{"id":102284,"date":"2026-02-01T15:13:42","date_gmt":"2026-02-01T09:43:42","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=102284"},"modified":"2026-02-03T11:36:34","modified_gmt":"2026-02-03T06:06:34","slug":"is-the-national-lottery-app-and-website-down-ways-to-fix-it","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/is-the-national-lottery-app-and-website-down-ways-to-fix-it\/","title":{"rendered":"Is The National Lottery App and Website Down | Ways to Fix it"},"content":{"rendered":"<h3 data-path-to-node=\"0\"><span style=\"color: #008000;\"><em>The official status of The National Lottery (UK) is <b data-path-to-node=\"0\" data-index-in-node=\"91\">UP<\/b>, but many users are experiencing lingering issues following a massive system upgrade that took place late last week (Jan 24\u201326).<\/em><\/span><\/h3>\n<p data-path-to-node=\"1\">If your app is crashing, saying &#8220;Location Check Failed,&#8221; or refusing to log you in, it is likely due to a conflict between your device and the new &#8220;Allwyn&#8221; platform update.<\/p>\n<p data-path-to-node=\"2\">Here are the specific fixes for the current batch of glitches:<\/p>\n<h2 data-path-to-node=\"3\"><span style=\"color: #800000;\">1. The &#8220;Location Check Failed&#8221; Fix (New Error)<\/span><\/h2>\n<p data-path-to-node=\"4\">Since the update, the app is much stricter about verifying you are physically in the UK.<\/p>\n<ul data-path-to-node=\"5\">\n<li>\n<p data-path-to-node=\"5,0,0\"><b data-path-to-node=\"5,0,0\" data-index-in-node=\"0\">Toggle WiFi:<\/b> If you are on WiFi, switch to <b data-path-to-node=\"5,0,0\" data-index-in-node=\"43\">Mobile Data<\/b> (4G\/5G) and try logging in. Sometimes WiFi IP addresses are misidentified as &#8220;non-UK.&#8221;<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,0\"><b data-path-to-node=\"5,1,0\" data-index-in-node=\"0\">Location Permissions:<\/b> Go to your phone&#8217;s <b data-path-to-node=\"5,1,0\" data-index-in-node=\"41\">Settings &gt; Apps &gt; National Lottery &gt; Permissions<\/b> and ensure <b data-path-to-node=\"5,1,0\" data-index-in-node=\"101\">Location<\/b> is set to &#8220;While Using the App&#8221; (or &#8220;Always&#8221;).<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"6\"><span style=\"color: #800000;\">2. The Mandatory Update<\/span><\/h2>\n<p data-path-to-node=\"7\">The old version of the app (from before Jan 25) will no longer communicate with the servers.<\/p>\n<ul data-path-to-node=\"8\">\n<li>\n<p data-path-to-node=\"8,0,0\">Go to the App Store (iOS) or Play Store (Android).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,1,0\">Search for &#8220;The National Lottery.&#8221;<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,2,0\">If you see an <b data-path-to-node=\"8,2,0\" data-index-in-node=\"14\">Update<\/b> button, hit it. If you only see &#8220;Open&#8221; but it still won&#8217;t work, proceed to step 3.<\/p>\n<\/li>\n<\/ul>\n<h3>Also Read : <a href=\"https:\/\/www.seminarsonly.com\/news\/woman-birthday-cake-zomato-error-the-leave-at-security-cake\/\">Woman Birthday Cake Zomato Error<\/a><\/h3>\n<h2 data-path-to-node=\"9\"><span style=\"color: #800000;\">3. The &#8220;Clean Install&#8221; (Recommended)<\/span><\/h2>\n<p data-path-to-node=\"10\">Because the recent update changed how payments and spend limits are handled, old cached data often breaks the new app.<\/p>\n<ul data-path-to-node=\"11\">\n<li>\n<p data-path-to-node=\"11,0,0\"><b data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Delete<\/b> the app entirely.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,1,0\"><b data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Restart<\/b> your phone (important to clear the cache).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,2,0\"><b data-path-to-node=\"11,2,0\" data-index-in-node=\"0\">Reinstall<\/b> the app fresh.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"12\"><span style=\"color: #800000;\">4. Website Workaround<\/span><\/h2>\n<p data-path-to-node=\"13\">If the app is completely stuck (e.g., the &#8220;White Screen&#8221; bug), the mobile website has been reported to be more stable.<\/p>\n<ul data-path-to-node=\"14\">\n<li>\n<p data-path-to-node=\"14,0,0\">Open Chrome or Safari and go to <code data-path-to-node=\"14,0,0\" data-index-in-node=\"32\">national-lottery.co.uk<\/code>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"14,1,0\">Log in there. <b data-path-to-node=\"14,1,0\" data-index-in-node=\"14\">Note:<\/b> You may be asked to set a new &#8220;Spend Limit&#8221; immediately upon logging in. You <i data-path-to-node=\"14,1,0\" data-index-in-node=\"97\">must<\/i> do this before you can play; the app sometimes fails to show this pop-up, locking you out of the rest of the interface.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"15\"><span style=\"color: #800000;\">5. Payment Card Glitch<\/span><\/h2>\n<p data-path-to-node=\"16\">If you are trying to add funds and it fails:<\/p>\n<ul data-path-to-node=\"17\">\n<li>\n<p data-path-to-node=\"17,0,0\">The new update wiped many saved cards. You may need to delete your old card and re-add it as a &#8220;New Payment Method&#8221; rather than trying to edit the existing one.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The official status of The National Lottery (UK) is UP, but many users are experiencing lingering issues following a massive system upgrade that took place late last week (Jan 24\u201326).&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5933],"tags":[],"class_list":["post-102284","post","type-post","status-publish","format-standard","hentry","category-uk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Is The National Lottery App and Website Down | Ways to Fix it - Seminarsonly.com<\/title>\n<meta name=\"description\" content=\"The official status of The National Lottery (UK) is UP, but many users are experiencing lingering issues following a massive system upgrade that took place late last week (Jan 24\u201326).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/seminarsonly.com\/news\/is-the-national-lottery-app-and-website-down-ways-to-fix-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is The National Lottery App and Website Down | Ways to Fix it\" \/>\n<meta property=\"og:description\" content=\"The official status of The National Lottery (UK) is UP, but many users are experiencing lingering issues following a massive system upgrade that took place late last week (Jan 24\u201326).\" \/>\n<meta property=\"og:url\" content=\"https:\/\/seminarsonly.com\/news\/is-the-national-lottery-app-and-website-down-ways-to-fix-it\/\" \/>\n<meta property=\"og:site_name\" content=\"Seminarsonly.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/seminarsonly\" \/>\n<meta property=\"article:published_time\" content=\"2026-02-01T09:43:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-03T06:06:34+00:00\" \/>\n<meta name=\"author\" content=\"Freddy John\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:site\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Freddy John\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/seminarsonly.com\/news\/is-the-national-lottery-app-and-website-down-ways-to-fix-it\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/is-the-national-lottery-app-and-website-down-ways-to-fix-it\/\"},\"author\":{\"name\":\"Freddy John\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\"},\"headline\":\"Is The National Lottery App and Website Down | Ways to Fix it\",\"datePublished\":\"2026-02-01T09:43:42+00:00\",\"dateModified\":\"2026-02-03T06:06:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/is-the-national-lottery-app-and-website-down-ways-to-fix-it\/\"},\"wordCount\":379,\"commentCount\":0,\"articleSection\":[\"UK\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/seminarsonly.com\/news\/is-the-national-lottery-app-and-website-down-ways-to-fix-it\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/seminarsonly.com\/news\/is-the-national-lottery-app-and-website-down-ways-to-fix-it\/\",\"url\":\"https:\/\/seminarsonly.com\/news\/is-the-national-lottery-app-and-website-down-ways-to-fix-it\/\",\"name\":\"Is The National Lottery App and Website Down | Ways to Fix it - 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