https port number : How Can I Port My Mobile Number? Simple Steps to MNP
To Port your Number to Jio, Please do the following Steps.
- To port in, SMS PORT <10-digit mobile number> to 1900 from your existing number which needs to be ported to Jio
- You will get an SMS that will contain the UPC code and its expiry date
- Walk in to nearest Jio Store or Jio Retailer with the UPC (Unique porting code)
- Carry your original Aadhaar card or original Proof of Address(POA) / Proof of Identity(POI) documents to place MNP request
Note:
– Clear all your pending dues with current operator (if you have a post-paid mobile connection)
– As per government regulations; if you are porting-in within same telecom circle, the number will be activated within 3 working days after successful validation. For porting-in to other telecom circle, it will take upto 5 working days. Your services will not be interrupted in the intervening period.
– Port in requests from Jammu & Kashmir, Assam & North East customers will be processed within 15 working days. Your services will not be interrupted in the intervening period.
Porting your current number to Airtel
Porting your current number to Airtel has never been this easy! Now you can simply place an order online and we will come and deliver the SIM at your doorstep, absolutely FREE. You can also visit any of our stores and we’ll be more than happy to assist you with the process.
You can find the detailed steps to port out your number below –
Placing an order Online:
- To order a SIM online, click here.
- Select your preferred plan and enter your details – Number & Address and you are done!
Our team will get in touch with you, schedule an appointment and an executive will then visit your home to deliver the SIM and collect your documents. Check list of valid documents here.
Visiting Store:
- You can book an appointment and visit any of our stores during the working hours. To locate an Airtel store near you, click here.
- Don’t forget to take your identity and address proof along with you to the store. Check list of valid documents here.
Mobile Number Portability (MNP) allows you to port any telecom operator number to Airtel without the hassle of changing existing sim number. When the porting of number is about to happen, you will get the new sim delivered at home and receive a heads up about porting status. Post which the current service operator will be de-activated and Airtel service will be activated after midnight. Airtel prepaid users can also avail this postpaid activation too. While the porting happens, balance will be carry forwarded to the new postpaid connection.
What is Mobile Number Portability?
What is the eligibility criterion for receiving a Unique Porting Request (UPC)?
A.Satisfying the following eligibility criteria will ensure Unique Porting Code (UPC) generation –
(a) In the case of Post-Paid mobile connection, the subscriber has cleared ‘Outstanding dues’ towards the existing telecom service provider for the issued bill(s) as per normal billing cycle.
(b) Activation in the present operator’s network is not less than 90 days.
(c) Request for change of ownership of mobile number is not in process.
(d) There are no pending contractual obligation(s) to be fulfilled by the subscriber as per the exit clause provided in the subscriber agreement.
(e) The porting of the mobile number is not prohibited by the court of law.
(f) The mobile number sought to be ported is not sub-judice.
In case the validations of any one or more conditions (a) to (f) are negative, the request for UPC will be rejected and the reason for rejection will be provided through SMS to the subscriber.
What is the procedure for Mobile Number Portability?
A.1. Generate UPC at the point of sale of recipient operator. SMS the word ‘PORT’ (which shall be case-insensitive, i.e., it can be ‘port’ or ‘Port’ etc.) followed by a space and the ten-digit mobile number which is to be ported, to 1900. The UPC will be received through SMS on the mobile of the Subscriber.
2. Fill the Customer Acquisition Form (CAF) and Porting Form of the operator of your choice and mention the valid UPC. After submission of necessary payment and requisite KYC documents, collect new SIM from the operator at customer service centre/Point of Sale. You will receive a message from MNP service provider confirming the submission of your porting request along with the available withdrawal window of 24 Hours.
3. Porting within a Licensed Service Area (LSA) (e.g. porting within Gujarat LSA) takes 3 working days. The porting from one LSA to another LSA (e.g. Delhi to Mumbai) takes 5 working days. Also, in case of porting of Corporate number, Porting time is 5 working days. [there are 22 geographical regions in the country designated as LSA] Porting time in Jammu & Kashmir, Assam, and North East licensed service areas, shall be up to 15 working days.
You will receive an SMS indicating the date and time for porting which is during night hours and there is no service for a maximum period of 4 hours.
4. Insert the new SIM in your phone. Post verification, your mobile number is active on the network of your new service provider.
What are the grounds of Rejection of Porting Request?
A.For individual subscribers’ mobile numbers – the porting request submitted by the subscriber to the Recipient Operator, with valid UPC within the validity period of UPC, will not be rejected.
For Corporate mobile numbers – the porting request may be rejected by his existing operator, if the porting request is not accompanied by a valid authorization letter issued by the corporate entity.
How can a customer withdraw his porting request?
A.A subscriber may withdraw the porting request within 24 hours of submitting porting request by sending SMS to 1900. To cancel the port request, SMS ‘CANCEL’ (which shall be case-insensitive, i.e. it can be ‘cancel’ or ‘Cancel’ etc.), followed by a space and the ten-digit mobile number, whose porting request is sought to be cancelled.
Also, after withdrawal, customer shall not be entitled to any refund of the porting charges paid, if any.
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