How To Activate Smart Meter Technology SSE Airtricity
To activate Smart Services, you need to have a smart meter. If you’ve already had a smart meter installed by ESB Networks, call on 0818 81 21 44 to enable Smart Services.
As of now, smart meters are being rolled out in Ireland for electricity only. Your gas meter will continue to function as usual and you should continue to provide your gas meter readings regularly.
ESB Networks are managing the installation of all smart meters regardless of your energy supplier.
Smart meters rely on a secure 2G network. Using this network, smart meters will log your electricity usage information remotely. You don’t need internet connection or WiFi for Smart Services to work.
How do I track my electricity usage data with my smart meter?
If you’ve selected Interval (30 minute) Smart Services, you’ll have access to a full breakdown of your usage data through your Business Online account. Your breakdown will be available for you to view the next day and will be updated daily. This will provide you with “at a glance” information about how you are using electricity.
This will help you make more informed choices so you can start to shift your daily energy usage to times of the day where energy costs are lower. You can also get an idea of how much electricity different appliances are using by seeing your 30-minute usage breakdown.
If you select Non-Interval (Bi-Monthly) Smart Services, or if this is the only option available to you, you won’t be able to see your 30 minute usage breakdown, but we will receive your read once every two months. This will reduce the need for manual meter reads and will help keep your bills more accurate. You will also be able to view your Day, Night and Peak reads on your bills giving you a more insightful view of your electricity usage compared with standard non-smart meters.
How do I sign up for smart meter installation?
ESB Networks are managing the installation of all smart meters regardless of your energy supplier.
Check below for your current meter type to know how to request a smart meter.
| Meter type: | How to request: |
| 24 hour / Day and Night / 24 hour night storage heating meter | 1. You can request for a prioritised Smart meter installation through your registered supplier. When contacting your supplier, you’ll need your 11-digit MPRN number to hand.
2. Please note if you do not contact your supplier and you have one of these meter types you don’t need to do anything as your meter is automatically in the Smart meter exchange programme. |
| Other meter types | Exchanges are not available for your meter type yet, but we’ll update this section once they’re available |
What data is collected by my smart meter and how is it used?
Your smart meter will record the details of your consumption of electricity. ESB Networks will collect data on the total amount of electricity consumed over the previous 24-hour period daily for Interval (30 minute) Smart Services activated meters. This data will be used to provide information to support customer billing, customers switching suppliers and customers moving premises.
Smart meters that have been activated for Interval (30 minute) Smart Services will collect a detailed breakdown of your electricity consumed e.g. usage every 30 minutes. However, this information will only be shared with us if you have given us your consent while activating Interval (30 minute) Smart Services. To make sure the meter is working properly, ESB Networks will also collect non-personal data about the meter itself.
Smart meters that have been activated for Non-Interval (Bi-Monthly) Smart Services will read meters six times a year and will you’ll see Day, Night and Peak reads on your bills giving you a more insightful view of your electricity usage compared with standard non-smart meters.
