{"id":40349,"date":"2024-04-11T04:06:38","date_gmt":"2024-04-10T22:36:38","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=40349"},"modified":"2024-04-11T06:42:41","modified_gmt":"2024-04-11T01:12:41","slug":"https-help-ea-en-ihi-atqj1lhc4v-i-cant-log-in-to-my-ea-account","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/https-help-ea-en-ihi-atqj1lhc4v-i-cant-log-in-to-my-ea-account\/","title":{"rendered":"https \/\/help.ea\/en\/ihi\/atqj1lhc4v : I can&#8217;t log in to my EA Account"},"content":{"rendered":"<h2><span style=\"color: #800000;\">https \/\/help.ea\/en\/ihi\/atqj1lhc4v : I can&#8217;t log in to my EA Account<\/span><\/h2>\n<p><strong><em>If you can\u2019t remember which email is on your account, see if we can help you find your EA Account email address in a different way. If you haven\u2019t activated Login Verification, you\u2019ll need to\u00a0<a href=\"https:\/\/help.ea.com\/contact-us\/?product=ea-app&amp;platform=pc\" target=\"_blank\" rel=\"noopener noreferrer\" data-gtm-vis-recent-on-screen-12578838_71=\"69431\" data-gtm-vis-first-on-screen-12578838_71=\"69431\" data-gtm-vis-total-visible-time-12578838_71=\"100\" data-gtm-vis-has-fired-12578838_71=\"1\">contact<\/a>\u00a0to update your account information.<\/em><\/strong><\/p>\n<h2 class=\"eapl-subheading__title d4 d4-dark style-scope ea-subheading\"><span style=\"color: #800000;\">I FORGOT MY PASSWORD<\/span><\/h2>\n<ol>\n<li>Go to the\u00a0EA Help login.<\/li>\n<li>Click\u00a0<b>Forgot Your Password?<\/b>\u00a0to\u00a0<a href=\"https:\/\/signin.ea.com\/p\/juno\/resetPassword?initref=https%3A%2F%2Faccounts.ea.com%2Fconnect\" target=\"_blank\" rel=\"noopener noreferrer\" data-gtm-vis-first-on-screen-12578838_71=\"61256\" data-gtm-vis-recent-on-screen-12578838_71=\"82464\" data-gtm-vis-total-visible-time-12578838_71=\"100\" data-gtm-vis-has-fired-12578838_71=\"1\">reset your password<\/a>.<\/li>\n<li>Enter your email or EA Account ID.\n<ul>\n<li>If you\u00a0forgot the password for an underage account, enter the underage EA Account ID, not the parent or guardian email.<\/li>\n<li>If you don\u2019t remember your email or ID, try logging in with a\u00a0connected platform account.<\/li>\n<\/ul>\n<\/li>\n<li>Check your email for a link to create a new password, and follow the instructions.<\/li>\n<\/ol>\n<h2><span style=\"color: #800000;\"><b>I have a linked account<\/b><\/span><\/h2>\n<p>Try logging in to your EA Account right here on EA Help using your connected platform account where you play your EA games.<\/p>\n<p>To do that:<\/p>\n<p>1. Click Log In.<\/p>\n<p>2. On the pop-up window that appears, choose to log in with your PlayStation Network account, Xbox Live account, Steam account, Apple ID, Facebook account, or Google account: <img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/eaassets-a.akamaihd.net\/wwce-hc-aem-dispatcher\/eahelp\/articles\/account\/account-log-in-buttons-800px.jpg\" alt=\"EA Help sign-in prompt with first-party login buttons for Google, Facebook, Apple, Steam, Xbox Live, and PSN.\" width=\"515\" height=\"235\" \/><\/p>\n<p>3. Another pop-up will appear for the platform you chose. Log in using your sign-in details for that account.<\/p>\n<p>4. If the account you sign into is linked to an EA Account, you\u2019ll now be logged in on EA Help where you can view your account information.<\/p>\n<h2><span style=\"color: #800000;\"><b>After logging in, if you want to update your email address:<\/b><\/span><\/h2>\n<ol>\n<li>Click\u00a0<b>Accounts\u00a0<\/b>&gt;<b>\u00a0Change email address<\/b>\u00a0to make updates in the EA Account Settings portal.<\/li>\n<li>We\u2019ll send a verification code to your registered email. Enter the code in the pop-up window to change your email.<\/li>\n<\/ol>\n<h3><b>I haven\u2019t linked my account<\/b><\/h3>\n<p>If your platform account isn\u2019t linked to your EA Account:<\/p>\n<ul>\n<li>Try logging in with your Origin ID and password.<\/li>\n<li>Log in with your EA ID if you have the EA app. If your phone number is linked to your account, you can use that too.<\/li>\n<li>Create a new EA Account and link to your console account if you are a console-only player.<\/li>\n<\/ul>\n<h2 class=\"eapl-subheading__title d4 d4-dark style-scope ea-subheading\"><span style=\"color: #800000;\">I&#8217;M NOT GETTING LOGIN VERIFICATION CODES<\/span><\/h2>\n<p>Not getting Login Verification codes? Make sure:<\/p>\n<ul>\n<li>Your inbox isn\u2019t full.<\/li>\n<li>You\u2019ve checked the spam folder.<\/li>\n<li>You or your service provider haven\u2019t blocked us.<\/li>\n<\/ul>\n<h2><span style=\"color: #800000;\"><b>Set up multiple methods for Login Verification<\/b><\/span><\/h2>\n<ol>\n<li>Go to your EA Account\u00a0<a href=\"https:\/\/myaccount.ea.com\/cp-ui\/security\/index\" target=\"_blank\" rel=\"noopener noreferrer\" data-gtm-vis-first-on-screen-12578838_71=\"162402\">Security settings<\/a>.<\/li>\n<li>Under Login Verification, find\u00a0<b>Preferences<\/b>.<\/li>\n<li>Click\u00a0<b>Edit<\/b>.<\/li>\n<li>We may ask you to verify your account. We\u2019ll send a Login Verification code to either your email or phone number.<\/li>\n<li>Choose the new method you want to add to your account.<\/li>\n<li>Click<b>\u00a0Send Code<\/b>.<\/li>\n<li>Use that code to activate Login Verification for a new method.<\/li>\n<\/ol>\n<h2><span style=\"color: #800000;\"><b>Using the app authenticator<\/b><\/span><\/h2>\n<p>When you use the app authenticator, you\u2019ll get a code from the Google Authenticator app whenever you need it.<\/p>\n<ol>\n<li>Pick\u00a0<b>App Authenticator<\/b>\u00a0when you\u2019re setting up Login Verification, then click\u00a0<b>Continue<\/b>.<\/li>\n<li>Choose your device from the pull-down menu.<\/li>\n<li>Install the Google Authenticator app for\u00a0<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.google.android.apps.authenticator2\" target=\"_blank\" rel=\"noopener noreferrer\" data-gtm-vis-recent-on-screen-12578838_71=\"170639\" data-gtm-vis-first-on-screen-12578838_71=\"170639\" data-gtm-vis-total-visible-time-12578838_71=\"100\" data-gtm-vis-has-fired-12578838_71=\"1\">Google Play<\/a>\u00a0or\u00a0<a href=\"https:\/\/apps.apple.com\/us\/app\/google-authenticator\/id388497605\" target=\"_blank\" rel=\"noopener noreferrer\" data-gtm-vis-recent-on-screen-12578838_71=\"170641\" data-gtm-vis-first-on-screen-12578838_71=\"170641\" data-gtm-vis-total-visible-time-12578838_71=\"100\" data-gtm-vis-has-fired-12578838_71=\"1\">iPhone<\/a>.<\/li>\n<li>Open the authenticator app.<\/li>\n<li>Click\u00a0<b>Begin Setup<\/b>.<\/li>\n<li>Choose how you want to set up the authenticator:\n<ul>\n<li>Choose\u00a0<b>Scan barcode<\/b>\u00a0to scan the QR code from your Settings.<\/li>\n<li>Choose\u00a0<b>Manual entry<\/b>\u00a0to type in your EA Account\u2019s email address and the Secret Key from your Settings.<\/li>\n<\/ul>\n<\/li>\n<li>Enter the code that the authenticator gives you.<\/li>\n<li>Click\u00a0<b>Save<\/b>.<\/li>\n<\/ol>\n<p>Now when we ask you for a Login Verification code, you can open the app and enter the 6-digit code that appears.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>https \/\/help.ea\/en\/ihi\/atqj1lhc4v : I can&#8217;t log in to my EA Account If you can\u2019t remember which email is on your account, see if we can help you find your EA&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-40349","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>https \/\/help.ea\/en\/ihi\/atqj1lhc4v : I can&#039;t log in to my EA Account - Seminarsonly.com<\/title>\n<meta name=\"description\" content=\"If you can\u2019t remember which email is on your account, see if we can help you\u00a0find your EA Account email address in a different way. 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