Unable to Activate Face ID on this iPhone : Activate Facetime on iPhone
To use iMessage or FaceTime, you need to activate them on your iPhone, iPad, or iPod touch. If you see an error message during activation, follow these steps.
When activating iMessage or FaceTime, you might see one of these messages:
- Waiting for activation
- Activation unsuccessful
- An error occurred during activation
- Could not sign in, please check your network connection
- Unable to contact the iMessage server. Try again.
Check your device settings
- Make sure that youโre connected to aย cellular dataย orย Wi-Fiย network. If you’re using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
- Go to Settings > General > Date & Time and make sure thatย your time zone is set correctly.
Turn off and restart iMessage and FaceTime
- Go to Settings > Messages and turn off iMessage.
- Go to Settings > FaceTime and turn off FaceTime.
- Restartย your device:
- iPhone
- iPad
- iPod touch
- Turn iMessage and FaceTime back on.
iOS 15 Release Date : iOS 15 Update Today : Update your iPhone and iPad to iOS 15
Still not activated after a day?
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
- Make sure that your device has theย latest version of iOS or iPadOS.
- If you’re using an iPhone,ย contact your carrierย to make sure that you can send and receive SMS messages.
- If your iPhone is used with a carrier not found in theย wireless carrier articles, make sure you can send and receive international SMS.
- Contactย Apple Support.


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