If you see the message “error name entered is not as per pan. please retry.”, it means the name you typed does not identically match the Income Tax Department’s backend database. To resolve this instantly:
- Check your physical PAN card and type the name exactly as printed, including any initials or spaces.
- If your name changed after marriage but wasn’t updated on your PAN, you must use your maiden name for verification.
- If the name on your PAN is factually incorrect, you must apply for a PAN correction before proceeding with KYC.
Whether you are trying to link your PAN to your Aadhaar, updating your KYC on the EPFO UAN portal, investing in Mutual Funds, or opening a new bank account, failing the digital PAN verification step is incredibly frustrating. The system relies on a strict API match with the Income Tax portal, meaning even a single misplaced space can trigger a rejection.
In this guide, we will break down the primary reasons why this specific PAN card verification error occurs and provide the exact steps you need to take to get your KYC approved today.
Why You Are Getting the “Name Entered is Not As Per PAN” Error
The verification system does not use fuzzy logic; it requires a 100% exact character match. According to the Income Tax Department’s API rules, here are the most common reasons your entry is being rejected:
| Mismatch Cause | Explanation & Example |
|---|---|
| Maiden vs. Married Name | You got married and changed your name on your Aadhaar, but never updated your PAN card. You must use the maiden name printed on the PAN. |
| Initials vs. Full Name | Typing “Ramesh K Sharma” when the database specifically holds “Ramesh Kumar Sharma” (or vice versa). |
| Spacing Issues | Adding an accidental extra space (e.g., “Rajput” vs “Raj put”) will trigger the error immediately. |
| Missing Surnames | If you do not have a surname, PAN sometimes uses your father’s name as a placeholder in the backend. |
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Step-by-Step Resolution Guide
To resolve this issue, follow these steps in order before locking yourself out of the verification portal due to too many failed attempts:
- Step 1: Inspect the Physical Card. Look at the exact spelling on your physical PAN card. Ignore what your Aadhaar or bank passbook says for this specific input field. Type the name exactly as the PAN displays it.
- Step 2: Check the E-Filing Portal. If you have an account on the Income Tax e-Filing website, log in and check your profile. Sometimes, the name printed on an older physical card differs slightly from the digitized backend record. Use the digital profile name.
- Step 3: Correct the PAN Database. If the name on your PAN is genuinely wrong (e.g., a spelling mistake or an outdated maiden name), you must apply for a correction through the official Protean (NSDL) PAN portal. It usually takes 7 to 15 days for the backend database to update.
- Step 4: Update the Target Portal. Once the PAN is corrected, return to your EPFO/Bank portal and retry the verification.
Special Note for EPFO (UAN) Users
If you are facing this error on the EPFO Member Portal while trying to complete your KYC, the issue might be that your UAN profile name doesn’t match your PAN name. In this scenario, you must submit a Joint Declaration Form to your employer to align your EPF name with your verified documents. For a deeper dive into PF portal errors, check out our comprehensive EPF KYC update and troubleshooting guide.
The “error name entered is not as per pan. please retry.” prompt is a strict security feature, not a glitch. It prevents identity fraud by ensuring the name you enter matches the Income Tax database down to the exact letter and space. To fix it immediately, type your name exactly as it appears on your physical PAN card. If your PAN card has a typo or an old married/maiden name, you must apply for a PAN correction via NSDL before your KYC can be approved anywhere else.
