https //drdoctor.third party.nhs.uk DrDoctor and Managing Your Appointment
You can access DrDoctor at any time, either through the link drdoctor.thirdparty.nhs.uk. or through heading to the ‘appointments’ tab in the NHS app.
Organisations outside the NHS provide health services on behalf of your GP surgery, hospital and NHS England. These include services you can access using the NHS App or the NHS website at drdoctor.thirdparty.nhs.uk. We call these third party (connected) services.
The local and national services available to you depend upon:
- the organisations chosen by your GP surgery.
- the integrated care board (ICB) your surgery belongs to.
- those provided or chosen by NHS Digital.
For those chosen by your GP surgery (local services), we show the names of organisations in your NHS App or the NHS website before you use their service. If you’re still unsure who they are, ask your GP surgery.
Check your COVID-19 vaccine record
The Check your COVID-19 vaccine record service lets you view your vaccination details, like the name and batch number, and report any side effects you have experienced.
This is a national service provided by NHS England.
Personal health records
A personal health record stores information about your health and care online. It’s managed by yourself, and health professionals can add information to it.
Online consultations
In an online consultation, you can contact a GP or health professional over the internet. It saves you waiting for an appointment or going to the surgery.
When you access this service, you will be able to:
- View and download appointment letters
- View the location of your appointment
- View important clinical information
- Add your appointment to your personal calendar
- Request to cancel or reschedule your appointment.
- Receive appointment reminders.
- Have video consultations with your care team.
If you use DrDoctor to cancel or rebook your appointment. If you are requesting rebooking or cancellation at short notice, please phone us using the telephone number on your clinic letter us to ensure we can offer the appointment to another patient.
Once you have accessed your letter digitally, we recommend downloading it for your safekeeping. It is also important to check who the letter is for, and whether it relates to you or your dependents.
If you are unable to access DrDoctor, an appointment letter will be posted to you. You do not need to call us to confirm that you will be attending. Giving patients access to appointment letters online helps reduce the printing and postage of paper letters which the saves money, time, and resources, and helps us achieve our aims of being net Carbon neutral.
Please make sure we have your most up-to-date contact details so we can provide access to DrDoctor. You can update these details within the NHS App.
Do I need to create a DrDoctor account?
You do not need to create an account on DrDoctor.
To be invited to use the system, if necessary, you will need to give the receptionist or booking clerk your:
- Full name
- Date of birth
- Postcode
- Mobile number
- Email address
The next time you have an appointment, you will automatically receive a text message with a link to the online portal.
Once you click on the link and complete the verification process, you will be able to access your appointment information.
You can access DrDoctor at any time, either through the link in your text message or through heading to the ‘appointments’ tab in the NHS app.
