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Purolator Delivery Notification Scam | Official Alerts

Purolator has issued official customer alerts about these fraudulent messages and has provided guidance on how to identify them and what to do if you receive one.

Here’s what you need to know:

Official Alerts from Purolator

  • Purolator has confirmed that fraudulent emails and text messages impersonating their brand—asking recipients to click suspicious links or confirm personal details—are circulating. These are not legitimate.

  • Purolator will never request credit card details, banking information, or payment via email or text for standard deliveries.

  • If you’re unsure whether a message is valid, contact Purolator directly at 1-888-SHIP-123 to verify it.

  • You can also report scam messages to the Canadian Anti-Fraud Centre or your local police.

Common Scam Tactics to Watch For

1. Suspicious Links or Domains

Scam messages often include links that mimic Purolator’s URL but use unusual domain extensions like .vip. For example:

  • purolator.etcoqy.vip or other .vip domains.

2. Urgent or Threatening Language

Messages may include:

  • Claims like “Your package will be returned unless you act within 12–24 hours.”

  • Requests to “reply ‘Y’ to confirm” before redirecting you.

3. Requests for Sensitive Info or Payment

Legitimate delivery companies won’t ask for payments, personal data, or confirmations via unsolicited messages.

4. Spoofed Emails or Attachments

Fake emails sometimes ask you to download attachments or print invoices—these can contain malware.

Also Read : WBD Global Streaming Scam Text

Real User Accounts (from Reddit)

Some users have reported scam tactics, including:

“They wanted me to pay for insurance up front, saying Purolator would include that cash in the delivery.”

Another user noted a “Reply Y” scam with a suspicious link—classic phishing behavior.

These experiences line up with official warnings about smishing (SMS phishing) and phishing via email.

Quick Checklist: Is It a Scam?

Check Item Warning Signs
Link URL Not purolator.com or a legitimate subdomain
Urgent tone “Click now or lose your package”
Request for payment or info Asking for card/bank details or fees
Sender details Unknown number or email; not from Purolator
Spelling or grammar errors Misbranding or typos (e.g., “Purolator” spelled wrong)

What to Do If You Suspect a Scam

  1. Don’t click any links or respond.

  2. Track your parcel the right way via the official Purolator website (purolator.com).

  3. Contact Purolator at 1-888-SHIP-123 to validate the message.

  4. Run a malware scan if you clicked a link inadvertently.

  5. Report the scam to the Canadian Anti-Fraud Centre or local police