","width":"","height":""}],"author":"Freddy John","twitter_card":"summary_large_image","twitter_creator":"@seminarsonly","twitter_site":"@seminarsonly","twitter_misc":{"Written by":"Freddy John","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#article","isPartOf":{"@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/"},"author":{"name":"Freddy John","@id":"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd"},"headline":"Zoom Error Code 10004 : Unable to install updates. Error code: 10004","datePublished":"2023-12-25T06:30:32+00:00","dateModified":"2023-12-27T06:20:54+00:00","mainEntityOfPage":{"@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/"},"wordCount":425,"image":{"@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#primaryimage"},"thumbnailUrl":"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif","articleSection":["news"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/","url":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/","name":"Zoom Error Code 10004 : Unable to install updates. Error code: 10004 - Seminarsonly.com","isPartOf":{"@id":"https:\/\/seminarsonly.com\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#primaryimage"},"image":{"@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#primaryimage"},"thumbnailUrl":"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif","datePublished":"2023-12-25T06:30:32+00:00","dateModified":"2023-12-27T06:20:54+00:00","author":{"@id":"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd"},"description":"Zoom users are experiencing error code 10004 when their macOS desktop client fails to perform an auto-update. This issue impacts devices running macOS 13 Ventura beta 5 or higher.\u00a0","breadcrumb":{"@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#primaryimage","url":"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif","contentUrl":"https:\/\/assets.zoom.us\/images\/en-us\/desktop\/mac\/click-system-perferances.gif"},{"@type":"BreadcrumbList","@id":"https:\/\/seminarsonly.com\/news\/zoom-error-code-10004-unable-to-install-updates-error-code-10004\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/seminarsonly.com\/news\/"},{"@type":"ListItem","position":2,"name":"Zoom Error Code 10004 : Unable to install updates. Error code: 10004"}]},{"@type":"WebSite","@id":"https:\/\/seminarsonly.com\/news\/#website","url":"https:\/\/seminarsonly.com\/news\/","name":"Seminarsonly.com","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/seminarsonly.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd","name":"Freddy John","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g","caption":"Freddy John"},"sameAs":["https:\/\/seminarsonly.com\/news"],"url":"https:\/\/seminarsonly.com\/news\/author\/anupvnaick_51wq8y4s\/"}]}},"_links":{"self":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/posts\/42176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/comments?post=42176"}],"version-history":[{"count":0,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/posts\/42176\/revisions"}],"wp:attachment":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/media?parent=42176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/categories?post=42176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/tags?post=42176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}