Amazon Credit Card Login Online: Manage Your Amazon Credit Card Account
To login into Amazon Credit Card Account, Click on the ‘Link Now’ button on the third card and enter your Synchrony Bank user ID and password to establish linking.
Link your Amazon and Synchrony Bank accounts to enable easy access to basic card account information directly on Amazon.
You can manage your Amazon Store Card or Amazon Secured Card account using the following options:
- Link your Amazon and Synchrony Bank accounts to view basic information about your Amazon Store Card or Amazon Secured Card account directly on Amazon. Click on the ‘Link Now’ button on the third card and enter your Synchrony Bank user ID and password to establish linking.
- Synchrony Bank’s account management site.
- The Amazon Store Card mobile app. Download the app for iOS here and Android here.
- Amazon Alexa on any Alexa-enabled device (using the Amazon Store Card skill).
- Synchrony Bank’s customer service support via phone or chat. you can find contact information here.
| I need help with… | Synchrony Bank website | Amazon Store Card App | Alexa Store Card Skill | Synchrony CS support (Chat/Call) | Amazon Card Member page |
| Accessing my [Amazon Store Card / Prime Store Card / Amazon Secured Card / Amazon Prime Secured Card] account at Synchrony Bank | ✓ Log in with your Synchrony Bank user ID and password. | ✓ Log in with your Synchrony Bank user ID and password. | ✓ Enable skill and set up PIN | ✓ Access your Synchrony Bank account directly from your Amazon Card Member page with account linking. Click on the ‘Manage at Synchrony Bank’ button on the first card to access. | |
| My Synchrony Bank user ID/ password | ✓ Click on the ‘I forgot my User ID or password’ links underneath the ‘Secure Login’ button | ✓ Click on ‘Forgot User ID or password’ on login screen. | N/A | ✓ | |
| Getting my full credit card number | ✓ Chat: Type ‘Need Account #’. Phone: If prompted to enter account #, say, “I don’t have it”. | ||||
| Finding account balance and due date | ✓ | ✓ | ✓ | ✓ | ✓ |
| Making a payment | ✓ See Make a Payment on an Amazon Store Card or Amazon Secured Card Account | ✓ | ✓ | ✓ | |
| Update auto pay settings | ✓ Click on Payments > Manage Autopay | ||||
| Review recent transaction summary | ✓ | ✓ | ✓ | ||
| Accessing account statements | ✓ Click on Activity > Statements | ||||
| Switch to paperless billing | ✓ Click on Activity > Statements | ||||
| Sign-up for email and / or text alerts | ✓ Click on Services > Manage Alerts and messages | ✓ | |||
| Update personal information on account | ✓ Click on ‘Profile’ from the top menu | ✓ | |||
| Request Credit Limit Increase | ✓ Click on Services > Request Credit Increase | ✓ | |||
| Credit Limit Inquiries | ✓ | ||||
| Dispute a charge on your card | ✓ Activity > Dispute a Charge | ✓ | |||
| Report lost or stolen card / Replace card / Close account | ✓ Click on Services and choose the applicable option from drop-down | ✓ | |||
| Inquiries related to billing statement / interest / fees | ✓ |
Make a Payment on an Amazon Store Card or Amazon Secured Card Account
You can make one-time or recurring payments on your Amazon Store Card or Amazon Secured Card Account by signing into your Synchrony Bank online account. The payment due date for your account can be found on your monthly billing statement, or by accessing your online account.
Make a one-time payment:
- Sign in to your Synchrony Bank account at http://www.syncbank.com/amazon or link your Amazon and Synchrony accounts to navigate directly to Synchrony from the Amazon site.
- Hover over Payments at the top of the page, then scroll down and select View and Make Payments.
- In the first field, select Minimum Payment, Statement Balance (as of your last statement), Current Balance, or Other.
- In the second field, select the Payment Date.
- In the third field, select an existing payment method. You can also select Add New Payment Method or Update Payment Methods to update your payment preferences.
- Verify that the information is correct and select Submit Payment.
Note: If this is your first time accessing your account, you’ll need your full account number in order to complete the registration and establish a login and password for your Synchrony account.
Make a recurring payment:
- Sign in to your Synchrony Bank account at http://www.syncbank.com/amazon or link your Amazon and Synchrony accounts to navigate directly to Synchrony from the Amazon site.
- Hover over Payments at the top of the page, then scroll down and select Manage Autopay.
- Select Minimum Payment, Statement Balance (as of your last statement), Current Balance, or Other.
- Select your bank account and review the terms and conditions for setting up a recurring payment. If you agree, select Set Up Autopay.
You’ll receive confirmation that a recurring payment has been established and that you can cancel your recurring payment any time before the scheduled payment date.
Note: If this is your first time accessing your account, you’ll need your full account number in order to complete the registration and establish a login and password for your Synchrony account.
Make a payment by phone: Call Synchrony Bank at 1-866-634-8379. A payment made through the automated phone system or with a Customer Service representative is always free of charge.
Make a payment by mail: Send a check or money order made out to “Synchrony Bank / Amazon” with the remittance slip from your monthly statement for the amount you wish to pay to the following address:
Synchrony Bank / Amazon, P.O. Box 960013, Orlando, FL 32896-0013.
