The First Descendant Game Login Failed Error Fixed

The “Game Login Failed LE:13” error in The First Descendant is a common issue that can prevent players from accessing the live servers. Here are some steps to troubleshoot it:

1. Restart the Game and Router/Modem: Try restarting both the game and your router/modem simultaneously. This helps address any connection issues on both ends.
2. Check Server Status: Verify if The First Descendant’s servers are online. If they’re down, you’ll need to wait until they’re back up. When servers are operational, the error usually resolves itself.
3. Change DNS Address: Consider switching to a different DNS (like Google’s 8.8.8.8 or Cloudflare’s 1.1.1.1). This can bypass local DNS problems and establish a more stable connection to the game servers.
4. Use a Cabled Connection: If you’re on Wi-Fi, switch to an Ethernet connection. It’s more reliable and can resolve login issues caused by network instability.
5. Try a Different Network: Log in using a different connection (e.g., mobile data) to isolate whether the problem lies with your home network or the game servers.
6. Contact Your ISP: If the issue persists, reach out to your internet service provider (ISP) to inquire about any anomalies or local outages.

Remember, patience and persistence pay off when troubleshooting game errors. Good luck! 🎮✨

I tried those steps, but it still doesn’t work.

Let’s explore some additional troubleshooting steps:

1. Firewall and Antivirus: Ensure that your firewall or antivirus software isn’t blocking the game’s connection. Sometimes security software can interfere with game servers.
2. Check Game Files: Verify the integrity of The First Descendant’s game files. Corrupted files can cause login issues. You can usually do this through the game launcher or platform (e.g., Steam).
3. VPN or Proxy: If you’re using a VPN or proxy, try disabling it. Sometimes these services can cause connectivity problems.
4. Temporary Account Issue: Sometimes server-side issues can affect specific accounts. Try logging in with a different account (if possible) to see if the problem persists.
5. Contact Support: Reach out to the game’s official support team. They can provide personalized assistance and investigate any account-specific issues.

Remember, persistence pays off! If none of these steps work, the game’s support team will be your best resource. 🎮🔍

How do I contact the support team for The First Descendant?

To contact The First Descendant’s support team, follow these steps:

1. Visit the Support Page: Go to the official The First Descendant support page.
2. Submit a Support Ticket: Click on the “Customer Service” tab and open a support ticket. Provide details about your issue, and they’ll assist you promptly.

Remember, their support team is there to help you get back into the game! 🎮🔧