Disney Plus Error 43 : Error Code 43 Disney Plus Fix
Error Code Error 43 occurs during playing on Disney Plus when there is a problem with the service’s connectivity or availability. If the web player or app cannot reach the servers, an error message will be displayed. An error message will pop up if you try to run software that has been deleted from the servers.
Fixing your Internet connection, reinstalling the Disney Plus app, or updating your web browser could rectify the issue, as this error code typically indicates a communication breakdown between your device and the Disney Plus servers.
The show or movie you wish to watch may have been removed from Disney Plus servers, albeit this is a less usual cause.
If the error persists, it could be an indication of connection problems with the Internet. In that instance, you can take a few different approaches.
The most obvious explanation is that your ISP is having network problems. If that’s the case, your only option is to be patient. Get in touch with tech support if there’s still no connectivity after 30 minutes.
Fixing the problem
To resolve this error, as well as related errors, try the following solutions:
1) Launch the Disney+ app on a supported device or access DisneyPlus.com on a computer with a supported configuration
2) Check your internet connection
3) Relaunch the Disney+ app or refresh the site and try playing the video again in a few minutes
4) Power down or restart your device, and then try relaunching the Disney+ app
5) If you are having trouble logging in after restarting your device
Error code 42: ‘We’re sorry; we’re having trouble connecting you to the service…’
If you see the following error message when attempting to launch Disney+, select an option below for more information:
‘We’re sorry; we’re having trouble connecting you to the service. Please check to see that you are still connected to the Internet and try again (Error Code 42).’
Cause
This is likely an internet or network connection issue. Possible causes include:
- Unstable or slow internet connection
- Weak Wi-Fi signal
Troubleshooting
To resolve this error (and related errors):
- Make sure you are on a supported device or accessing DisneyPlus.com on a computer with a supported configuration
- Check your internet connection* and Wi-Fi signal
- For more information, see Troubleshooting playback and streaming issues
- Power cycle (power down and restart) your router and modem
- Relaunch the Disney+ app or refresh the site and try playing the video again in a few minutes
If you’re still having trouble, please contact us directly for further assistance.
