{"id":100653,"date":"2025-12-07T09:02:49","date_gmt":"2025-12-07T03:32:49","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=100653"},"modified":"2025-12-07T09:08:18","modified_gmt":"2025-12-07T03:38:18","slug":"bm-9999-error-bcp-clear-app-cache","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/","title":{"rendered":"BM 9999 Error BCP | Clear App Cache"},"content":{"rendered":"<h3 data-path-to-node=\"0\"><span style=\"color: #008000;\"><em>The error code <b>BM 9999<\/b> in the <b>BCP (Banco de Cr\u00e9dito del Per\u00fa)<\/b> mobile app is typically a generic &#8220;Unknown Error&#8221; or <b>connection failure<\/b>.<\/em><\/span><\/h3>\n<p data-path-to-node=\"0\">It usually means the app is having trouble communicating with BCP&#8217;s servers, either due to an issue on your phone or a temporary outage on their end.<\/p>\n<p data-path-to-node=\"1\">Here are the steps to fix it, ordered from easiest to most effective:<\/p>\n<hr \/>\n<h2 data-path-to-node=\"2\"><span style=\"color: #800000;\"><b>1. Switch Your Connection<\/b><\/span><\/h2>\n<p data-path-to-node=\"3\">This is the most common fix. If your Wi-Fi has a slight stutter, the BCP security check may fail.<\/p>\n<ul data-path-to-node=\"4\">\n<li>\n<p data-path-to-node=\"4,0,0\"><b>Turn off Wi-Fi<\/b> and switch to mobile data (4G\/5G).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"4,1,0\">If you are already on data, toggle <b>Airplane Mode<\/b> on and off to reset the signal.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"4,2,0\">Try logging in again.<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2 data-path-to-node=\"5\"><span style=\"color: #800000;\"><b>2. Update the App (Crucial)<\/b><\/span><\/h2>\n<p data-path-to-node=\"6\">Banking apps frequently block older versions for security reasons. If your app is outdated, it will throw a generic error like BM 9999.<\/p>\n<ul data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\">Go to the <b>Google Play Store<\/b> or <b>Apple App Store<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\">Search for <b>Banca M\u00f3vil BCP<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,2,0\">If you see an <b>Update<\/b> button, tap it.<\/p>\n<\/li>\n<\/ul>\n<h3>Also Read : <a href=\"https:\/\/www.seminarsonly.com\/news\/spicetify-not-working-the-quick-fix\/\">Spicetify Not Working | The Quick Fix<\/a><\/h3>\n<hr \/>\n<h2 data-path-to-node=\"8\"><span style=\"color: #800000;\"><b>3. Clear App Cache (Android Only)<\/b><\/span><\/h2>\n<p data-path-to-node=\"9\">Corrupted temporary files can cause the app to get &#8220;stuck&#8221; on this error.<\/p>\n<ul data-path-to-node=\"10\">\n<li>\n<p data-path-to-node=\"10,0,0\">Go to <b>Settings &gt; Apps &gt; Banca M\u00f3vil BCP<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,1,0\">Tap <b>Storage<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"10,2,0\">Select <b>Clear Cache<\/b> (Do <i>not<\/i> select &#8220;Clear Data&#8221; yet, as this will reset your digital token).<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2 data-path-to-node=\"11\"><span style=\"color: #800000;\"><b>4. Check for Server Outages<\/b><\/span><\/h2>\n<p data-path-to-node=\"12\">Sometimes the error is on BCP&#8217;s side.<\/p>\n<ul data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\">Check the official <a class=\"ng-star-inserted\" href=\"https:\/\/www.google.com\/search?q=https:\/\/www.facebook.com\/bcpbancodecredito\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwiysb3DqKiRAxUAAAAAHQAAAAAQ8wI\">BCP Facebook page<\/a> or Twitter for announcements about &#8220;mantenimiento&#8221; (maintenance).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\">If the system is down, you simply have to wait.<\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2 data-path-to-node=\"14\"><span style=\"color: #800000;\"><b>5. Reinstall the App<\/b><\/span><\/h2>\n<p data-path-to-node=\"15\">If the above steps fail, you may need a clean install.<\/p>\n<ul data-path-to-node=\"16\">\n<li>\n<p data-path-to-node=\"16,0,0\"><b>Uninstall<\/b> the app completely.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,1,0\">Restart your phone.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,2,0\"><b>Reinstall<\/b> the app.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"16,3,0\"><i>Note: You may need to validate your Token Digital again using facial recognition or at an ATM.<\/i><\/p>\n<\/li>\n<\/ul>\n<hr \/>\n<h2 data-path-to-node=\"17\"><span style=\"color: #800000;\"><b>Still not working?<\/b><\/span><\/h2>\n<p data-path-to-node=\"17\">If the error persists, it is likely a specific issue with your account status. You can contact BCP support directly on WhatsApp at <b>+51 993 119 898<\/b>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The error code BM 9999 in the BCP (Banco de Cr\u00e9dito del Per\u00fa) mobile app is typically a generic &#8220;Unknown Error&#8221; or connection failure. It usually means the app is&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6048],"tags":[],"class_list":["post-100653","post","type-post","status-publish","format-standard","hentry","category-error-fix"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>BM 9999 Error BCP | Clear App Cache - Seminarsonly.com<\/title>\n<meta name=\"description\" content=\"The error code BM 9999 in the BCP (Banco de Cr\u00e9dito del Per\u00fa) mobile app is typically a generic &quot;Unknown Error&quot; or connection failure.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BM 9999 Error BCP | Clear App Cache\" \/>\n<meta property=\"og:description\" content=\"The error code BM 9999 in the BCP (Banco de Cr\u00e9dito del Per\u00fa) mobile app is typically a generic &quot;Unknown Error&quot; or connection failure.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/\" \/>\n<meta property=\"og:site_name\" content=\"Seminarsonly.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/seminarsonly\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-07T03:32:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-07T03:38:18+00:00\" \/>\n<meta name=\"author\" content=\"Freddy John\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:site\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Freddy John\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/\"},\"author\":{\"name\":\"Freddy John\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\"},\"headline\":\"BM 9999 Error BCP | Clear App Cache\",\"datePublished\":\"2025-12-07T03:32:49+00:00\",\"dateModified\":\"2025-12-07T03:38:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/\"},\"wordCount\":329,\"commentCount\":0,\"articleSection\":[\"Error Fix\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/\",\"url\":\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/\",\"name\":\"BM 9999 Error BCP | Clear App Cache - Seminarsonly.com\",\"isPartOf\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/#website\"},\"datePublished\":\"2025-12-07T03:32:49+00:00\",\"dateModified\":\"2025-12-07T03:38:18+00:00\",\"author\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\"},\"description\":\"The error code BM 9999 in the BCP (Banco de Cr\u00e9dito del Per\u00fa) mobile app is typically a generic \\\"Unknown Error\\\" or connection failure.\",\"breadcrumb\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/seminarsonly.com\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"BM 9999 Error BCP | Clear App Cache\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#website\",\"url\":\"https:\/\/seminarsonly.com\/news\/\",\"name\":\"Seminarsonly.com\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/seminarsonly.com\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\",\"name\":\"Freddy John\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g\",\"caption\":\"Freddy John\"},\"sameAs\":[\"https:\/\/seminarsonly.com\/news\"],\"url\":\"https:\/\/seminarsonly.com\/news\/author\/anupvnaick_51wq8y4s\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"BM 9999 Error BCP | Clear App Cache - Seminarsonly.com","description":"The error code BM 9999 in the BCP (Banco de Cr\u00e9dito del Per\u00fa) mobile app is typically a generic \"Unknown Error\" or connection failure.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/","og_locale":"en_US","og_type":"article","og_title":"BM 9999 Error BCP | Clear App Cache","og_description":"The error code BM 9999 in the BCP (Banco de Cr\u00e9dito del Per\u00fa) mobile app is typically a generic \"Unknown Error\" or connection failure.","og_url":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/","og_site_name":"Seminarsonly.com","article_publisher":"https:\/\/facebook.com\/seminarsonly","article_published_time":"2025-12-07T03:32:49+00:00","article_modified_time":"2025-12-07T03:38:18+00:00","author":"Freddy John","twitter_card":"summary_large_image","twitter_creator":"@seminarsonly","twitter_site":"@seminarsonly","twitter_misc":{"Written by":"Freddy John","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/#article","isPartOf":{"@id":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/"},"author":{"name":"Freddy John","@id":"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd"},"headline":"BM 9999 Error BCP | Clear App Cache","datePublished":"2025-12-07T03:32:49+00:00","dateModified":"2025-12-07T03:38:18+00:00","mainEntityOfPage":{"@id":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/"},"wordCount":329,"commentCount":0,"articleSection":["Error Fix"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/","url":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/","name":"BM 9999 Error BCP | Clear App Cache - Seminarsonly.com","isPartOf":{"@id":"https:\/\/seminarsonly.com\/news\/#website"},"datePublished":"2025-12-07T03:32:49+00:00","dateModified":"2025-12-07T03:38:18+00:00","author":{"@id":"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd"},"description":"The error code BM 9999 in the BCP (Banco de Cr\u00e9dito del Per\u00fa) mobile app is typically a generic \"Unknown Error\" or connection failure.","breadcrumb":{"@id":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/seminarsonly.com\/news\/bm-9999-error-bcp-clear-app-cache\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/seminarsonly.com\/news\/"},{"@type":"ListItem","position":2,"name":"BM 9999 Error BCP | Clear App Cache"}]},{"@type":"WebSite","@id":"https:\/\/seminarsonly.com\/news\/#website","url":"https:\/\/seminarsonly.com\/news\/","name":"Seminarsonly.com","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/seminarsonly.com\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd","name":"Freddy John","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/671d452f5fe9027ab894cbed50911cc764b2c16878222070bf044f21705d4c94?s=96&d=mm&r=g","caption":"Freddy John"},"sameAs":["https:\/\/seminarsonly.com\/news"],"url":"https:\/\/seminarsonly.com\/news\/author\/anupvnaick_51wq8y4s\/"}]}},"_links":{"self":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/posts\/100653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/comments?post=100653"}],"version-history":[{"count":0,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/posts\/100653\/revisions"}],"wp:attachment":[{"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/media?parent=100653"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/categories?post=100653"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/seminarsonly.com\/news\/wp-json\/wp\/v2\/tags?post=100653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}