{"id":100556,"date":"2025-12-05T15:38:35","date_gmt":"2025-12-05T10:08:35","guid":{"rendered":"https:\/\/www.seminarsonly.com\/news\/?p=100556"},"modified":"2025-12-05T16:03:15","modified_gmt":"2025-12-05T10:33:15","slug":"dexcom-follow-app-not-working","status":"publish","type":"post","link":"https:\/\/seminarsonly.com\/news\/dexcom-follow-app-not-working\/","title":{"rendered":"Dexcom Follow App Not Working"},"content":{"rendered":"<h3 data-path-to-node=\"0\"><span style=\"color: #008000;\"><em>Based on current reports for December 2025, there are <b>no widespread official outages<\/b> for the Dexcom Follow app, though there are isolated reports of users experiencing connection issues.<\/em><\/span><\/h3>\n<p data-path-to-node=\"1\">Since the servers are generally operational, the issue is likely specific to your device, the &#8220;Sharer&#8217;s&#8221; device, or a settings conflict.<\/p>\n<p data-path-to-node=\"2\">Here is a step-by-step troubleshooting guide, ordered from the most common fixes to more technical solutions.<\/p>\n<h2 data-path-to-node=\"3\"><span style=\"color: #800000;\">1. The &#8220;Sharer&#8221; Check (Most Common Cause)<\/span><\/h2>\n<p data-path-to-node=\"4\">The Follow app is a passive viewer; it only works if the person wearing the Dexcom (the &#8220;Sharer&#8221;) is successfully uploading data.<\/p>\n<ul data-path-to-node=\"5\">\n<li>\n<p data-path-to-node=\"5,0,0\"><b>Check the Sharer&#8217;s Phone:<\/b> Ensure the person with the sensor has an active internet connection (WiFi or Cellular).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,1,0\"><b>Verify the G6\/G7 App:<\/b> On the Sharer&#8217;s phone, open the main Dexcom app. If they see &#8220;Signal Loss&#8221; or &#8220;No Data,&#8221; you will not see data either.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"5,2,0\"><b>Toggle Sharing:<\/b> On the Sharer&#8217;s phone, go to <b>Share<\/b> settings, toggle Sharing <b>OFF<\/b>, wait 15 seconds, and toggle it back <b>ON<\/b>.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"6\"><span style=\"color: #800000;\">2. Fix for &#8220;Server Error&#8221; or &#8220;Server Unavailable&#8221;<\/span><\/h2>\n<p data-path-to-node=\"7\">If you are seeing a specific &#8220;Server Unavailable&#8221; message even when your internet is fine, this is often a known bug related to phone language settings (especially on Android or outside the US).<\/p>\n<ul data-path-to-node=\"8\">\n<li>\n<p data-path-to-node=\"8,0,0\"><b>The Language Fix:<\/b><\/p>\n<ol start=\"1\" data-path-to-node=\"8,0,1\">\n<li>\n<p data-path-to-node=\"8,0,1,0,0\">Go to your phone&#8217;s <b>Settings<\/b> &gt; <b>System<\/b> &gt; <b>Languages<\/b>.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,0,1,1,0\">Ensure your primary language matches your region (e.g., English UK if you are in the UK).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,0,1,2,0\"><b>Crucial Step:<\/b> If you have multiple languages listed (e.g., English US <i>and<\/i> English UK), <b>remove the secondary ones<\/b> so only the local language remains.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,0,1,3,0\">Restart the phone and open the app.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<h3>Also Read : <a href=\"https:\/\/www.seminarsonly.com\/news\/855-341-8184-auto-claims-state-farm\/\">855 341 8184 | Auto claims State Farm<\/a><\/h3>\n<h2 data-path-to-node=\"9\"><span style=\"color: #800000;\">3. Region Mismatch (US vs. International)<\/span><\/h2>\n<p data-path-to-node=\"10\">Dexcom accounts are region-locked. The Sharer and Follower must use accounts created in the same region.<\/p>\n<ul data-path-to-node=\"11\">\n<li>\n<p data-path-to-node=\"11,0,0\"><b>The Issue:<\/b> If the Sharer created a US account and you downloaded the &#8220;International&#8221; version of the Follow app (or vice versa), it will not connect.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,1,0\"><b>The Fix:<\/b> You must delete the invitation, uninstall the app, and ensure you are downloading the version of Dexcom Follow that matches the Sharer&#8217;s account region.<\/p>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"12\"><span style=\"color: #800000;\">4. General Troubleshooting<\/span><\/h2>\n<ul data-path-to-node=\"13\">\n<li>\n<p data-path-to-node=\"13,0,0\"><b>Force Close &amp; Re-open:<\/b> completely close the app (swipe it away) and reopen it.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,1,0\"><b>Check for Updates:<\/b> Go to the App Store (iOS) or Google Play Store (Android) and ensure you have the latest version of Dexcom Follow.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,0\"><b>Delete and Re-invite:<\/b><\/p>\n<ol start=\"1\" data-path-to-node=\"13,2,1\">\n<li>\n<p data-path-to-node=\"13,2,1,0,0\">Have the Sharer remove you from their &#8220;Followers&#8221; list in their app.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,1,1,0\">Delete the Follow app from your phone.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,1,2,0\">Restart both phones.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"13,2,1,3,0\">Have the Sharer send a <b>new invitation<\/b> email.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<h2 data-path-to-node=\"14\"><span style=\"color: #800000;\">5. Check Official Status<\/span><\/h2>\n<p data-path-to-node=\"15\">If none of the above works, there might be a localized outage that hasn&#8217;t hit the major news yet.<\/p>\n<ul data-path-to-node=\"16\">\n<li>\n<p data-path-to-node=\"16,0,0\"><b>Official Status Page:<\/b> Visit <a class=\"ng-star-inserted\" href=\"https:\/\/status.dexcom.com\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwjZzPj926CRAxUAAAAAHQAAAAAQ0Qs\">status.dexcom.com<\/a> to see if &#8220;Dexcom Follow&#8221; is listed as Operational.<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Based on current reports for December 2025, there are no widespread official outages for the Dexcom Follow app, though there are isolated reports of users experiencing connection issues. Since the&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6048],"tags":[],"class_list":["post-100556","post","type-post","status-publish","format-standard","hentry","category-error-fix"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Dexcom Follow App Not Working - Seminarsonly.com<\/title>\n<meta name=\"description\" content=\"Based on current reports for December 2025, there are no widespread official outages for the Dexcom Follow app, though there are isolated reports of users experiencing connection issues.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/seminarsonly.com\/news\/dexcom-follow-app-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dexcom Follow App Not Working\" \/>\n<meta property=\"og:description\" content=\"Based on current reports for December 2025, there are no widespread official outages for the Dexcom Follow app, though there are isolated reports of users experiencing connection issues.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/seminarsonly.com\/news\/dexcom-follow-app-not-working\/\" \/>\n<meta property=\"og:site_name\" content=\"Seminarsonly.com\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/seminarsonly\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-05T10:08:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-05T10:33:15+00:00\" \/>\n<meta name=\"author\" content=\"Freddy John\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:site\" content=\"@seminarsonly\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Freddy John\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/seminarsonly.com\/news\/dexcom-follow-app-not-working\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/dexcom-follow-app-not-working\/\"},\"author\":{\"name\":\"Freddy John\",\"@id\":\"https:\/\/seminarsonly.com\/news\/#\/schema\/person\/75cf706896b7210fb0a84651adc258bd\"},\"headline\":\"Dexcom Follow App Not Working\",\"datePublished\":\"2025-12-05T10:08:35+00:00\",\"dateModified\":\"2025-12-05T10:33:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/seminarsonly.com\/news\/dexcom-follow-app-not-working\/\"},\"wordCount\":461,\"commentCount\":0,\"articleSection\":[\"Error Fix\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/seminarsonly.com\/news\/dexcom-follow-app-not-working\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/seminarsonly.com\/news\/dexcom-follow-app-not-working\/\",\"url\":\"https:\/\/seminarsonly.com\/news\/dexcom-follow-app-not-working\/\",\"name\":\"Dexcom Follow App Not Working - 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