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CANAL+ Espace Client is your secure personal space where you can manage your subscription, equipment, and contact details. Whether you’re a private individual or a professional, here’s what you can do:
For Individuals:
- Account: Modify your credentials, contact information, and payment methods.
- Subscription: Manage your CANAL+ subscription, add or remove options, and make changes.
- Equipment: Handle your devices, configure parental controls, and reactivate viewing rights.
- Contacts: Access all your documents and contact the CANAL+ customer service.
- CANAL+ LE CLUB: Enjoy exclusive benefits, participate in contests, and explore loyalty programs for subscribers.
- Assistance: Find online support, FAQs, community help, tutorials, and diagnostics.
For Professionals:
- Account: Update your credentials, view your details, and check invoices.
- Subscription: Review your CANAL+ plan, options, payment schedule, and withdrawals.
- Equipment: If you’re a public venue, manage your devices and reactivate viewing rights.
- Contacts: Access relevant documents and get in touch with the CANAL+ customer service.
Explore your Espace Client here. 🌟
What are the available subscription plans?
CANAL+ offers several subscription plans to suit different preferences and budgets:
- CANAL+ CINÉ SÉRIES ESSENTIEL:
- Price: €19.99/month for the first 12 months, then €29.99/month (24-month subscription).
- Content: Ultra-recent cinema releases, series, and major sports events.
- Includes: Exclusive access to MAX and Disney+ (with ads until December 31, 2024).
- CANAL+ SPORT:
- Price: €29.99/month (monthly or 24-month subscription).
- Content: UEFA Champions League, Premier League, TOP14, Formula 1™, and more.
- CANAL+ FRIENDS & FAMILY:
- Price: €64.99/month (monthly or 24-month subscription).
- Content: Cinema, series, sports, and streaming services (includes MAX).
All plans allow simultaneous streaming on two devices, offer live and on-demand content, and provide 4K UHD quality. Explore these options on the CANAL+ website. 🌟
Need assistance or have more questions? Our advisors are available from 8 AM to 10 PM (Monday to Saturday) and 10 AM to 10 PM (Sundays and holidays). Feel free to reach out! 😊
How do I upgrade or downgrade my plan?
To upgrade or downgrade your subscription plan, follow these steps:
1. Sign In: Log in to your account on the service provider’s website.
2. Navigate to Plans & Pricing: Look for a section related to plans, subscriptions, or account settings. It might be labeled as “Plans & Pricing,” “Subscription Management,” or something similar.
3. Choose Your New Plan: Explore the available subscription options. Click on the plan you want to switch to (either an upgrade or a downgrade).
4. Payment Process: Follow the payment process just like when you initially subscribed. Provide any necessary payment details.
5. Confirmation: You’ll receive an email notification once your plan change is officially processed. Please allow up to 48 hours for confirmation.
Remember that some services may have specific variations in the process, so always refer to their official support documentation for precise instructions. 🌟
If you need further assistance, feel free to ask!
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