Assurance Wireless My Account Activate : Assurance Wireless VM Enrollment Login
To activate your Assurance Wireless My Account, dial 611 from your Assurance Wireless phone or call 1-888-321-5880 from any phone so they may activate your new SIM Card for you.
The most comprehensive cell phone plan to date, Assurance Wireless Unlimited, is now available to you. Eligible customers will receive Unlimited Data, Texts, and Minutes, as well as 10GB of Mobile Hotspot Data, thanks to the merger of our Lifeline service with the Affordable Connectivity Programme, the successor to the Emergency Broadband Benefit Programme. Check your eligibility right now!
Assurance Wireless Lifeline service is free to qualified consumers. Additional voice minutes, data, international calling and international texting are available for an additional fee. For more information, go to the “Adding Services to Your Account” section.
Assurance Wireless is a federal Lifeline Assistance program. Lifeline is a government assistance program. The Assurance Wireless offer provides eligible low-income customers free monthly data, unlimited texting, and free monthly minutes. Plus a free phone.
assurancewireless.com Activate Phone :
To install a new SIM Card to switch to the T-Mobile network you will need to
1. Update your operating system.
2.Activate the SIM card
3. Insert the SIM Card into your phone.
Activate your SIM Card
If you called Customer Care to order your SIM Card, dial 611 from your Assurance Wireless phone or call 1-888-321-5880 from any phone so they may activate your new SIM Card for you.
If you ordered your SIM Card through My Account:
Sign into My Account and follow the login instructions. We recommend using a computer, if possible, rather than your phone.
Tap Activate SIM Card.
Locate your 20-digit ICC ID number below the barcode on the back of the card that contained your SIM Card.
Enter your ICC ID two times and tap Next.
You may be asked to review your service plan. If the information is correct, tap Next.
When you receive a success message, your SIM card has been activated. If you are activating your SIM Card using your phone, you may not see the success message.
Note: If you are not successful, please try again and if you are still experiencing an issue, call our Customer Care team at 888-321-5880.
How do I apply for Assurance Wireless Lifeline service?
You can:
- Apply online here.
- Call Customer Care at 1-888-898-4888.
- Speak to a representative in your neighborhood. The representative will help you apply. Along with proof of eligibility, you will be required to provide proof of address and identity to qualify for a free Assurance Wireless phone. Once the representative receives confirmation that you are approved for Lifeline service, you will be provided with a free phone. The representative will help you activate it.
What documents do I need to submit to apply based on SNAP, Medicaid or another program?
If you are applying with SNAP or Medicaid, you will need ONE of the following Eligibility Documents.
- Benefit ID Card with Name and either Expiration Date or Issue Date printed on card (for example: SNAP or MEDICAID Card).
- The Issue date must be within the last 12 months, or the expiration date must be in the future. Cards with expiration dates in the past or issue dates more than a year old will not be accepted.
- Benefit ID Cards without Name/Expiration Date/Issue Date WILL NOT BE ACCEPTED and will result in Application denial.
- Award or Notice Letter of Participation from an authorized government agency
- Must include your name & address and be dated within the past 12 months
Qualifications:
Enrollment is available to individuals who qualify based on federal or state-specific eligibility criteria. You may qualify if you are on certain public assistance programs, like Medicaid or Supplemental Nutrition Assistance Program (SNAP).
You can also qualify based on your household income. If you are unemployed, you can use your Unemployment Benefit Letter as proof of eligibility until 3/31/22.
Proof of Eligibility:-
You must provide proof of program participation or proof of income.
One Account per Household:-
The Lifeline Assistance program is available for only one wireless or wireline account per household. Separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes. Residents with temporary addresses are also eligible.
Assurance Wireless offers you our most generous cell phone plan yet — Assurance Wireless Unlimited. It combines our Lifeline service with the Emergency Broadband Benefit (EBB) and, as of 12/31/21, its successor, the Affordable Connectivity Program (ACP) benefit, to give eligible customers Unlimited Data & Texts & Minutes, plus 10GB Mobile Hotspot Data. See if you qualify today!
New Assurance Wireless Lifeline customers receive:
- FREE Android™ Smartphone*
- 4.5GB FREE Data Each Month**
- Unlimited FREE Texts Each Month
- A minimum of 1000 FREE Voice Minutes Each Month*
- FREE Voicemail Account, Call Waiting and Caller ID
- FREE 911 Access, Unlimited Calls to 211 and Calls to Customer Care
- The Ability to Keep Your Current Home or Cell Phone Number
Additional voice minutes, data, international calling and international texting are available for a fee. For more information, go to the “Adding Services to Your Account” section.
What is included with Assurance Wireless Unlimited, part of the new federal Affordable Connectivity Program (ACP)?
Each month, Assurance Wireless Unlimited includes:
- FREE Unlimited Data
- FREE Unlimited Texts
- FREE Unlimited Minutes
- FREE 10GB Mobile Hotspot Data
New Assurance Wireless customers also receive a FREE Smartphone!
Assurance Wireless My Account Activate :
If you were mailed an Android™ Smartphone:
- Press and hold the Power Button to turn on your phone. Allow hands-free activation to connect the phone to our network and then allow the phone to check for any updates. The phone will power off.
- After the phone turns back on, it may ask you to customize your phone. You may need to skip the setup screens and complete Step 3 first.
- Dial 611 and follow the recorded directions.
- When prompted, enter your Assurance Wireless Account PIN – it can be found at the top of your Assurance Wireless approval letter.
Customers who sign up with a representative will receive help with the activation process.
How can I find my Assurance Wireless phone number?
- Dial #NUM# (#686#).
- Open the Settings app and tap System > About phone.
- Tap SIM status to see your phone number listed under Phone Number on SIM.
How do I qualify for Assurance Wireless Lifeline service?
Requirements vary from state to state, but generally you may qualify for Assurance Wireless Lifeline service if you are on certain public assistance programs or based on your household income.
Qualifying public assistance programs include, but are not limited to:-
- Medicaid (Medicare is not acceptable).
- Supplemental Nutrition Assistance Program (SNAP).
- Supplemental Security Income (SSI).
- Veterans and Survivors Pension Benefit Program.
- Federal Public Housing Assistance (Section 8).
If you live in Michigan you may qualify based on the following additional programs:
- Michigan: Temporary Assistance for Needy Families (TANF), Low-Income Energy Assistance Program (LIHEAP), The National School Lunch Program’s Free Lunch Program.
If you live on Tribal Lands in California, Florida, Kansas, Massachusetts, Nevada or Wisconsin, additional qualifying programs include:
- Tribal Temporary Aid for Needy Families (Tribal TANF)
- Bureau of Indian Affairs General Assistance
- Food Distribution Program on Indian Reservations
- Head Start (Tribal Only)
You may qualify if your household yearly income falls within the range indicated next to your household size:
You may qualify based on household income.
|
135% of Federal Poverty Guidelines for 2021 |
|
|
Household Size |
Yearly Income |
|
1 |
$0 – $17,388 |
|
2 |
$0 – $23,517 |
|
3 |
$0 – $29,646 |
|
4 |
$0 – $35,775 |
|
5 |
$0 – $41,904 |
|
6 |
$0 – $48,033 |
|
7 |
$0 – $54,162 |
|
8 |
$0 – $60,291 |
If there are more than eight (8) people in your household, THEN add $6,129 fo reach additional person.
Insert Your SIM Card into your phone.
Before you begin, please make sure your phone is fully charged, you have a second phone nearby in case you need to call us for help, and you have your new SIM Card handy.
1. Turn off your phone.
2. Remove your phone’s back cover.
3. Find the SIM Card slot
4. Carefully remove the old SIM Card using your fingernail or a paperclip
5. SIM Cards come in three sizes. Use your old SIM Card as a guide and punch out a new SIM Card that is the exact same size.
6. Gently slide the new SIM Card into the slot with the metallic side down. Make sure the angled corner of the SIM Card is inserted so it is in the same position as your old SIM card when it was in your phone.
7. Replace the phone’s back cover.
8. Power up your phone and start talking, texting, and going online.
If you need assistance, please call Customer Care at 888-321-5880.
