Ally Auto Payments Online Login : How do you pay Ally Auto?
Log in to your Ally Auto account to schedule payments, view payment history and much more! Conveniently access your account information 24/7.
You can schedule payments online any time, unless you’re enrolled in Direct Pay. If you mail your payment, be sure to include your name and Ally Auto account number on each scheduled payment. To pay towards multiple vehicles with one check, include a list of the account numbers with your check.
How can I pay on a vehicle account that has been charged off?
Mail
Send your payment to:
Payment Processing Center
P.O. Box 9001951
Louisville, KY 40290-1951
Note: Please include your Ally Auto account number on your check.
Phone
Call 1-888-925-2559 to pay over the phone through a third party who may charge a fee for its payment services. This fee is in addition to your payment amount
If your financial institution returns your Auto Pay or one-time payment, we will present the payment to your bank again. If your bank does not honor the payment after the second submission, that payment will be reversed from your account.
You can choose to make another payment, reestablish Direct Pay, or pay by phone. Keep in mind a third party may charge a fee for its payment services in addition to your payment amount.
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How do I track my payment status?
There are a few ways you can check your payment status.
Your online account
Log in to Ally Auto, then select Transactions to check the status of your payment and whether we’ve received it. Once we’ve received it, we’ll update your payment status to Completed within 24 hours.
We automatically send alerts by email whenever we receive a payment from you, and we let you know when something goes wrong with your payment. Log in to Ally Auto, then select Alerts to manage some of the emails we send.
Text
You can also receive certain payment alerts by text, including due date reminders and confirmations. Log in to Ally Auto, then select Alerts to manage some of the texts we send.
If you obtained Ally financing through Clearlane or another online marketplace, you can make payments and manage your account at allydirect.com.
You can also pay by phone by calling 855-636-2559. A third-party service provider fee will apply.
To mail your payment, send a scheduled payment to:
Ally Financial
P.O. Box 733203
Dallas, TX 75373-3203
How are payments applied to my auto account?
When we receive your monthly payment, we first apply it to earned and unpaid finance charges that have accrued since your last payment.
The remaining funds are then applied to the outstanding balance of amount financed and to the other amounts you owe under your contract in any order we choose.
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