Koodo Activate SIM : How To Activate Koodo SIM Card
To activate your Koodo SIM Number, visit activateprepaid.koodomobile.com and activate your Koodo Prepaid service. Unless you bought one separately, you’ll find it in the packaging with your Koodo Prepaid phone.
Moving your number shouldn’t have you working up a sweat. That s why we do all the heavy lifting for you. Things to know before you begin: Keep your current number live. Don t cancel your current service, don t remove your SIM card, and don t turn off your phone before switching to Koodo….
Activating your Koodo SIM Card
Here’s what you need to activate your Prepaid phone:
1. Your Koodo Prepaid SIM card.
Unless you bought one separately, you’ll find it in the packaging with your Koodo Prepaid phone.
2. Your selected base plan and Booster® add-on(s).
You can choose from a number of base plans and Talk or Data Booster add-ons on our Prepaid plans page.
3. Your payment method.
You can use a top-up voucher purchased at a Koodo store or retail partner across Canada, or use your credit or Visa Debit card. If you’re paying with a top-up voucher, you’ll need to make sure it has enough funds to cover the total cost of your selected base plan and Booster add-on(s).
Note: Only a credit card or Visa Debit card registered to a Canadian address can be registered to your account. International credit cards or Visa Debit cards aren’t accepted.
4. Automatic top-ups.
With automatic top-ups, leave it to us to top-up your account every 30 days with your registered credit or Visa debit card, just in time for your base plan renewal.
Visit activateprepaid.koodomobile.com to activate your Koodo Prepaid service.
Activating a tablet
Did you know that new and existing Koodo customers can activate a tablet plan with Koodo? It’s super easy to set up!
Heads up! A tablet device must be purchased along with the plan.
How does it work?
1. To get started, visit a Koodo Store, authorized dealer, or retail location. Want to find a store near you? Check out our Store Locator
- Existing Koodo customers can also add a tablet plan to their accounts online through the Tablets page
2. Choose a tablet device and get a SIM card
3. Insert the activated SIM into your tablet, and you’ll be good to go!
1 – How can I start receiving calls on my new phone after upgrading? They’re still going to my old phone even after I’ve completed the setup.
Please make sure that you’ve ported your number over to Koodo. This can be done with some help from a rep. To get started, please go to Prepaid Koodo Assist and schedule a callback.
2 – Can I activate a new Prepaid phone with a SIM and keep the same number?
Yes! You might have to go through the number porting or number transferring procedure, but if it’s the same SIM, the number should be kept the same.
3 – Why is my phone still deactivated after I topped up my account?
Sometimes it takes a few days to move your phone out of a deactivated state. Please also ensure that the amount you’ve topped up is enough to cover the base plan associated with your account.
4 – I followed the activation process, but my card is still inactive. Is there a delay between payment and activation?
There can be a short delay, but in general the card should be activated right away. Please always confirm that you’ve received a confirmation “Welcome” email after activation.
Unlocking your phone
Remember that all phones sold in Canada after December 2017 already come unlocked.
If you’re travelling internationally, sign up for Easy Roam® to stay in touch. However, if you need your phone unlocked here, you will first need your IMEI code.
How to find your IMEI
- Dial * #06#. If it works, your IMEI will pop up.
- Or, check the SIM card tray or the original box for your IMEI number.
- If you can remove the phone’s battery, look under it for a white label with a number on it.
