Cancelling Planet Fitness Membership

Cancelling Planet Fitness Membership

It can be a bit tricky to cancel a Planet Fitness membership, but it’s definitely doable. Visit your home club: This is usually the most straightforward way.

Here’s a breakdown of the most common methods:

1. In-Person:

  • Visit your home club: This is usually the most straightforward way. Go to the front desk and request a cancellation form. You might need to provide your membership information and a reason for canceling.

2. By Mail:

  • Certified Letter: This method provides proof that your cancellation request was sent and received.
    • Write a letter stating your intent to cancel, include your name, membership ID, phone number, and the last four digits of your social security number.
    • Send the letter via certified mail to your home club’s address.
    • Keep a copy of the letter and the mail receipt for your records.

3. Online (If Eligible):

  • Check your membership agreement: Some Planet Fitness locations allow online cancellations, but this often depends on your membership type and location.
  • Log in to your Planet Fitness account: If online cancellation is available, you might find the option in your account settings.

Important Notes:

  • Cancellation deadlines: To avoid being charged for the next billing cycle, make sure you cancel before the 10th of the month.
  • Annual fee: If you have an annual fee, you’ll need to cancel before the 25th of the month prior to the annual fee date.
  • Buyout fee: If you have a membership with a minimum term commitment and cancel before the contract ends, you might be charged a buyout fee (usually around $58).
  • Confirm cancellation: Always follow up to confirm your cancellation was processed. You can do this by calling your home club or checking your account online.

Tips for a Smoother Cancellation:

  • Read your membership agreement carefully: This will outline the specific cancellation terms and any potential fees.
  • Be polite and persistent: If you encounter any difficulties, remain courteous but firm in your request to cancel.
  • Document everything: Keep copies of any cancellation forms, letters, and mail receipts.