Tixr com Activate | How to activate Tixr Play on your TV
To activate Tixr Play on your TV to watch a livestream or video on demand, Go to tixr.com/activate and Enter the activation code from your TV screen into the box on the website.
Here’s a general guide, with some device-specific instructions:
General Steps
Make sure your event is compatible: Not all Tixr events support TV streaming. Check the event page to confirm.
Get the Tixr Play app: Download the “Tixr Play” app on your smart TV or streaming device (Apple TV, Roku, Fire TV, etc.).
Sign in with activation code: Open the Tixr Play app on your TV. You should see an option to “Sign in with activation code” or something similar. This will display a code on your TV screen.
Go to tixr.com/activate: On your phone or computer, open a web browser and go to tixr.com/activate.
Log in to your Tixr account: If you’re not already logged in, you’ll be prompted to do so.
Enter the code: Enter the activation code from your TV screen into the box on the website.
Activate: Click the “Activate” button.
Wait for activation: Your Tixr Play app on your TV should activate within 15 seconds.
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Device-Specific Instructions
Apple TV:
- Download the Tixr Play app.
- Follow the general steps above.
- You can also use AirPlay to stream from your Apple device to your Apple TV if the event supports it.
Roku:
- You might need to add the Tixr Play channel to your Roku device first. You can do this through the Roku Channel Store or by visiting [invalid URL removed] on your computer or phone.
- Follow the general steps above.
Fire TV:
- Download the Tixr Play app.
- Follow the general steps above.
Other Devices:
- If you’re using a different device, check the Tixr support website for specific instructions.
Troubleshooting
- Refresh: If the app doesn’t activate, try refreshing the “My Media” section within the Tixr Play app.
- Check your internet: Make sure your TV and the device you’re using to activate are connected to the internet.
- Log out and in: Try logging out of your Tixr account and logging back in.
- Contact Tixr support: If you’re still having trouble, contact Tixr support for assistance.
How to Log into Your Tixr Account
Getting Started:
➡️ OPTION 1: From the Tixr home page, go to the top, right corner and click “Log In.”
➡️ OPTION 2: From the Tixr home page, go to the top, right corner and click the menu icon. Then, a side menu will appear where you’ll click “Login.”
Both options will populate a new, smaller window with 3 available actions → log in with Facebook, sign up via email, and log in with your email.
Logging in With Facebook:
Click the option at the top in dark blue that says “Log in with Facebook.” This will take you to a window where you will input your facebook login credentials. Once they’ve been verified, you’ll be directed back to the home page, ready to go!
⚠️ IMPORTANT NOTE: If you haven’t already linked your Tixr account with Facebook, using this option will create a separate, duplicate Tixr account. Before using this option, make sure you have linked your Tixr account with Facebook through your Tixr profile settings to avoid confusion and better keep track of your purchased tickets.
Logging in With Your Email Address:
Look toward the bottom of the window and fill in the email and password space. Then, click “Log In.” You’ll immediately be directed back to the home page, ready to go!
How to Reset Your Password
The link in the reset password email will expire within 15 minutes of being sent. To avoid restarting the process, please ensure you are using it inside that 15-minute window.
1. Click “log in” at the top, right-hand corner of the Tixr webpage or from the side menu to bring up the window with login options. At the bottom, right-hand corner, you’ll see a “Forgot password?” link.
2. Click the link and type the email address linked with your Tixr account in the window that populates. Then click “Reset my password” after double-checking for typos.
3. An email will immediately be sent to your inbox with a link that you can use to reset your password.
You may not be able to log in because you haven’t created a Tixr account yet! If this is your first time on the Tixr website, you’ll need to create an account before you can make any purchases.