Vaquis Credit Card Activate and Payment Login
Once you have the Vanquis Bank App you can follow the onscreen instructions to register and your card will be activated as part of the registration process. If we’re unable to activate your card in the app, please call over the phone on 0800 781 9660.
If you don’t have the Vanquis Bank App, you can activate your card over the phone on 0800 781 9660. This is an automated line which will allow you to activate your card using your security code (so make sure you have your card with you).
Download the app and follow the on-screen instructions to register.
IMPORTANT
Don’t forget to sign the white strip on the back of your card and to use your card contactless, you’ll need to make one purchase using your card and PIN first.
How do I make a payment to my credit card on the Vanquis Bank App?
You can make a payment in the app by clicking on the ‘Pay My Vanquis Credit Card’ button on the homepage. Payments can be made at any time using this option.
How do I set up a direct debit to pay my credit card?
You can set up a direct debit in the Vanquis Bank App or via Online Banking by clicking the ‘payments’ tab
You can choose to pay the minimum amount, the full balance, a fixed amount or a fixed percentage on your due date each month
Contactless purchases
Our card supports contactless transactions. Once you’ve activated your credit card, you’ll need to enable the contactless feature. You can do this by using your card in-store for a Chip and PIN transaction.
- While in a store, insert your credit card into the Chip and PIN reader.
- Enter your PIN.
- Once your transaction has been approved, the contactless feature will be activated.
From time to time, you may be asked to use Chip and PIN. This helps us verify that you are the person using your card. If your contactless transaction is declined just retry using Chip and PIN.
Replacement cards, do I need to activate them?
I reported my card Lost or Stolen.
Any card reported as Lost or Stolen will be replaced with a brand new card that needs to be activated. Once you get your new credit card call our 24/7 activation line on 0800 781 9660*. Please make sure you have your credit card with you when you call.
Remember, you must complete a chip and PIN transaction before contactless is enabled.
Note: Your new credit card will have a new 16-digit card number. You’ll need to update your card details with any retailers or service providers that take an automatic payment or subscription. If you don’t do this the services they supply may get disrupted. Remember to sign the white signature strip on your new card.
