How Do You Check the Balance on GA Cash Assistance Card

21/09/2024 Freddy USA Comments Off on How Do You Check the Balance on GA Cash Assistance Card
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How Do You Check the Balance on GA Cash Assistance Card

To check the balance of my GA Cash Assistance plastic card, you may visit the Cash Assistance Program website https://gateway.ga.gov or call 1-833-907-0683.

There are several ways to check the balance on your GA Cash Assistance Card:

• Online: Visit the Cash Assistance Program website where you redeemed your virtual card. You should be able to log in and view your balance information there.

• Mobile App: If your state has a mobile app for EBT benefits, download it and check your balance through the app.

• Customer Service Helpline: Call the toll-free customer service number located on the back of your card. They can provide you with your balance information.

Remember that you may need to use your Personal Identification Number (PIN) to complete transactions in stores. If you encounter any issues or have further questions, feel free to reach out for assistance!

Governor Brian P. Kemp recently announced that he has dedicated more than $1 billion to the Department of Human Services to provide cash assistance of up to $350 for active enrollees of Medicaid, PeachCare for Kids®, SNAP, and/or TANF. Georgians who are enrolled in more than one of these programs will only receive one cash assistance payment.

Since the Cash Assistance Program launched on Sept. 20:

$1,061,899,300 has been sent to

3,033,998 Georgians with

$768,520,550 claimed and

$658,912,063 spent

In this extraordinary time, please know that the staff are working diligently to process all applications for benefits. You can help expedite this process by completing as much of your application as possible before submitting it.

Who is eligible to receive a Cash Assistance program prepaid card? 

You must have been enrolled and actively receiving Medicaid, PeachCare for Kids®, SNAP, and/or TANF benefits on July 31, 2022, to be eligible. If you’re not sure if you’re eligible, you can visit gateway.ga.gov and navigate to the “Check My Benefits – Case Selection” page. It will display whether you and/or any household member(s) are eligible or ineligible.

When will I receive the prepaid card?

 If you have opted to receive email only or email and U.S. mail communications in Gateway, you will receive your virtual prepaid card by email no later than October 11. The email will come from 

do********@ga*****.gov











. If you have opted to receive U.S. mail only communications, you will receive a physical prepaid card in mid-October.

How To Activate Georgia Cash Assistance Card :

  1. What information is needed to redeem the prepaid card? You will need your client ID and date of birth to redeem your card. If you have more than one eligible person in your household, make sure you use the client ID and date of birth for the person the email was addressed to.
  2. How do I find my client ID? Your client ID is available in your Gateway account. Once you have logged in, your client ID will be displayed under “My Benefits Summary” in the one-time cash assistance table
  3. What happens if I can’t access the email the prepaid card initially went to, and if I update it in Gateway will the card come to the new email? Yes, please go in and make sure you have the correct email listed in Gateway in the “Notifications” screen.
In this extraordinary time, please know that the staff are working diligently to process all applications for benefits. You can help expedite this process by completing as much of your application as possible before submitting it.

Use Georgia Gateway to apply online for benefits

Georgia Gateway is the state government’s web portal for accessing assistance programs. When you create an account, you can apply for or renew benefits, upload documents, and report changes to your case.

Use Georgia Gateway if you want to access programs such as:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Temporary Assistance for Needy Families (TANF)
  • Medical Assistance, such as Medicaid and PeachCare for Kids
  • Childcare and Parent Services (CAPS)
  • Women, Infants, and Children (WIC)
  • Refugee Cash Assistance

Georgia Gateway is offered in multiple languages. There is no cost to apply for benefits through Georgia Gateway.

If you have trouble while using Georgia Gateway, please call the Online Services hotline at 1-877-423-4746. If you are deaf or hard of hearing, call GA Relay at 1-800-255-0135.

A happy family together on a couch.

Gateway Logins:

  1. I can’t access my Gateway account. Can you help me? Yes, see below some common login issues and resolutions.
    • I know my password and user ID, but I am receiving an error when I try to log in. Gateway may be experiencing a high volume of traffic. Please try again after a brief wait period.
    • I forgot my user ID. Please use the “Forgot user ID” function to recover your user ID.
    • I forgot my password. Please use the “Forgot password” function to reset your password.

Where will I receive my plastic card? 

If you have opted to receive U.S. mail only communications in Gateway, you will receive a plastic card at the mailing address on your case profile in Georgia Gateway. To find this address, go to “Benefits Summary,” then select “Click Here to View the Details” under the “My Benefit” section. View the mailing and residential address by selecting “Click Here for More Information.”

Obtain benefit and office hours information at the websites below.

Department of Family & Children Services (DFCS) at https://dfcs.georgia.gov/services

Women, Infants, and Children (WIC) at https://dph.georgia.gov/WIC

Department of Early Care and Learning (DECAL) at http://decal.ga.gov/

Obtain COVID-19 Medical Assistance and PeachCare for Kids information and updates at the websites below.

Medical Assistance renewals: Department of Family and Children Services (DFCS) at https://dfcs.georgia.gov/services

PeachCare for Kids renewals and premium waivers: DCH PeachCare for Kids at https://dch.georgia.gov/peachcare-kids

SOLVE (Supporting Onsite Learning for Virtual Education) Scholarship – NEW
Georgia’s program for Supporting Onsite Learning for Virtual Education (SOLVE) provides scholarships for families with students in a Georgia public school system or charter school primarily providing virtual learning. For more information on the payment terms and conditions of the SOLVE Scholarship, visit http://decal.ga.gov/caps/solve.aspx.

How can I check the balance of my plastic card? 

You may visit the Cash Assistance Program website or call 1-833-907-0683. The card can be used anywhere Mastercard debit cards are accepted in the U.S. Impermissible uses include the following: Attempts to transfer card balance to Apple Cash, Cash App, or Zelle; attempts to purchase money orders or convert a card balance to cash; attempts to use card balance for any impermissible transactions, such as gaming, gambling, lottery, adult entertainment, alcohol, tobacco, vaping, or firearm purchase. Some merchants do not allow virtual card payments, but cardholders may be able to Buy Online and Pick-up In-Store, according to their availability.

My available balance won’t cover my purchase amount. Can I still use my card? 

When using your card in person, tell the cashier in advance how much to deduct from your prepaid card and how much you will pay using an alternate payment method. This process, known as “split tender,” may not be supported by all merchants. When using your card online, your balance must cover the entire purchase amount (including taxes + shipping). Some transactions with service-oriented merchants may require a hold of up to 20% above the purchase amount. See your cardholder agreement for more information.