To activate your new HealthEquity card, Visit my.healthequity.com. Click “Activate Card”: Follow the prompts, entering the last four digits of your card number.
Upon the creation of your HSA, you will receive a member welcome kit including a HealthEquity Visa® Health Account Card. Card activation instructions are included with the card.
If you would like, you can speak to one of our account mentors to activate your card and receive additional insight to your account.
Here’s how to activate your HealthEquity card:
1. Online (Fastest and Easiest)
- Go to the HealthEquity website: Visit my.healthequity.com
- Log in: If you’re a first-time user, you’ll need to create an account. Have your card handy.
- Find “Manage Cards”: This is usually on your account dashboard.
- Click “Activate Card”: Follow the prompts, entering the last four digits of your card number.
- You’re done! It should be active within 20 minutes.
2. By Phone
- Call HealthEquity: The number is 1-866-363-4128.
- Follow the prompts: You’ll likely need your card number and some personal information to verify your identity.
3. HealthEquity Mobile App
- Download the app: Available on iOS and Android.
- Log in: If you haven’t already, you’ll need to create an account through the website first.
- Follow the same steps as online: Go to “Manage Cards” and follow the activation prompts.
Log on
Sign in to the member portal by visiting my.healthequity.com. For first-time visitors, select ‘Begin Now’ and follow the step-by-step process to verify your account. Once you are logged in, we encourage you to complete the following:
- Add a beneficiary to ensure your account savings benefit your loved ones in the event of your death.
- Elect to receive e-statements to save a monthly statement fee.
- Navigate through the portal and familiarize yourself with its features and capabilities. A comprehensive portal guide can be found in this publication, starting on page 18.
Start saving
Decide how you will begin building your health savings:Paycheck deposits: If your account is offered as a benefit from your employer, you may make regular pre-tax1 contributions from your paycheck.
Transfer an existing HSA: Do you already have an HSA with another administrator? Transfer your existing HSA balance to HealthEquity and consolidate your savings while taking advantage of other incentives. For more information, visit www.HealthEquity.com/doubleit.
Electronic Fund Transfers (EFT): Using EFT, you can make a one-time post-tax contribution or schedule regular, automatic contributions from your personal bank account to your HSA. To set up an EFT, log in to your HealthEquity account and select ‘Make Contribution’ from the ‘HSA’ menu under the ‘My Account’ tab.
Important Notes:
- Sign your card: Do this as soon as you get it!
- Keep your card safe: Treat it like a credit card.
- Save your receipts: This is important for tax purposes and for managing your healthcare expenses.
If you have any trouble activating your card, don’t hesitate to contact HealthEquity customer service. They’re available 24/7 to help you.
