Verizon Transfer Pin : How do I get a Verizon Number Transfer PIN?
To get a Verizon Number Transfer PIN you must have a standard monthly account. You must be logged in to My Verizon as Account Owner or Account Manager. In My Verizon, a person granted permission by the Account Owner to make changes to the account.
Moving your number (aka, porting out) is when you move your Verizon line of service or all of your lines of service to a different carrier.
You must keep the Verizon account open until the move is completed.
How do I move my Verizon mobile phone number to another carrier?
How to move your mobile number to another carrier depends on what type of Verizon account you have:
Standard monthly accounts:
- Generate a Number Transfer PIN in My Verizon.
- Tell your new carrier which lines you want to move. You can use the Number Transfer PIN to authorize the move of any/all lines on your account.
- Use the Number Transfer PIN and your Verizon account number to authorize the new carrier to start the transfer. The new carrier will contact Verizon, transfer your number and disconnect your line(s).
Important: Don’t disconnect your Verizon line of service until after your number is moved. Otherwise you must reactivate your Verizon number before your new carrier can move it.
Note: If your line has Number Lock on, to protect against unauthorized moves, you’ll see a notice in My Verizon. You must turn off Number Lock before moving a number.
Fraud prevention tip: We send a confirmation text to any mobile number that requested a move. If you didn’t authorize the transfer, call the number in our message.
Business accounts:
Business accounts don’t need a Number Transfer PIN to move a number:
- Give your new carrier your Verizon account number and billing account PIN.
- The new carrier will contact us, move your number and disconnect your Verizon line.
How do I get a Number Transfer PIN?
To get a Number Transfer PIN you must have a standard monthly account. You must be logged in* to My Verizon as Account Owner or Account Manager.
Use any of these methods to get a Number Transfer PIN:
- Dial #PORT from the smartphone that has the number you want to transfer.
- Our system verifies you’re dialing from the phone to be transferred.
- We send you a link to generate the Number Transfer PIN in My Verizon.
- My Verizon app: Create Your Number Transfer PIN
- My Verizon website: My Profile > Number Transfer PIN > “Generate PIN”
Important:
- Keep your Number Transfer PIN and Account Number safe and don’t share it with anyone except the new carrier or an Account Member. Verizon will never ask you for this information.
- The Number Transfer PIN is an account level code you can use to authorize the move of any/all of the lines on your account. Tell your new carrier which Verizon lines you want to move.
- The Number Transfer PIN is only valid for 7 days so give it to your new carrier promptly.
If you don’t have the phone which has the number you want to transfer, you can use another smartphone, tablet or computer. Follow the My Verizon website steps above.
What is Number Lock?
A scammer who gets your personal information could move your mobile number to another carrier. This is called an “unauthorized port out”. The scammer then could get your calls and texts to take control of other accounts, like banking and social media.
You can set up Number Lock for free to protect your mobile number from an unauthorized move. That number can’t be moved to another line or carrier unless you remove the lock.
Note: Number Lock on your number doesn’t help prevent SIM card changes or equipment changes to your device.