Comenity Mastercard Login : Comenity Mastercard Credit Card – Benefits
The primary cardmember on the account must activate the new Comenity® Mastercard® Credit Card online or by phone by calling 1-800-839-6615. Enjoy cash back rewards, paid as a statement credit, with every Comenity® Mastercard® Credit Card purchase.
Exclusive Cardholder Perks
When You Use Your Comenity® Mastercard® Credit Card
- $100 cash back when you spend $500 or more within 90 days of opening your account. Paid as a statement credit.
- 1.5% unlimited cash back everywhere Mastercard is accepted. Paid as a statement credit.
- All the benefits of the Mastercard® network, including identity theft protection and more!
How do I activate my new credit card?
The primary cardmember on the account must activate the new Comenity® Mastercard® Credit Card online or by phone by calling 1-800-839-6615. Please have your new card and information ready. You’ll also have the opportunity to activate cards for authorized buyers by adding the last four digits of the other cards on the account.
If you need assistance activating your card, please call Customer Care at 1-855-823-1001 (TDD/TTY: 1-800-695-1788).
Why do I need a verification code to sign in?
If we don’t recognize the device you’re using, we need to confirm your identity before you can access your account. Sometimes we don’t recognize your device because:
- This is the first time you’ve logged into your account
- You’re using a new computer or one you haven’t used before
- You switched to a new internet browser (for instance, switching from Internet Explorer to Chrome)
- You changed your internet browser settings or are using a private browsing mode
- You deleted your cookies or cleared your cache
- You modified your device, its operating system or its software settings
- Your internet provider changed its system settings
- Your IP address may have changed
- We only remember up to 10 device and location combinations
Why won’ t my username and password work?
To sign in, you must register for online access to Account Center. Forgot your username or password, or got locked out? Follow the provided links to recover your username or reset your password. You can also pay a bill without signing in with Comenity’s EasyPay. If you still need help, call Customer Care at 1-855-823-1001, TDD/TTY: 1-800-695-1788.
