IRS Phone Number Live Person 2024 : IRS Phone Numbers and Tax Help Options
Use Where’s My Refund, call us at 800-829-1954 (toll-free) and use the automated system, or speak with a representative by calling 800-829-1040 (see telephone assistance for hours of operation)
Telephone assistors can help with many topics but see the list of topics our assistors can’t address.
Verify your identity when you call
Our representatives must verify your identity before discussing your personal information.
Have the following ready when you call:
Individuals
- Social Security numbers (SSN) and birth dates
- Individual Taxpayer Identification Number (ITIN) for taxpayers without a Social Security number
- Filing status – single, head of household, married filing joint, or married filing separate
- Prior-year tax return
- Tax return you’re calling about
- Any correspondence we sent to you
Third parties calling for someone else
- Verbal or written authorization to discuss the account
- Taxpayer’s name, SSN or ITIN
- Tax return you’re calling about
- Valid Form 8821, Tax Information Authorization or Form 2848, Power of Attorney and Declaration of Representative
- Preparer tax identification number or personal identification number
Third parties calling for a deceased taxpayer
- Death certificate
- Court approval letter or our IRS Form 56, Notice Concerning Fiduciary Relationship (for estate executors)
IRS phone number – Call Wait Times
Filing Season
(January – April)
- Telephone service wait times can average 13 minutes. Some telephone service lines may have longer wait times.
- Telephone service wait times are higher on Monday and Tuesday, during Presidents Day weekend and around the April tax filing deadline.
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Post-Filing Season
(May – December)
- Telephone service wait times can average 19 minutes. Some telephone service lines may have longer wait times.
- Telephone service wait times are generally higher on Monday and Tuesday.
Individuals
800-829-1040
7 a.m. to 7 p.m. local time
Businesses
800-829-4933
7 a.m. to 7 p.m. local time
Non-profit taxes
877-829-5500
8 a.m. to 5 p.m. local time
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Estate and gift taxes (Form 706/709)
866-699-4083
8 a.m. to 3:30 p.m. Eastern time
Excise taxes
866-699-4096
8 a.m. to 6 p.m. Eastern time
Overseas callers
Use our International Services page.
Callers who are hearing impaired
TTY/TDD 800-829-4059
Interpretation Services
If you can’t find the answers to your tax questions on IRS.gov, we can offer you help in more than 350 languages with the support of professional interpreters. For assistance in Spanish, call 800-829-1040. For all other languages, call 833-553-9895. You will reach an IRS assistor who can:
- Provide an interpreter over the phone, or
- Schedule an appointment for you at one of our local Taxpayer Assistance Centers so you can get help face-to-face. Please note, our local offices provide assistance only on specific topics.
Requesting a face-to-face meeting for help
You can make an appointment at an IRS local office to get help. Appointment times vary by tax issues and office locations.
To help protect taxpayers and employees, the COVID-19 Screening Tool is available for people to self-screen for symptoms. This tool is for optional use by IRS employees, taxpayers, tax professionals and others prior to entering an IRS facility. The IRS is committed to protecting against further spread of COVID-19, and we encourage people to use this self-screening tool prior to visiting IRS facilities.
You can find the office closest to you with our Taxpayer Assistance Locator tool. Once you find your local office, see what services are available. Then, call 844-545-5640 to schedule an appointment.
