Connect the Sky Go app to my Sky Q box : Steps to Connect the Sky Q box
You’ll need Sky Go Extra to download shows and movies (depending on your subscription) to compatible laptops, mobiles and tablets. You can register up to 6 devices and when you register a 7th it will auto-swap with your least used device.
Connecting to your Sky Q box
Sky Q customers can connect their box to the Sky Go app when using a mobile, tablet or laptop device. This lets you:
- Watch Live TV and On Demand shows from your Sky Q box.
- Watch recordings from your Sky Q box.
- Download recordings from your Sky Q box.
- Manage recordings on your Sky Q box.
Next Step
You’ll need a Sky Q Multiscreen subscription to watch and download recordings from your Sky Q box to the Sky Go app (if you have Sky Q Multiscreen, you will already have Sky Go Extra).
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Please note: To watch BBC channels via Sky Go, you will need a Sky Q Multiscreen subscription and be connected to your Sky Q box (not available outside of the home). Some recordings are not available to download to your device due to licensing restrictions.
Make sure both your device and Sky Q box are connected to your home broadband, then:
- Open the Sky Go app on your device and it’ll automatically search for your Sky Q box.
- When it finds it, you’ll see the message: ‘We’ve found a Sky Q box‘.
- Once connected, a green bar saying ‘Connected to Sky Q Box‘ will appear and you’ll be able to watch live TV and On Demand shows and also watch and download recordings from your box on your device.
Not all of your box’s recordings and On Demand shows can be downloaded to your device due to contractual agreements for certain shows.
All recordings available to download can be found in the Recordings section, although recordings can take a few hours before they appear here.
