hca.epay/healthcare.com/epay_patient : How To Make Payment to Epay-Healthcare Patient Portal

hca.epay/healthcare.com/epay_patient : How To Make Payment to Epay-Healthcare Patient Portal

To make a payment on the ePay-Healthcare Patient Portal, you can follow these steps:

1) Go to the ePay-Healthcare Patient Portal website hca.epayhealthcare.com/EPAY_PATIENT/

2) Log in to your account

3) Navigate to the billing section

4) Select the bill you want to pay

5) Choose your payment method

6) Confirm and submit your payment

In Details

1. Go to the ePay-Healthcare Patient Portal website: You can usually find the link to the portal on your healthcare provider’s website. The URL is often similar to hca.epayhealthcare.com/EPAY_PATIENT/ or epay.parallon.com/ePAY_Patient_mobile/ but it’s best to confirm the exact address with your provider.

2. Log in to your account: Enter your username and password to access your account. If you don’t have an account, you may need to create one. Some portals offer a “Pay as Guest” option for one-time payments. 

3. Navigate to the billing section: Look for a tab or link labeled “Billing,” “Payments,” or something similar. This will take you to the page where you can view and pay your bills.

4. Select the bill you want to pay: You may see a list of your outstanding bills. Choose the one you want to pay and review the details to ensure they are correct.

5. Choose your payment method: Most portals accept various payment methods, such as credit/debit cards and bank transfers. Select your preferred method and enter the necessary information.

6. Confirm and submit your payment: Review the payment details and confirm that everything is correct. Then, click the “Submit” or “Pay” button to process your payment.

Additional Tips:

  • Save your payment information: Many portals allow you to save your payment information for future use, making it easier to pay bills next time.
  • Set up payment reminders: Some portals offer the option to set up email or text reminders for upcoming bills, helping you avoid late payments.
  • Contact customer support: If you have any questions or encounter issues while making a payment, don’t hesitate to contact the portal’s customer support for assistance. You can usually find their contact information on the portal website.

How do I change the payment amount or due date of an existing payment plan?

To modify an existing payment plan the patient/guarantor must contact the Healthcare Payment Support Unit at 1-844-236-3525 between the hours of 8AM – 9PM EST Monday – Friday.

How do I cancel a payment plan?

To cancel an existing payment plan the patient/guarantor must contact the Healthcare Payment Support Unit at 1-844-236-3525 between the hours of 8AM – 9PM EST Monday – Friday.

Why hasn’t my payment processed?

Payments received after 8pm CST may not be credited until the next day.

Do I have to create an account to set up recurring payments?

Yes, Notification emails will be sent to the email address used to create the account 4 days before the scheduled payment plan.