{"id":106646,"date":"2026-07-27T15:43:24","date_gmt":"2026-07-27T10:13:24","guid":{"rendered":"https:\/\/seminarsonly.com\/news\/?p=106646"},"modified":"2026-07-27T15:54:14","modified_gmt":"2026-07-27T10:24:14","slug":"nanit-21107-no-information-available-in-app-purchases","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/nanit-21107-no-information-available-in-app-purchases\/","title":{"rendered":"How to Fix Nanit Error 21107: “There’s no information available for in-app purchases”"},"content":{"rendered":"
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Meta Title:<\/strong> How to Fix Nanit Error 21107: “There’s no information available for in-app purchases”
\nMeta Description:<\/strong> Are you constantly getting the Nanit 21107 error “there’s no information available for in app purchases” on your iPhone? Learn the quick bypass trick and how to permanently fix your Nanit Insights subscription.
\nSlug:<\/strong> nanit-21107-no-information-available-in-app-purchases
\nTags:<\/strong> Nanit Error 21107, Baby Monitor Troubleshooting, iOS App Store, Nanit Insights, In-App Purchases
\nFocus Keyword:<\/strong> nanit 21107 : there’s no information available for in app purchases<\/div>\n

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\"Smartphone<\/div>\n

Few things are more panic-inducing for a new parent than opening their baby monitor app at 2 AM, only to be locked out by a relentless error popup. Recently, a massive wave of iOS users have been plagued by the Nanit 21107 : “there’s no information available for in app purchases”<\/strong> error.<\/p>\n

This aggressive glitch repeatedly pops up, blocking you from viewing your baby’s live feed or accessing your Nanit Insights sleep data. It occurs when the Apple App Store fails to sync correctly with Nanit’s subscription servers. Fortunately, there is a quick bypass trick you can use right now to see your baby, along with a few long-term fixes.<\/p>\n

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\u26a1<\/span> Quick Answer & TLDR<\/h2>\n

The Immediate Bypass Trick (To see your camera now):<\/p>\n

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  • Tap “OK”<\/strong> on the error message.<\/li>\n
  • Quickly<\/strong> tap the “Activity”<\/strong> or “Insights”<\/strong> tab at the bottom of the screen before the error pops up again.<\/li>\n
  • Immediately tap back to the “Home”<\/strong> tab. The error will be suppressed as long as you keep the app open.<\/li>\n<\/ul>\n

    Permanent Fixes:<\/p>\n

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    • Sign out of Apple ID:<\/strong> Log out of your Apple Media & Purchases account in settings, restart your phone, and log back in.<\/li>\n
    • Manage Subscriptions via Web:<\/strong> Cancel your iOS subscription and purchase Nanit Insights directly through the my.nanit.com<\/em> web portal to bypass Apple’s broken StoreKit entirely.<\/li>\n<\/ul>\n<\/section>\n

      Why is the Nanit App Throwing Error 21107?<\/span><\/h2>\n

      Error 21107 is specifically an Apple StoreKit (iOS) error. It means the Nanit app is asking Apple for the price and status of a subscription (like Nanit Insights), but Apple’s servers are responding with a blank slate. This usually happens due to one of three reasons:<\/p>\n

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      • A bad app update:<\/strong> Nanit’s developers may have accidentally mismatched the Product ID in their latest app code with the one registered in Apple’s App Store Connect.<\/li>\n
      • Apple Server Outages:<\/strong> Temporary downtime on Apple’s payment verification servers can cause this loop.<\/li>\n
      • Screen Time Restrictions:<\/strong> If your iPhone is set to block In-App Purchases, the app will continuously crash or loop when trying to verify your Nanit Insights tier.<\/li>\n<\/ul>\n

        How to Fix the Issue Permanently<\/span><\/h2>\n

        While the “Quick Tap” bypass method mentioned in our TLDR box will get you through the night so you can monitor your baby, you don’t want to do that every single time you open the app. Here are the best ways to permanently resolve the issue.<\/p>\n

        \n\n\n\n\n\n\n\n
        Troubleshooting Method<\/th>\nStep-by-Step Action<\/th>\n<\/tr>\n<\/thead>\n
        1. Enable In-App Purchases<\/td>\nGo to your iPhone Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases<\/strong>. Ensure “In-App Purchases” is set to Allow<\/strong>.<\/td>\n<\/tr>\n
        2. Refresh Apple ID Token<\/td>\nOpen the App Store, tap your profile picture, scroll to the bottom, and tap Sign Out<\/strong>. Restart your iPhone, then sign back in.<\/td>\n<\/tr>\n
        3. Use the Web Portal (Best Fix)<\/td>\nCancel the subscription via Apple. Go to my.nanit.com<\/em> on a computer, log in, and purchase your Insights plan directly. This bypasses the glitchy iOS app entirely.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

        What to do if you were double charged?<\/span><\/h3>\n

        Many users report trying to restore their purchase to clear the error, only to accidentally get double-charged for Nanit Insights without the app actually unlocking the premium features.<\/p>\n

        Because the transaction happens through Apple’s ecosystem, Nanit customer service cannot issue the refund. You must go directly to Apple’s Report a Problem page<\/a>. Log in with your Apple ID, select “Request a refund,” and choose “My purchase does not work as expected” as the reason. Apple is well aware of the Error 21107 bug and will rapidly approve the refund.<\/p>\n

        Your Apple TV Subscription Not Working? Here’s the Real Fix<\/a><\/p><\/blockquote>\n