How To Activate Rain SIM Card : www.rain.co.za/activate-SIM

To activate your new Rain SIM Card, login into www.rain.co.za/activate-SIM click the blue “Get Started” button to begin the activation process.

​To activate your Rain SIM card in South Africa, follow these steps:​

1. Visit the Rain Activation Page: Go to the official Rain SIM activation page: https://www.rain.co.za/activate-SIM.

2. Create or Log into Your Rain Account:

   • If you’re a new user, click on “Get Started” to create an account.

   • Provide your full name, South African ID or passport number, email address, and phone number.

   • Set a secure password to complete the account setup.

3. Select a Data Plan: Choose the data plan that suits your needs.

4. Enter SIM Card Details: Input the 19-digit SIM number found on your SIM card packaging.

5. Complete the RICA Process: As per South African regulations, you’ll need to:

   • Upload a clear copy of your South African ID or passport.

   • Provide proof of residence (not older than 3 months).

   • Use a smartphone or device with a camera to capture and upload the necessary documents.​

6. Make Payment: Enter your payment details and complete the transaction for your chosen plan.

7. Wait for Activation Confirmation: After completing the above steps, your SIM card should be activated within 2 hours. You’ll receive an SMS notification once activation is successful.

Rain SIM cards are typically activated automatically within 2 hours of successfully completing the RICA (Regulation of Interception of Communications and Provision of Communication-Related Information Act) registration process. You’ll receive an SMS notification once your SIM is active.

Key Points to Remember:

• RICA Registration: This is a mandatory step for activating any SIM card in South Africa. You’ll need to provide your ID and proof of address.
• Automatic Activation: In most cases, Rain SIMs are activated automatically after RICA.
• SMS Notification: You’ll get an SMS confirming activation.
• myRain Page: You can also check the status on your myRain page.

If your SIM isn’t activated after 2 hours:

• Check RICA Status: Make sure your RICA registration was successful.
• Contact Rain Support: Reach out to Rain customer service for assistance.

Important Note: Rain operates primarily in South Africa. The activation process and RICA requirements may differ in other countries. If you’re outside South Africa, contact Rain or your local service provider for specific instructions.

On MyRain you can manage your account, level up your 4G mobile phone lines, speed up your 5G home wifi, stay up-to-date with your bill and buy more gigs, minutes & sms from anywhere. With myrain , you’re in charge.

How long will it take for my SIM to activate?

Your SIM(s) should be active within 2 hours of successfully completing RICA. www.rain.co.za send you an SMS to let you know that your SIM is active. You can also sign in to your myrain page and look out for a green tick next to your SIM in myrain.

how do I check my coverage?

Enter your address on our coverage map and use the map key in the corner to see if you’re in 4G/5G home coverage

Please note you will need to be in 4G/5G home coverage in order to purchase a rainone plan

I’m connected but can’t get onto the internet?​

This might be because of your APN settings. For phones and most other devices your APN settings are automatically set up. If not, the default APN settings are as follows:​

APN name: rain​
All other settings can be left blank​

If it’s not your APN settings, this might be the cause:​-

• You’re using the incorrect device – make sure you’re using a 4G enabled device for your 4G mobile SIM, or rain’s 5G router for your 5G SIM. If you are on a 4G for phones product, your SIM will only work in a 4G phone.
• You’ve reached your gig limit – you can manage your limit on my rain​.
• An unsuccessful debit order – your rain account may be in arrears. Sign in to my rain to pay now and get back online​.

Check my balances