Bank Of America Prepaid Card Login : How do I activate the BOA Prepaid Card?
With the Bank of America Commercial Prepaid Card, you can purchase goods and services, make purchases online, or pay bills. Get instant access by login to your funds 24 hours a day, 7 days a week anywhere Visa or Mastercard is accepted.
Convenience
- Use the card for purchases everywhere that Visa or Mastercard debit cards are accepted
- Withdraw cash at any Visa layer, Mastercard layer or Cirrus ATMFootnote[1]
Security
- No need to walk around with large amounts of cash. If you lose your card it can be easily replaced.
- With our Zero Liability policy, you may incur no liability for unauthorized transactions if we are notified of loss or theft within a reasonable period of time.Footnote[2]
Instant account info
- Available online 24 hours a day, 7 days a week or through an automated voice response system.
How can I check my balance?
You can go online at www.bankofamerica.com/commercialprepaidcard to find the balance on the Card. Alternatively, you can always check your balance by calling Cardholders Services at 1.866.213.8564.
If you opt to speak with a live agent, a fee may be assessed. Please check the Schedule of Bank Fees that you received with the Card. It is recommended that you know the balance on the Card before performing a transaction.
How do I activate the Prepaid Card?
You can activate the Card online at www.bankofamerica.com/commercialprepaidcard.
You can also activate the Card by calling 1.866.213.8564 toll free, 24 hours a day, seven days a week. Make sure you have your 16-digit Card account number and the last four digits of your Social Security Number ready when calling.
THE CARD CANNOT BE USED UNTIL ACTIVATED AND A PIN IS SELECTED. When you call or go online to activate your card, you will select a Personal Identification Number (PIN).
Your PIN is the access code to your account for all pinned point-of-sale purchases and ATM transactions.
You can use the Card anywhere Visa debit cards are accepted. Just press the “Credit” button on the terminal pad and you may be asked to sign a receipt to make your purchase. Alternately, some merchant may require you to enter your PIN for the transaction
You must FIRST tell the cashier or merchant the amount you want to pay on the Card and pay the remainder through another means (credit card, check or cash). If you don’t tell the cashier or merchant and try to make a purchase for more than the amount on the Card, the transaction will be declined because you don’t have enough money on the Card.
You can use the Card for purchases anywhere Visa Debit Cards are accepted – even online. However, you need to register the Card at www.bankofamerica.com/commercialprepaidcard before attempting an online purchase.
You can go into any Bank of America banking center or any other financial institution where you see the Visa logo if applicable to your sponsor’s program. The transactions will be considered a cash advance on the Card. There is a fee associated with this type of over-the-counter transaction, which will be deducted from the balance on the Card immediately. Please see the Schedule of Bank Fees that you received with the Card.
What should I do if the Prepaid Card is lost or stolen?
Call Cardholder Services toll free at 1.866.213.8564 to report the Card lost/stolen as soon as you can, 24 hours a day, seven days a week. The Bank will cancel the Card and send you a replacement Card. The balance on your previous Card will be transferred to the new Card minus the lost/stolen replacement fee. Please check the Schedule of Bank Fees that you received with the Card for any applicable fees.
