Sunpass Toll Services Text Message Scam
It’s important to be aware of scams, especially when it comes to sensitive information. There’s a phishing scam targeting Florida drivers with SunPass transponders. Here’s how it works:
The Text Message Scam:
- SunPass users receive an urgent text message claiming an unpaid toll charge on the Florida Turnpike.
- The message instructs recipients to pay $3.95 immediately to avoid fees.
- The URL provided in the message directs users to a fake website: Sunpasstollservices.com.
- This domain cleverly includes “SunPass” but omits the real site, sunpass.com.
How the Scam Works:
- The fraudulent site closely mimics the real SunPass website.
- It replicates the SunPass logo, fonts, color schemes, navigation menus, and toll road imagery.
- The only giveaway is the domain name itself.
- The scam site even uses language copied directly from the official SunPass site, creating a sense of credibility.
Legitimate Communications from SunPass:
- SunPass does not ask customers via text to make payments or take immediate action.
- Legitimate communications come from:
- Email: customerservice@sunpass.com or noreply@sunpass.com
- Text number: 786727.
Remember to stay vigilant and verify any unexpected messages or requests. If you receive suspicious texts, always double-check their legitimacy before taking any action.
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How can I report such scams?
o report scams like the SunPass phishing scam, follow these steps:
- Contact SunPass Directly:
- Visit the official SunPass website at sunpass.com.
- Look for their official contact information, such as customer service phone numbers or email addresses.
- Report the scam to SunPass directly, providing details about the fraudulent text message you received.
- Forward the Suspicious Text:
- If you received a suspicious text, forward it to SunPass at their official email address.
- Include any relevant details, such as the sender’s phone number or the content of the message.
- Notify Your Mobile Carrier:
- Contact your mobile carrier (Verizon, AT&T, T-Mobile, etc.).
- Inform them about the scam text message and provide any relevant information.
- They may be able to block the sender or take further action.
Remember, reporting scams helps protect others from falling victim to similar fraudulent schemes. Stay vigilant and share information to keep everyone safe!
