stateofillinois.aetna medicare.com Activate Card and Login
If you’re a State of Illinois retiree and have an Aetna Medicare Advantage Prescription Drug (MAPD) PPO Plan, here’s how you can activate it:
1. Check Your Mail:
- Aetna will send you plan information via mail. Keep an eye out for it.
- Representatives are also available to answer your questions at 1-855-223-4807 (TTY: 711), Monday–Friday, 8 AM–8 PM CT.
Download the Aetna Health App:
- To manage your plan conveniently, download the Aetna Health app to your mobile device.
- Text “AETNA” to 90156 for a download link (data and messaging rates may apply) .
Explore Your Benefits:
- With Aetna Medicare Advantage, you have access to:
- MDLIVE: Virtual mental health visits by phone or video chat with Board Certified therapists or psychiatrists.
- Healthy at Home: Join webcasts to maintain a healthy lifestyle at no extra cost.
- Telehealth: Get nonurgent virtual care on your phone or mobile app.
- Gym & Fitness Benefits: Stay active and improve your health.
- Ask a Nurse 24/7: Get answers from a registered nurse anytime.
- Healthy Home Visits: Receive care from licensed professionals at home.
- Added Benefits & Wellness: Learn about your plan’s benefits and stay healthier .
- With Aetna Medicare Advantage, you have access to:
Log In to Your Aetna Medicare Account:
- Visit the Aetna Medicare Log In page.
- Log in to manage claims, view plan details, and more .
Remember, Aetna is here to help you get the most from your Medicare coverage. If you have any questions, feel free to reach out! 😊
Your new medical and prescription drug plan will be the Aetna Medicare Advantage Prescription Drug (MAPD) PPO Plan. Please check back mid-October for updates. And watch your mail for more plan information coming from Aetna over the next several weeks.
In the meantime, our representatives are available to answer your questions. They can reached at 1-855-223-4807 (TTY: 711), Monday–Friday, 8 AM–8 PM CT.
A suite of benefits just for State of Illinois retirees. Thank you for choosing Aetna® for your Medicare coverage.
Once you’re enrolled, here’s what’s next
When you enroll in an Aetna® Medicare plan, here’s what you can expect. We’ll mail you:
- A letter saying you’re a member of our plan
- Your Aetna member ID card
- A new member Journey Handbook with helpful tools, cost-saving resources and important tips
Read your plan documents to learn more about your plan and how it works. The Evidence of Coverage and the formulary (list of covered drugs) will tell you exactly what’s covered and your out-of-pocket costs.
Aetna is committed to providing with the best possible customer experience. Aetna value you and are looking forward to helping you improve your health and well-being, one healthy day at a time.
Log in
You can print your ID card from your secure Aetna member website.
- Log in or register to your secure Aetna member website
- Look under “Request & Changes”
- Select “ID card”
- Print your ID card
You can also display a digital copy of your Aetna ID card through the Aetna Health app.
Find what you need — wherever, whenever — with Aetna Health app. Download the app from your app store, or text AETNA to 90156 for a link.
How can I find out if my doctor submitted my claim?
1. Go to your secure Aetna member website and log in or register. The claims tab shows a quick view of the most recent claims on file. Each claim line includes the date of service, patient and provider name.
2. Click on the “details” link to access the Claim Details screen View more information about the selected claim. There is also a link to search for other claims on file.
What is an urgent care center?
Urgent care centers are a great option for when you need prompt medical treatment for non emergency care.*
Urgent care centers can treat common problems like sprains, animal bites, ear and throat pain and more. They offer convenient hours, including extended evening, weekend and holiday hours. You just walk right in — no appointments needed.
To find an urgent care center near you, log in to your Aetna member website.
If you have questions before you go, call our 24-Hour Nurse Line at 1-800-556-1555. While only your doctor can diagnose, prescribe or give medical advice, our nurses can provide information on a variety of health topics.
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