Macy Credit Card Payment : Pay Your Credit Card Bill Macy’s
Making a payment on your Macy’s Credit Card Account is simplest when done online. A payment can also be made by calling (888) 257-6757, sending a check in the mail, or visiting a physical location of Macy’s.
How to Pay Your Macy’s Credit Card
Online:ย Log inย to your online account and click on โMake a Paymentโ.
Over the phone: Callย (888) 257-6757ย and enter your card information when prompted.
By mail: Send a check or money order (but not cash) to:
Macy’s Credit Card
PO Box 9001108
Louisville, KY 40290-1108
Express payments:
Macy’s Payment Department
6716 Grade Lane
Bldg. 9, Suite 910
Louisville, KY 40213
In store: You can make a payment at anyย Macy’s location.
If you choose to make a payment via mail, make sure to always send it at least 5-7 days before your due date. Write your credit card number on the check, too.
Macyโs Pay
1. Download the Macyโs app
Then sign in to your Macyโs account orย Create An Account.
2. Add your Macyโs Card to your Wallet
Youโll find it in the toolbar at the bottom of your screen.
3. Register for Macyโs Pay &ย verify your Macyโs Card
Follow the prompts to confirm your card security code (CVV) โ youโll only need to do this step once!

4. Pay with your single-use barcode at the register
Each time you use Macyโs Pay, a unique barcode will be generated. A Store Colleague will scan it at the register. Heads-up: after your purchase, weโll send a confirmation with any Star Rewards points earned. (Youโll need to turn on push notifications.)
Hooray, youโre all setย with Macyโs Pay!
Now head to your nearest participating store & start shopping.
How can I activate my new card?
Activating your card online is easy!
To activate your new Macy’s American Expressยฎ Card, please follow these simple steps:
- Click here to access the ” my Macy’s Credit Card ”ย @ https://www.macys.com/creditservice/gateway page.
- Click on the black “Activate Card” button.
- On the “Macy’s Credit Card Verification” page, you can submit your information to activate your card so you may begin shopping!
Create or activate your online account
If you would like to create a macys.com account, go to our secure https://www.macys.com/account/createaccount page and fill out all the information.
If you started creating a macys.com account in store or by phone, complete the setup by following these steps:
- For a link to activate your account, look for an email from Macy’s entitled “Here’s how to activate your account” or a text message from 38764.
- Select the link in the email, then fill out and submit the online form. Your account will then be activated.
When will I receive my new Macyโs Card?
Once youโre approved, you should receive your new Macyโs Card within 7-10 business days of your account opening. Plus, look out for exclusive offers delivered with your card that you can use instantly!
How can I check my card balance?
Once youโve added your Macyโs Card to your online account & signed in, select the โMacyโs Credit Cardโ option from the drop-down account menu. From this page, youโll be able to view your statement balance, minimum payment due and your payment due date along with any other account-related information.
How do I pay my bill online?
Once youโve added your Macyโs Credit Card to your account and signed in:
Select โMy Accountโ
Select โMacyโs Credit Cardโ
Select the โMake a Paymentโ button
Select your payment amount, date and source, then select the โContinueโ button.
Verify your information and select โAuthorizeโ
Quick note: Debit cards are not accepted for online payments