Aetna Nations Benefits Participating Stores
To find Participating Stores of Nation Benefits, Go to Aetna.NationsBenefits.com and use the in-store shopping guide in this catalog to see eligible product categories. The bar code, or UPC symbol, is the series of black vertical lines seen on any product.
There are some ways you can find this information:
Check the NationsBenefits Website or App: The NationsBenefits website or their mobile app likely has a store locator feature that allows you to search for participating stores near you.
Contact NationsBenefits Directly: You can call NationsBenefits customer service at 1-877-204-1817 (TTY: 711) to inquire about participating stores in your area.
Look for the NationsBenefits Logo: Participating stores may display the NationsBenefits logo or signage indicating they accept the Extra Benefits Card. Keep an eye out for these when you’re shopping.
General Information about Participating Stores
While I don’t have a specific list, I can share some general information about the types of stores that often participate in the Aetna NationsBenefits program:
- Major Retailers: Large chains like Walmart and CVS are commonly participating stores.
- Pharmacies: Most pharmacies will likely accept the Extra Benefits Card for eligible over-the-counter items.
- Grocery Stores: Many grocery stores participate, allowing you to purchase eligible healthy food items.
As a valued member, you have an OTC benefit through NationsOTC® . This gives you access to a wide variety of OTC products. Placing an order is easy. You have five ways to use your benefit allowance and get two-day shipping at no extra cost when ordering items through NationsOTC. Just keep this catalog where it’s handy.
You can use it to place future orders. It also has helpful information such as:
• Instructions on how to place an order
• Order form and postage-paid envelope
• Edited list of categories and eligible products
If you need help placing an order, just call 1-877-204-1817 (TTY: 711). Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available if needed, free of charge.
Your Benefits Card Merchant List: Click Here
Ordering OTC products has never been easier
• Go to Aetna.NationsBenefits.com to find a participating store.
• Use the in-store shopping guide in this catalog to see eligible product categories.
Aetna.NationsBenefits.com or scan a product UPC barcode to see if it’s eligible using the MyBenefits app.
The bar code, or UPC symbol, is the series of black vertical lines seen on any product.
To scan the UPC code with the app you will need to:
1. Open MyBenefits app.
2. Launch Barcode Scanner.
3. Position your phone camera to see the product’s entire UPC barcode.
4. Scan product UPC barcode.
5. See product eligibility information.
You can also call NationsBenefits at 1-877-204-1817 (TTY: 711) to find participating stores and ask about eligible items.
• When you’re finished shopping, select debit at check out. Then, swipe your card. You will not need a PIN to use your card. Your available OTC spending allowance amount will apply to the eligible items. Your total will reflect the OTC savings.
• If your total is more than your available balance, please use another form of payment for the remaining amount.
NationsOTC is your exclusive OTC delivery service. You may use the NationsOTC Home Delivery section of this catalog. Or go to Aetna.NationsBenefits.com to search by product or UPC code. Then select items you’d like shipped to your home at no extra cost. Online, app, phone, and mail delivery service are only available through NationsOTC, you will not be able to use these options with other retailers.
Ordering
Online
• Log in to your secure online account on the MyBenefits website at Aetna.NationsBenefits.com to place your order.
• Select the items you would like to buy and follow the instructions for checkout and payment.
App
• Scan this QR code to download the MyBenefits app on your mobile device or search “MyBenefits” in the App Store or Google Play to get started.
• Select the items you would like to buy and follow the instructions for checkout and payment.
Phone
Select the items you would like to buy and call 1-877-204-1817 (TTY: 711) to place your order.
Our Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. They can help you place your order.
• Select the items you would like to buy
• Complete the order form in the back of this catalog
• Send your completed order form using the postage-paid envelope attached to this catalog to:
NationsOTC
1801 NW 66th Avenue, Suite 100
Plantation, FL 33313
To ensure that you are able to use your spending allowance before it expires at the end of each quarter, please mail your order form no later than 3/20/23 (first quarter), 6/20/23 (second quarter), 10/20/23 (third quarter) and 12/20/23 (fourth quarter). If you are ordering after these dates, please shop in-store, or place your order online or by phone. If the order form is received after the first day of a new quarter, this order will be applied to the allowance of that quarter. Unused allowances do not roll over to the next quarter.
What is the over-the-counter (OTC) benefit?
A: The OTC benefit offers you a way to get over-the-counter health and wellness products. You order from a list of eligible OTC items in the catalog and NationsBenefits will mail them directly to your home address or P.O. box. You can also go to a participating retail location to use your Aetna Extra Benefits Prepaid card to buy approved items.
