Activation Code – Netgem TV : Activate your netgem.tv Service Enter Code
A 4-digit Activation code will appear on your TV screen and an instruction to download the Netgem TV App, so you can register and pair your Netgem TV device at netgem.tv.
Your pairing code will be displayed on screen during the setup of your netgem.tv device.
If you have missed this code on setup no worries, you can obtain this by going to Settings > Activation and you shall see the code at the bottom of the page.
Visit website at netgem.tv to discover our range of devices.
If you don’t want to purchase a device right now, no worries, just skip this page and enjoy the netgem.tv app for free.
How do I set up or Activate my new device?
To set up and start using your new device, please follow the two steps below:
Connecting your Netgem TV device to your TV:
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- Insert the HDMI cable into your Netgem TV device and TV
- If you require assistance in locating the port connections, on your Netgem TV device, please click here
- Connect your aerial cable into the ‘Aerial’ port of your Netgem TV device
- Link your Netgem TV device to your router using an Ethernet Cable or WiFi
- Insert the provided power supply cable and switch on your Netgem TV device using your remote control
- Ensure that you’re on the correct HDMI source. A welcome screen will appear.
- Insert the HDMI cable into your Netgem TV device and TV
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2. Configuring your Netgem TV device for use:
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- Follow the on-screen instructions to set up your device
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- If connecting via Wi-Fi, please select your Wi-Fi network and input the password. If you are connected via Ethernet cable, please click on “Continue”.
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- Set a 4-digit parental control pin and select to ‘disable’ or ‘enable’ your parental control settings.
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- Your aerial would have scanned your channels. If an aerial cable was not connected, you can skip this step and revisit it later
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- Read through the terms and conditions and select ‘Accept’
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- A 4-digit code will appear on your TV screen and an instruction to download the Netgem TV App, so you can register and pair your Netgem TV device.
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- Download the Netgem TV Mobile App from the Google Play Store or App store to complete the registration and set up of your Netgem TV device.
On your Mobile App, follow the instructions and input the 4-digit code. This will pair your Mobile Phone and Netgem TV device
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- Sit back, relax and enjoy Netgem TV
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How do I pair my mobile phone/tablet with my Netgem TV device?
1. Navigate to the ‘Settings’ avenue on your Netgem TV device
2. Under ‘Personalisation’ select ‘Netgem TV App 5.0’
The screen will then show a 4-digit code, which you would need to enter within the Netgem TV Mobile App
3. Download the Netgem TV Mobile App from Apple App Store or Google Play Store
4. Once the Mobile App is downloaded, follow the sign-in instructions on your Mobile App to finalise the process
Please Note
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If you are pairing a new device, download the Netgem TV mobile app from Apple App store or Google Play store and follow the on-screen instructions.
If you are pairing your mobile device again (after logging out), you would need to log in again and follow the on-screen instructions.
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